Omnisend Email Marketing & SMS

Great customer services and tools - work flawlessly. Thanks for great products provided guys, it's definitely value added.

I have contacted the technical service and it has been fast, Sanya has been able to give me explanatory answers with creeshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish "newsletter subscribers" from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other)....

Very great app and the support is amazing! Super fast response and especially Kristina is really friendly and professional.

I was looking for a comprehensive email marketing tool to support our ecommerce platform. Omnisend has proven to be excellent. Simply. Powerful. Easy to onboard! Excellent 24x7 chat. Yeah, real chat. Anyways, good product and group. Thank you Nikola, Nicholas and the rest of the team.

I've been using Omnisend for over a year now and have had no issues whatsoever, especially with the great support team including Baarath who helped with a domain key issue. The dashboard is great and automations have made tens of thousands even when left on for the past year. Very easy to use and would happily recommend to any e-commerce store.

Really great support for this app. Instant response to my email to support. Thank you Nikola from the support team for resolving my issue so quickly. Highly recommend!

I really enjoy this app, it is easy to use and the support team are great. They have recently updated the email builder as well, and this is great. Lots of options to make really nice emails. Live View is great too!! Highly recommend.

We are working with Omnisend for our newsletters and couldn't be more happy with how it is working so far. Their support team also replies really fast and is very helpful. A special thank you to Baarath from Omnisend Support Team for helping me today.

Unfortunately terrible customer service. Have contacted them 5 times via email and chat with no reply. We build stores for a range of clients and need support across all of our clients email accounts. DO NOT USE - Klaviyo support is a million times more helpful. Although Klaviyo may be missing a few features we wanted for our clients, support is essential for any business and Omnisend has zero.

Omnisend is my emailing provider and their Shopify app works really well. The customer service is quick and efficient.

Anytime I have an issue or question I get a timely, effective and very polite response. On top of that they have a great product that is constantly evolving in the right direction.

I have been using the app for almost 2 years now. Omisend is easy to navigate and the support team is so helpful and efficient. Nikola has helped me with a few issues, and I am very impressed by the speedy replies. Definitely recommend!

We switched from Mailchimp to Omnisend about 2 years ago becuase we wanted better analytics, integration and segmentation, and design capabilities for a reasonable price. Omnisend offers all of this, at a much more reasonable price than major competitors I researched. We get a fantastic click through and open rate with Omnisend, and their customer support is great. Nikola was very helpful to me yesterday when I had queries about the new email designer, along with being super friendly and polite.

We started with the free version of Omnisend to create basic Welcome Automation, and abandoned cart messages. The service is very clear and the whole interface very user-friendly. We are planning to migrate to Omnisend for all our marketing campaigns. Especially that the support is very fast. Update after 3 months of use: The best app to boost our business and conversion. More over, they (Nikola, Diego & Kristina) are always fast to answer all our questions :)

This app is fantastic! It is super cheap and very intuitive. The customer service is bang on and extremely helpful 10/10 recommend!

thanks for Nikola.thanks for Nikola.thanks for Nikola.thanks for Nikola.thanks for Nikola.thanks for Nikola.

longtime user, it is a good system but the support has always been excellent. highly recommend omnisend

Wonderful customer service support! Quick, effective and acurate. Thank you so much Daryna for the help :) Great App for MKT Costumers

Great and fast help from the support team, especially Daryna. Great app in general. Highly recommend.

Great help and advise as always. Olesia did a great job in setting me up with videos etc and advise :)