Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,044
chart
#1,016
All reviews
Rating Breakdown
Review RSS Feed
March 16, 2022
Quick turn around using the LiveChat messaging within Okendo and had my question answered in non-tech speak :)
March 15, 2022
Great app and customer service is super responsive always. It has been a great addition to our store.
March 15, 2022
Great app so far, easy to set up and easy for customers to leave reviews. The support team were great and answered questions really quickly!
March 14, 2022
The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
March 14, 2022
The team at Okendo helped us migrate from another platform with ease. Scott and Vanessa were very helpful throughout the process. Just a bunch of good people! Highly recommended. -C
March 14, 2022
We've replaced another reviews app that wasn't working well nor well supported. From initial engagement with Okendo through to finalised implementation and import, the team has been a pleasure to work with. The product works as described and has extensive integrations, some of which we are using and many more we will implement over the coming days and weeks. Very happy with the product and support.
March 9, 2022
Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!
March 9, 2022
Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.
March 8, 2022
Super easy to use, clean interface for our users, and great customer support. Easy to install and had everything we needed, feature-wise (and probably quite a bit functionality beyond what we used).
March 8, 2022
The onboarding process was fantastic. We're still new to the platform but the Okendo team has made our transition from another vendor quick and seamless, and we love the program's interface.
March 4, 2022
This app was recommended by my SEO team as a means of achieving better visibility on Google. Not only does the app do this, but their staff are outstanding. I recently updated my theme which required customizing the app again, and Shiela and the team at Okendo did this for me within several hours of my initial request. Worth the money.
March 4, 2022
Awesome platform and very organized and communicative team. Highly recommend over any other review platform/software!
March 4, 2022
Honestly don't look past any other app than Okendo for reviews! Apart from the fact that it all works incredibly, increased conversions massively, their customer service is legit the best I've seen in the apps from Shopify. They will go over and above to help you even in Klaviyo or Shopify. The BEST
March 3, 2022
Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!
March 2, 2022
Super customer service, really really happy with it. Quick, fast and helpful as it should be! Let's go
March 1, 2022
I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!
Feb. 26, 2022
I joined Okendo with limited experience in this area, due to that I was unsure about some things but the customer service has been AMAZING. Despite being the weekend I received replies to my queries almost instantly and Shiela has helped me fast track my process. I highly recommend and looking forward to using Okendo for a long time to come
Feb. 23, 2022
The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me
Feb. 23, 2022
Shiela took great care of me setting up my review process because it wasn't connecting to my store correctly. I really feel like she wanted to help me and so grateful to her. Thanks for going the extra mile for all my asks.