Okendo: Reviews & Loyalty

Jan. 13, 2023

Josh was really helpful when I used the chat service to ask a quick question about blocking products. He sent me a how to guide and it took me seconds to sort out the issed. Thanks Josh!

Jan. 11, 2023

Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.

Jan. 10, 2023

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

Jan. 9, 2023

I absolutely love this app and the team behind it. They are flexible and make it fit right in with your theme design. It is feature-rich, and their support team is always there if we have requests, changes, or anything—highly recommended.

Jan. 7, 2023

Just downloaded Okendo and so far really impressed. Everything is very intuitive and it has so many features and the editors are in-depth in terms of customizability. Customer support also answered my chat at 11pm and sorted my first issue within minutes.

Dec. 21, 2022

Powerful app, great interface, and star customer service from our rep Norma! The Okendo team in general has been very responsive and accommodating toward questions and requests.

Dec. 21, 2022

We worked with Tyler Iannantuono throughout our onboarding service, and It was truly the best experience we could have asked for. He made the onboarding process so much easier and made our transition to Okendo seamless. He was very helpful and answered all our questions, ensuring we felt good about this new platform. We are extremely happy with the outcome of this implementation and will continue to be using the platform.

Dec. 19, 2022

Excellent reviews product and team. Integration has been seamless and such an asset to our growing business.

Dec. 19, 2022

The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS). On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team! I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.

Dec. 16, 2022

We're super happy with our experience at Okendo - Tyler's support during on-boarding was exceptional and he really made sure we had all the tools we needed to get live & start making the most of the platform. Thanks team!

Dec. 15, 2022

Super happy with Okendo and all the help integrating and improving from Norma! Would highly recommend if you are looking to implement reviews!

Dec. 15, 2022

Thanks Alannah & Scott for the fantastic onboarding and support. Highly recommend Okendo for customer reviews. Simple and effective!

Dec. 14, 2022

Exceptional customer support from Okenda (thank you Vanessa!). Super easy installation and explanations. 100% recommend!

Dec. 13, 2022

Super simple set-up, effective customizations + exceptional support from customer success representatives.

Dec. 12, 2022

The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.

Dec. 12, 2022

Really good experience so far! Excited to keep working together. the onboarding process was fast and smooth and hands on.

Dec. 9, 2022

We are very satisfied with Okendo and its staff. I have tried a few review Apps and in my opinion, Okendo has by far the best User Experience as well as excellent design. The pricing is also very good compared to other Apps that only offer review displays on the SERP for < 100 €.

Dec. 8, 2022

We have been extremely happy with Okendo and its staff. The ability to have user-generated content, an easy review platform for the customer, review syndication, and world-class support is unmatched.

Dec. 8, 2022

My company is still in the trial phase and I already really love this review app. Easy to use - very intuitive Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful) Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.

Dec. 8, 2022

We are SO happy with our move to Okendo. Adrian Visaiz was our Onboarding Specialist and he went above and beyond to make it a smooth transition. We're a small start up company so his patience and guidance was so appreciated. I highly recommend!