All reviews

Rating Breakdown

  • 5
    97% (1,008 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Jan. 11, 2022

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

This is the best review app in this game!!!! The whole integration with Okendo was a game changer for me & my online store! The service is always there and on point! If my store is converting at all, is it because of Okendo! I really love to work with them, and so should the one who is reading this! I'll rather rate them 10 stars instead of 5!!! Stop wasting time on some other reviews app, this is the one & only! They managed to solve my problem as fast in a flash. Folks don't hesitate, you know what to do!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 20, 2021

I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!

Using app

About 22 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 17, 2021

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

Store

NYTSTND

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The team is very responsive and helpful. The software is very straightforward, and customizing the reviews is something very important to us and is easily doable with Okendo. Big fan so far.

Using app

9 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 12, 2021

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Okendo is a great service! Improved our conversion rate compared to when we didn't have reviews on our website. Very helpful team. Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Excelente servicio de soporte. Tenemos tres meses usando la aplicación y ha resultado una excelente herramienta para incrementar las conversiones de la tienda y para integrar los productos den Google Shopping Ads

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Okendo is truly best in class for reviews. Their tools, integrations with other major e-comm platforms, and overall set up is exemplary. The dashboard is super easy to navigate and the onboarding process was turnkey and seamless. Their team provides white-glove service and sets up the entire process (especially if merging from another platform) for you. We're so excited to be working with them and highly, highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Support is very reactive when it comes to customizing the looks of your reviews. Haven't used all of the features yet but for now I dont have any issue with the app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

We're really happy with the Okendo support they've been very responsive and helpful! Also, the reviews fit perfectly into the design of out website. So far so good!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

A really good app to use, haven't had any issues. Awesome support team who are super prompt. Thanks Sheila for you assistance!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Okendo and their staff are extremely easy to work with. I have switch 3 times between different review plugins and Okendo is the best I have worked with! Highly recommend.

Store

humBOLD

Using app

Almost 3 years

Total reviews

1

Average rating

5.0