Okendo: Reviews & Loyalty

Good app. Nice aesthetic and great customer service. Very helpful hearing from our customers. I would recommend.

This app has really helped us gain a better understanding on what our customers think about our products. We love that it has both reviews and Q&A feature for our customers. Plus, it's super easy to use and the customer service is 100%!

Can't be happier with Okendo! Not only does it help us receive social proof, but it also gives us the feedback we need for our designers to improve products and identify customer pain points. Their customer support team is amazing and really will do anything to help out. I highly recommend Okendo for anyone looking to incorporate a reviews platform into their store.

I love everything about this service. Looks great on my website and has lots of extra features. Any questions or confusions and the super awesome Jade sorts it out for me :) Their customer service team is 100%

Believe the hype! We first came across Okendo a few years back when we were considering leaving YotPo and almost pulled the trigger. 2-3 years later we revisited the conversation and realized that Okendo had only gotten more impressive while YotPo continued to frustrate us with the same issues it always had. Moving to Okendo has been one of the best tech stack pivots we've made at Apt2B of late. Their team is extremely hands-on and available and awesome to work with. We have been working with them for months on the integration, switch and eventual launch and it's been nothing but awesome. Margaux, our rep, has been fantastic and very patient (because integrations are never as easy as one would hope, especially when one is picky). There isn't a better review platform available to Shopify stores. With Okendo, you have a Shopify-first application that is dialed in and will continue to be nimble enough to grow. Can't say enough good things. -Alex Back C.O.O. Apt2B

We had a very smooth transition onto Okendo. Their documentation is clear and the UX of the app is intuitive. Additionally, our Customer Success Manager is approachable and attentive. Their help made the onboarding process a breeze. Highly recommend this app to anyone considering a new reviews platform. We also quite like their Q&A feature!

A great app for social proof and purchase assistance. The set up was white glove and so easy. Highly recommend!

I wish we had discovered Okendo a long time ago! Finally a platform that can do everything we want! Onboarding was exceptionally smooth and easy, their support team is responsive and super friendly and the widgets are all customizable so you can get the exact look you want. Very happy!

Great app for handling everything you need when it comes to reviews. Price vs feature wise it is a better value to anything else out there. The Klaviyo and Google Shopping integrations are exactly what we are looking for.

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

I moved over to Okendo after a recommendation over a year ago and it’s been fantastic so far, the team are incredibly helpful & supportive & the app has been brilliant value for money. It’s helped in terms of engaging with our customer & helping to improve our product copy through direct customer requests. Would highly recommend!

The Okendo app provides the insights, flexibility and tools needed to get our consumers feedback through copy, photos and videos surrounding our products. This has been a game changer and helps us to continue to build deeper, more engaged relationships with our consumers.

I am so happy that we chose to migrate to Okendo. Their customer service is phenomenal. It took a matter of hours to get up and running. My customer service manager was there every step of the way. I can't recommend this aoo enough. It is a game changer.

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Great app, everything is very professional looking, from the review display to the review request emails sent out to customers. The support team is fantastic : Norma and Scott helped me set up the display per my requirements and answers all my queries. This is definitely a great tool if you're looking for a way to add reviews to your store that looks professional. It for sure adds value to the customer's experience and makes your store stand out.

Migrated from stamped.io to better integrate with our email messaging platform (Klaviyo). We have noticed better review content, review quality and detail, and more UGC. Great feature set that integrates well with other products and the updates provide value. We had a slight hiccup with the transition from sales to customer success and implementation; however, the team was gracious and collaborative as we worked through our issues.

Okendo is a very easy app to use and it performs well. Allison, our customer success manager, has been more than helpful with set up. If we have any trouble implementing new features from the app, Allison makes sure to set everything up correctly in a timely manner.

Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.

From the beginning the support from Scott and Norma have been outstanding and a great introduction to the app. Easy to set up, I like the additional functionality of the attributes for reviews and the rewards for leaving reviews. Be good if we could change the priority of the rewards. Soon as I set it up reviews started coming in so big thumbs up.

Okendo is the best review collection app on the Shopify app store. Not only is it priced extremely fairly but the backend is so aesthetic and easy to use. Everything is so customizable and their support team is amazing. They reply very quickly and have solved every problem we have run into. Highly recommend!