Okendo: Reviews & Loyalty

Love Okendo! Amazing support - super responsive.

Shiela has been very helpful and fast to solve all my questions.

Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!

Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon

paulo provided excellet support...easy to use app

Okendo has been a crucial tool for our store, combining an intuitive interface with great customization. The standout feature, however, is the customer service—Juan and the team provide fast and effective support, making every interaction smooth. Highly recommend!

recently had the pleasure of working with Shiela from Okendo, and I am beyond impressed with the level of service provided. Shiela was incredibly helpful and professional throughout our interactions. She assisted me in updating my store theme exactly as I envisioned it, making the entire process smooth and stress-free. Additionally, Shiela helped me add star ratings to my product pages, which has already started to make a noticeable difference in customer engagement. When an issue arose with my account, Shiela addressed it quickly and provided the correct solution without any hassle. Overall, the support and expertise offered by Shiela and the Okendo team have been outstanding. I highly recommend Okendo to anyone looking for a reliable and efficient review app for their Shopify store.

Very happy with how it looks on our site, and the customer service is great.

Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid. Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.

We’ve been using Okendo for a while now and couldn’t be happier with both the platform and the customer support. Recently, we had a catch-up with our rep who went above and beyond to help us update and optimize our account. The process was smooth, professional, and incredibly helpful. Their team truly cares about making sure we get the most out of the platform. Highly recommend to any business looking for both a great product and excellent service.

This app has really great features. We use the email requests for reviews and reward system and have been very successful in collecting meaningful reviews from customers. The organization of the reviews and images/videos is exactly what we were looking for. But what really sets them apart is the excellent customer service they provide. They answer my questions on live chat within minutes and have been extremely helpful in setting everything up and helping us evolve!

Customer service was prompt and helped me work out exactly why I couldn't see my review options on my website for customers! Really love the ease of the app and I'm looking forward to customer reviews and sending it to the people that already have my products. Thanks.

My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.

So far, good customer service. Paulo was super helpful.

loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!

Great platform and support team. Kenn has been fantastic in helping us update to the latest version.

Message with their customer service team regularly and they are always so quick to respond and very helpful! Happy with this app!

Excellent customer service! The support team were quick to reply and help us through a few setup things. We would highly recommend Okendo to anyone. A+++++

Absolutely amazing app overall. Also, their customer service is the absolute best ever. It has been my greatest pleasure to have Leonardo as my support advisor on this app. He helped me with everything and guided me throughout the app to make things easier for me. Really appreciate it. I would give more stars if I could!

Easy to use app with great customer service. They are quick to respond and provide assistance. Easy customer UX on site and we have seen a sharp increase in review rates.