All reviews

Rating Breakdown

  • 5
    88% (1,157 ratings)
  • 4
    6% (77 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2022

This app is perfect for my store because my clients can preorder items that will ship on specific dates in the future. I found two minor glitches integrating with Dawn 2.0 theme: (1) the "message above button" and "preorder now" button appear twice on the product page (2) if you select show items left in stock and click on a variant on the product page, it adds an additional row with the number of items left on stock so if you click on 3 variants, you see 3 rows of what's left in stock for that variant. Other than that, I love this app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2022

I needed an app to help me with pre-orders. Its not only doing a splendid job doing that, but comes with an excelent customer service that has helped me several times, with installing, adding functions in my theme and even when my code had errors due to other apps I tryed before this! Really recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2022

I’m liking this app very much its exactly what I needed. Had an issue with the badge showing on my product page but Sarah was very helpful and helped solve the issue right away.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 18, 2022

I really like this app`s functionality. And the team is just incredible (support and tech). I had some minor issues at the beginning, but they solved it in a very professional and kind way. I would definitely recommend the app!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

I needed an App for customers to preorder new products. After checking diffrent apps I found this one to be the best sutable for my needs. Easy to configure - especially the language which turned out not-to-be an issue. I needed some help for a tiny glitch and the team (thanks Sarah) was very helpful and fast to react. I recommend this App.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 17, 2022

Great app and even better support. The team has helped us with many small tweaks within a couple of hours of each request, very highly recommended!

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

March 14, 2022

Great app and support team. Had me taking much needed pre-orders within the day. A slight issue with 'pre-order' image overlays not showing but they were on the case super quick. Would absolutely recommend.

Using app

6 days

Total reviews

4

Average rating

5.0

4 / 5 Share

March 12, 2022

Great app! works perfectly well easy to set up, bit confusing in regards to setting up the inventory QTY for end promotions. A how-to video would be highly appreciated.

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 11, 2022

I absolutely love this app! it works great for pre-orders and integrates pretty seamlessly, I had one issue with the crave theme but i reached out to the support and the team fixed it in a very timely fashion! I am very pleased with this app and the team behind it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

The customer service I have received has been some of the best I've ever dealt with. Quick to respond and willing to solve issues and provide help.

Store

CudaJet

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2022

I had an issue with all of my collection showing pre-order status but after a quick message to support I had it resolved within minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

This app is excellent value for and helps me with two things, 1) set up pre-order sales 2) provide clients with email restock notification. Support was amazing, I had two issues and they were both resolved within minutes

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Great experience. Preorder function works very well. Easy to customize the design. Great customer services!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

I was able to pre-order. We also provide variations at the same time, so you can install without worrying about the compatibility of APP.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Excellent Customer Service and responsive to issues. We Highly recommended this app - works very professional!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2022

I love how easy it is to set up this app. The customer support Sarah and her Dev team were very responsive and helpful in helping us with the fine-tuning of the app to our store theme. I would highly recommend trying them out.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 24, 2022

Absolute worst pre-order app I've ever used. Search filters don't work, product categories dont sync, can't skip ahead pages in the list. Completely non-functional!

Using app

Over 1 year

Total reviews

3

Average rating

1.0

5 / 5 Share

Feb. 24, 2022

What a great app! Very happy we downloaded it as it's helped immensely with our pre-orders and stock management. We had a small issue with the 'pre-order' badge not showing on our products, but a quick email back and forth with Sarah ensured that it was fixed in no time. Thank you!

Using app

About 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

March 2, 2022

Junk...DO NOT BUY THIS APP . We just installed the app. We set up just one product on Pre Order. Now every single ADD TO CART button does not work. Nobody can buy anything in our store. JUNK. They say they have 24/7 chat support....this is not true. You have to email. There is no chat service. Been up all night trying to sort this mess of an app out. UPDATE Feb 22 11.44pm - I finally got some half-wit by email. Waited two hours and instead of removing all code, they set up a new theme without my permission, don't even uninstall the app and ask me would I like to try again even though site still not functional. Liars. STAY AWAY FROM THIS APP!! Update 3/02/22 - this app leaves code everywhere. Our Checkout page stopped working completely and has been down for days. Huge loss of business. If you want to loose money and get bogged down in frustration this app is for you, otherwise stay away.Should not be allowed on the shopify app store.

Using app

About 6 hours

Total reviews

4

Average rating

3.0

2 / 5 Share

Feb. 20, 2022

While I loved this app for its pre-order functionality, unfortunately the 'back in stock' functionality wasn't working correctly as I discovered that the emails can only be delivered to gmail email addresses. After testing numerous emails to other email platforms, I confirmed with the app developers who confirmed that they only go to gmail addresses. I found this quite disappointing, especially as this hadn't been communicated or mentioned anywhere! Otherwise, the pre-order section was great for what we needed.

Using app

5 months

Total reviews

2

Average rating

3.5