Okendo: Reviews & Loyalty

The Okendo app is great. Very impressed with our easily it integrates with our website and the customer service team are great and very responsive. Highly recommend.

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

The guys were so helpful to me, after installing the Okendo app I couldn't figure out how to get my imported reviews to show on individual products and they sorted it within a few hours! Took a huge weight off me - I was so worried I wouldn't get it figured out. Couldn't be happier with the App and the support. Cheers guys!

A great, easy-to-use (stylish) app with some of the best customer service I've experienced in my 10 years on Shopify! Well done team!

Daniel at Okendo went above and beyond providing me with expert care. Great team to work with

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

Awesome customer support and set-up help - highly recommend (especially over Yotpo!)

I have recently moved with Okendo from another App and was amazed not only with what this App can offer but their amazing customer support. I had few issues/changes to be made; and they were always very quick to repond to emails (even on a Bank holiday) and managed to fix most of my issues. So far so good, I am a happy customer, thank you!

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Easy to use app and extremely helpful team!

So far it's been brill - the product itself I'm still getting to grips with - however the customer service is fantastic - particularly Josh who is extremely helpful. The team follows up with you on their own accord if they're not able to solve a problem right away and they really make a solid effort to try to understand whatever it is you need help with! Making the experience pretty seamless. If that's not worth giving the plug in a go - not sure what is :-)

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com

Easy to use, integrate, and love that you can have multiple offerings/features under one umbrella. Plus great customer!

Reviews + Q&A = $119 per month...way too expensive for what it is.

Good platform with a major flaw for our business: you can't pin the reviews to URLS, only to Product IDs, so if you have to archive a product to maintain historical data, but want to retain the SEO value for your URL slugs with an updated product, you lose all the reviews for that product.

The Okendo team have been supportive and have been able to provide super-fast support for a number of modifications to the customer-facing aspect of the app that I couldn't have made without them. Additionally, Josh from their team has been exceptional, facilitating the transfer of reviews from Wordpress to Shopify with as much smoothness as possible. My sincere thanks to them.

Great App! So easy to use. Support is fantastic and response is very quick and efficient!

Great product, enjoy the review and survey features, and customer service is amazing. Always responsive and willing to go above and beyond to help.

Update: Problem resolved, so far app is working fine. Initial review: This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked. On the positive side, support was responsive.

Such a user friendly app. Amazing customer support, very customisable to the brand needs. Couldnt recommend more!