Okendo: Reviews & Loyalty

Absolutely great app and service!

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow. Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already A fast moving product. Highly recommended

Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)

Superb customer service - helped with onboarding swiftly.

Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.

I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!

Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)

Beautiful review widgets, detailed, very responsive support team, easy to use and feature rich app. You have to pay a price based on the number of orders, but the app works really well and I think it's the best app in the review.

I just swapped to Okendo and I am so impressed… HIGHLY recommend. I set it up today and you can do so much with the free version. Eg fully customise the look and feel of the review section on your product page, create bespoke templates for review request emails, ask customers questions around age and other attributes to add more flavour to your reviews. Customer support was also so helpful, had trouble setting it up initially but Luigi sorted it all out for me. 10/10

The Okendo app is great. Very impressed with our easily it integrates with our website and the customer service team are great and very responsive. Highly recommend.

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

The guys were so helpful to me, after installing the Okendo app I couldn't figure out how to get my imported reviews to show on individual products and they sorted it within a few hours! Took a huge weight off me - I was so worried I wouldn't get it figured out. Couldn't be happier with the App and the support. Cheers guys!

A great, easy-to-use (stylish) app with some of the best customer service I've experienced in my 10 years on Shopify! Well done team!

Daniel at Okendo went above and beyond providing me with expert care. Great team to work with

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

Awesome customer support and set-up help - highly recommend (especially over Yotpo!)

I have recently moved with Okendo from another App and was amazed not only with what this App can offer but their amazing customer support. I had few issues/changes to be made; and they were always very quick to repond to emails (even on a Bank holiday) and managed to fix most of my issues. So far so good, I am a happy customer, thank you!

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Easy to use app and extremely helpful team!

So far it's been brill - the product itself I'm still getting to grips with - however the customer service is fantastic - particularly Josh who is extremely helpful. The team follows up with you on their own accord if they're not able to solve a problem right away and they really make a solid effort to try to understand whatever it is you need help with! Making the experience pretty seamless. If that's not worth giving the plug in a go - not sure what is :-)