Okendo: Reviews & Loyalty

The support team replied incredibly fast and solved exactly what I needed in no time. Super helpful and efficient. This is a top app, absolutely essential to have on your store. Highly recommend!

We have been using the Okendo reviews app for many years and have had a great experience all along. They continually launch new features to improve their app and add more value for their customers. Their customer support is exceptional. Juan and Henry are always super helpful and take care of questions and requests quickly and with expertise. I don't anticipate ever wanting to change review platforms!

Very good customer service. always answer questions super fast and very helpful!

Great support provided by the team, especially with Leonardo. He's super knowledgeable and extremely efficient in providing support when we need help. Thanks team!

Okendo has been a great platform! We use the reviews and quiz platform and have had a lot of success with both. Their support team is great and is at helping you make the most of the platform. Super satisfied!

Great app, great service as well from their team. Integration was easy and smooth. We migrated our reviews from our previous apps without an issue. The look and feel of the app on the site is top notch, with several customization options to match our branding. I love Okendo's site UI, everything is easy to understand and use. We've tried several top review app options and have been with Okendo for over a year and aren't looking to switch any time soon. Hope my review helps you make your decision.

So far so good! I migrated from Loyalty Lion, Reviews.io, and Fairing surveys to roll them all into one, integrated program. Saved money and the UI/UX is much better IMO. Communication with the team has been great so far as well.

Excellent support from Amanda

We love the ease of use of Okendo and all that it offers. It easily integrates with our other platforms. A plus is the quick and helpful customer service that Leonardo gave us. They were able to walk us through and pinpoint an issue we were having in our Shopify theme.

We've had a fantastic experience using this software from day one. The system is incredibly easy to use, even for those who aren’t tech-savvy. The intuitive design and clean interface make it simple to navigate and get up to speed quickly, which really helps our team stay efficient and focused. What really stands out are the helpful features that are built right in. From customizable tools to fit your companie's needs, to automated workflows and data analytics. Okendo also has seamless integration with other platforms, which helped us remove other systems to just focus on one. I can’t say enough good things about the support and customer success team. They’re responsive, knowledgeable, and genuinely invested in our success. Whether we’ve had a quick question or needed in-depth assistance, their support has been nothing short of amazing. If you're looking for a reliable, user-friendly solution with top-notch support, this is the one to go with. Highly recommended!

Okendo have been the G.O.A.T of reviews platforms. They devised a launch campaign that saw us generate reviews as quickly as possible.

Amanda is great and Okendo really finding Okendo to be a helpful too for getting and sharing our reviews. Thank you!

We’ve had a really great experience using the Okendo app to manage our customer reviews. It works smoothly with our Shopify store and now we’re even able to sync reviews with TikTok Shop! Huge thank-you to Laura Gomez on the support team! She was super helpful, super responsive, and made the whole TikTok sync process way easier to understand.

Okendo has been an absolute game changer for my business. Their support team was incredibly helpful — they resolved all my issues quickly and went above and beyond my expectations. I’m genuinely impressed by the level of service and attention to detail. I love using the app and highly recommend it to anyone looking to elevate their customer experience. Five stars from me!

We have been using Okendo for our reviews for some time now, and our feedback about the app and the company is entirely positive. The platform is user-friendly and adapts well to the changes on our site. Our Customer Success Manager, Steven, remains consistently upbeat, incredibly helpful, and is always ready to address our questions. We highly recommend Okendo for managing reviews.

I am very new to eCommerce and am very happy with my Okendo experience thus far. Customer service is fast and friendly. I plan to continue to use this app to help get the word out about my business. Thank you, Juan!

Overpriced with many missing features, not to mention that I have been waiting since February to have them remove the metafields left in our Shopify since removing the app. Stay far away from this app unless you want ot waste money and your time.

Henry Thomson is FANTASTIC! He proactively provided me with custom suggestions to optimize my performance with Okendo. And referred me to another colleague to optimize another part of my app. 10/10!

Happy to work with Okendo that offers such a big selection of very useful tools. Also the support is incredible! Thanks!