All reviews

Rating Breakdown

  • 5
    95% (1,266 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2025

Okendo is the best! Excellent in flow design and customer service. Special shout out to Karen and Adrian for the amazing customer support and professionalism. As a new comer to E commerce, I relied a lot on their knowledge and guidence. I can't thank them and the team enough.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2025

No delays connecting to an agent, and no annoying chat bots. The agent was helpful and resolved my query quickly and efficiently.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Super happy with the app and with the Customer Support they have. Juan answered me in just a few minutes and helped me styling the review Carousel with CSS as if he was a real wizard. So happy. Thanks again Juan!

Store

ARDE

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

Great app and customer support! Paulo was super helpful with a display issue I had recently.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

We've had Okendo for quite a bit now. Love all the features and the ability to customize the app to fit in flawlessly with the design of our website. Easy integration with our other digital marketing platforms. Laura has also been extremely helpful in providing insights into better utilizing the platform and gave recommendations to optimize for reviews.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 5, 2025

Okendo has helped our website UI and UX. Good and fairly timely support available. Previously, Alannah, our on boarding person was great and very helpful and good at communitcation too. I recently completed a support call with Shiela Sevilleno from support team, she was friendly and helpful. Thank you.

Using app

9 months

Total reviews

7

Average rating

4.7

5 / 5 Share

March 4, 2025

We've been using Okendo Reviews for over six years, and it has been an excellent experience. The platform is easy to use and set up, and whenever we need assistance, their customer care team is always there to help. Recently, we expanded our plan to include Loyalty, Referrals, and Quizzes, and the Okendo team did an AMAZING job! They handled everything—from project management and migration to design, launch support, and even fine-tuning the details post-launch. Their support has been outstanding every step of the way. We 100% recommend Okendo to any business looking for a powerful and reliable reviews and loyalty platform!

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2025

Great app - happy with all the features and ability to integrate with google, meta, and other apps. Laura was super helpful showing us ways to improve engagement.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 3, 2025

My onboarding with Brock was amazing, he went above and beyond to help me with my massive review uploads and always available to answer questions and connect me with the right person. would highly recommend asking for him for your onboarding process. Overall I think Okendo is very easy to use, there definitely is room for improvements with reporting but I have given feedback and I know they are being worked this year!

Store

Julep

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 28, 2025

Highly responsive. They are always exceeded my expectations.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 27, 2025

We have been with Okendo for some time now. The reviews product itself works flawlessly. The new products they continue to release are all a value add. 5-star customer service always, the team there really understand the landscape - SEO, Customer experience, all of the above.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Very good app, design features and functionality is impressive. Customer support is what keeps me around - Juan especially was awesome recently helping me fix an issue on my site (not directly related to the app) and providing insight into how I would be best setting up my product listings in correspondence to what I needed to achieve with reviews. Thanks guys, 5-stars.

Store

Airze

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Great app in general. Had an issue and it was handled with incredible attention and support from Josh. Went the extra mile to accommodate and assist us in every step of the way. Highly recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

My team and I have been using Okendo for a few years and are very happy with it's capabilities. It's user friendly and integrates very well with our website. I recently connected with Marissa Garcia from their support team and she provided excellent recommendations for optimizing our reviews!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

The customer service from Shiela has been good. Very reponsive.

Using app

About 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 24, 2025

We appreciate Okendo's support team, especially Laura. Thank you!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 24, 2025

Juan was able to help me with an issue I ran into swiftly! I appreciate such great customer service, especially when its quick!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Great product, great service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Okendo is awesome! super easy to use and makes showcasing customer reviews a breeze. Great feature set and customizable to match our brand's look. Also, their customer service is amazing—always quick to respond and genuinely helpful. Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Support was good, prompt and to the point.

Using app

Over 5 years

Total reviews

2

Average rating

4.0