Okendo: Reviews & Loyalty

Okendo sets itself apart as a truly professional company, unlike many competitors that falsely advertise partnerships with big brands. They operate with transparency and integrity, offering exactly what they promise without resorting to dishonest practices. Their features for customer reviews, referrals, and loyalty programs are exceptional and have significantly helped enhance my store. The customer support, especially from Adrian, is outstanding. They provide quick and thorough assistance, making the entire process smooth and stress-free. It’s clear that Okendo prioritizes long-term customer success over short-term gains, which is refreshing in this industry. If you’re looking for a trustworthy app to build reviews and loyalty, Okendo is the way to go. Highly recommended!

Okendo is the best reviews app! I have tried every referral app in the Shopify app store, and this is my favorite. I have installed it for multiple clients. The referrals are affordable and easy to set up. I love that it integrates with Klaviyo. And the support was kind enough to provide me with a code snippet to customize my fonts and colors.

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.

Luigi was really patient with understanding my issues and resolving them promptly. Happy customer thank you

Really great customer service

Laura G was extremely helpful in optimizing reviews on our website in order to drive conversion. She was quick to respond and fix any issues we saw.

The app itself is world class, built for performance and we've seen a direct impact on the website's conversion rate. The team is also amazing to work with, very refreshing to have as a partner within shopify app ecosystem!

App fatta benissimo e completa! Il team inoltre è super disponibile e veloce nelle risposte! Top top top

Editing review: Okendo support came through wonderfully. Especially Paulo. Thanks!

The app is wonderful! Very good experience for us with the support team, especially Paulo. Very helpful with getting our widget fully customized. In my opinion, one of the best review apps out there!

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution. She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!

Great app

Okendo was easy to set up and is intuitive to use. We've experienced seamless support from onboarding a almost 2 years ago to present day, where we are expanding past reviews and exploring other capabilities like loyalty. The team has also been helpful in giving optimization suggestions which are greatly appreciated.

Great app awesome customer support always available and pretty quick

Okendo allows our brand to bring everything together into 1 app. Their team is easy to work with and are always there to answer questions and help! I highly recommend Okendo to any brand looking to elevate their business! I recently got the chance to work with Laura and her team and once again the service was amazing!

Very easy to use, and the account team are highly knowledgeable, informative, and pleasant.

Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!

We were originally really excited to work with Okendo but so far our onboarding process has been disjointed, unorganized, and their team has been extremely unhelpful in helping resolve issues when we are 3 days away from launching. I've spent countless hours on their support chat with no one able to help and support and as a result we are extremely worried and wish we chose another platform.

Josh is great from Okendo, He helped us setup some advanced Klaviyo flows with custom triggers and helped us troubleshoot them when going live. Hes also helped with other settings across the products and is very responsive.