Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,043
chart
#1,011
All reviews
Rating Breakdown
April 13, 2023
Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.
Nov. 13, 2022
The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!
Nov. 13, 2022
Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.
Nov. 11, 2022
Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.
Nov. 10, 2022
Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.
Nov. 9, 2022
I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.
Nov. 9, 2022
Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!
Nov. 8, 2022
this app is amazing! such an easy onboarding process - the support staff responds is very helpful, and always responsive
Nov. 2, 2022
Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.
Nov. 2, 2022
We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.
Oct. 31, 2022
The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.
Oct. 31, 2022
I have been speaking with Norma who has been extremely helpful with every aspect of the integration.
Oct. 27, 2022
Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.
Oct. 25, 2022
Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.
Feb. 12, 2024
I was told that turnaround time for the new update is 1-2 business day, but it's been 13 days and it's still not updated.
Oct. 21, 2022
WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!
Oct. 18, 2022
Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!
Oct. 18, 2022
I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!
Oct. 18, 2022
We have had an amazing experience with the Okendo platform and team. We switched from another review software and love how easy the Okendo interface is to use and how simple it is to customize so much of our review process. The Okendo team has been fantastic to work with and made onboarding a breeze.