Okendo: Reviews & Loyalty

Great customer service from Laura, she explained everything clearly and concisely and helped me optimize our page to get more reviews.

I've used Okendo for reviews with several clients as well as my own brand and it's performed really well. Very intuitive and Amanda on the success team was very helpful in showing additional ways to optimize my program. Highly recommend

We've been using Okendo reviews since launching, and have recommended to multiple clients. Great features and easy to integrate on the website. No need to look elsewhere.

The pricing is comically misleading.

Okendo provides excellent service with exceptional customer support. Our Customer Success Specialist, Sheila, has been fantastic to work with. Her deep knowledge of the platform and clear explanations of review optimisation strategies were exactly what we needed. She was responsive to our questions, and provided practical recommendations we can implement immediately. Highly recommend both the platform and their outstanding team.

Henry Thompson is THE BEST. We had a bit of a rough launch on our Referrals program with users finding a quick way to abuse the system, being told certain things could/couldn't work, and general confusion. We let Okendo know we needed more detailed help, and they sent Henry. We don't even feel like we need to ask questions, as Henry is always several steps ahead of where we are thinking and provides advice that makes PERFECT sense. The kind of advice an old friend would give you, that changes your world view. But, you know... With Okendo instead. Henry reviews our Referrals program daily presently, after making improvements to it, just in case something weird happens again. TL;DR: Henry is amazing, he's got us excited to work on and improve even already well performing aspects of our Okendo products!

Super helpful app for collecting reviews!

Okendo solved all our prior review/notification issues and more. Their customer support team is quick to give you a response, dedicated to your success, and always ready to help. The app is very user-friendly. You'll be up and running in no time.

What we value most about Okendo is the strategic support we receive for our accounts. Having a dedicated team that consistently provides actionable recommendations has made a significant difference in our performance. The reviews module is robust and allows us to showcase testimonials. We also rely on the email and survey modules, which are well-integrated and enable us to automate feedback and data collection.

Amazing Reviews app for small businesses. I looked at at least 7 different apps on Shopify for reviews, and this one is by far the best value for money and has great features. Amazing customer support team. I worked with Paulo and he was a great help and responsive during my query.

I found the perfect match, really!

Laura's done a great job helping us optimize our account. Pointing out the low-hanging fruit, finding & sending resources when we need them, and answering any questions we have.

Okendo is very supportive. And Shiela is very patient & understanding when it comes to succeeding the brand! Highly recommend this app and what they do !

Great app, and awesome Customer Support. Sheila from Okendo was great and helped with all the bumps along the way!

Just got the software but its working very well. Love the pricing tiers and how quality the software is!

Fantastic app! I had a great experience, before purchasing the service, we had a call where they walked me through all the features and capabilities. Most importantly, the team was incredibly helpful and supportive in getting everything set up. Highly recommended!

We've been using Okendo reviews for several years and it continues to prove to be a leader in its category. It's especially good at syndication and integrates well into our support ecosystem (incl Gorgias, Klaviyo) so that we can engage customers effectively. I've been particularly impressed with their team's willingness to take an active role in working with us through our evolution and a special mention of Ana for how well she's supported us over the years.

Leo was so helpful and quick to reply when I needed help with sharing a URL for a specific campaign. Okendo is easy to use and their staff is always quick to respond and provide good solutions.

A pleasure to use this app, looks great with a user friendly interface / integration. I also had the best experience when needed support regarding a custom coding request. The code was updated in minutes, with the amazing support from Josh, thanks for that!