All reviews

Rating Breakdown

  • 5
    97% (1,007 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

April 13, 2023

Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.

Store

Bstore

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

Store

JOYO

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

this app is amazing! such an easy onboarding process - the support staff responds is very helpful, and always responsive

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.

Store

Mookah

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 31, 2022

I have been speaking with Norma who has been extremely helpful with every aspect of the integration.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.

Store

Der/Ute

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 12, 2024

I was told that turnaround time for the new update is 1-2 business day, but it's been 13 days and it's still not updated.

Using app

About 3 years

Total reviews

14

Average rating

1.6

5 / 5 Share

Oct. 21, 2022

WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 18, 2022

Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

We have had an amazing experience with the Okendo platform and team. We switched from another review software and love how easy the Okendo interface is to use and how simple it is to customize so much of our review process. The Okendo team has been fantastic to work with and made onboarding a breeze.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Great app, fantastic onboarding. I switched from another reviews platform and this one is way easier to use, customize, and manage. Highly recommended!

Using app

About 2 months

Total reviews

12

Average rating

5.0