Omnisend Email Marketing & SMS

Really happy with this app. I'm using it for over a year now, they have been working a lot on making the user interface, making it more intuitive and user friendly with a lot more customization possibilities since then. User support is also quick when you have questions and accurate most of the time . Kristina has helped me smoothly with an issue I recently had on automations. Keep up the good work!

Very intuitive to set up everything, with a little time and trial and error, I was able to get most stuff done. The only confusing thing is regarding their pricing, what they classify as "active contact", which is basically every subscribed and non-subscribed contact in your list, regardless of how long they have been there. Yulia then was nice enough to clarify and help me with additional questions, very quickly as well, so still 5 stars for the customer service!

Terrible experience with their bad service. They keep changing the agents when you have a question or issue with your account. And they are not trying to help or understanding your situation. I got a technical issue of sending email campaigns with all broken product images, they solved it after a couple of days without noticing me. I only found out myself. After talking to them, they did not explain what was happening and offered a 20% off discount to compensate. But the funny part is the 20% discount overwrote my existing 30% off discount applied on my account??? And nobody gives a good reason for it or was able to switch it back! Feeling so disappointed with the bad service and surprised by their way of dealing issue. Thinking of changing to another email marketing app.

Best email client for email and sms all in one, also awesome customer service. My favorite email client I have used, and they are always adding new fetures.

Omnisend is very easy to use. Fantastic training videos and documentation. Getting campaigns up and running was such a breeze, I really wish I had done it sooner! Highly recommend.

super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas

I'm using OMNISEND for several years now and for all those years I'm 100% satisfied and happy both with functionality and amazing support those guys are providing. The app itself is easy to use, very powerful and rich with features. I have to say again - the support is amazing and thank you Tiana once again for your quick responses and help.

I got Sanya's help to make my use of omnisend smoother. This plugin is very powerful, you can use many of its functions well.

Great Support thank you very much! I needed support for the installation process and some other stuff and the support team was super kind and answered very quick

Had an issue with connecting my Shopify store with Omnisend, "Your store cannot be reached via API, therefore contact import failed.". Contacted Omnisend's tech support team and they were quick to respond and help me resolve the issue. Baarath, Nikola, and Luiz did their best to help, and they got the problem solved. Overall happy with Omnisend's support team. Thanks

Great app and great support (especially @Yulia). Would like to see more designs and graphics content though.

Great support from Olesia to resolve a long-standing issue I've had with automated emails. Thanks for your help

Amazing app with awesome support. Highly recommend this as your main newsletter marketing as well as your user/lead database.

After searching so many options, I finally found this app and it worked great for me. It really serves the purpose. Interface is user friendly. Besides this, their support system is also good. The team response quickly. Specially thank you so much Olesia for helping me out through the entire time I set up the app. I really appreciate the way you provide me tutorial videos to understand things easily.

Sanya is really fervour and helpful. She is always there to help and so patient to answer every single one of my question.

Deniz at Omnisend was very helpful in explaining how to correct some discount errors in one of my automations.

Great app, we use it every day for our newsletter, and Olesia from their support team was a great help.

Sent a mass email to our customers and a lot of them bounced which caused our account to get put on pause. The team at Omnisend were really helpful and patient and guided us on how to get it back active. Thanks to Sanya, Olesia, and Baarath for their amazing work! 10/10 would recommend

Gamechanging app, so much better in every way than what I was using before. Thanks to Olesia in customer support for her amazing help.

So far we are liking the app. It is taking other duties and putting them into one easy place to work with and get analytics as well. It's so helpful in saving us time and effort with campaigns and keeping our customers engaged with our store. We are just still in the learning stages of all its wonderful uses. Looking forward to learning more. We would recommend this app.