All reviews

Rating Breakdown

  • 5
    91% (1,488 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,529)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2024

Theme was changed and we had problems afterwards. Support was excellent. Very quick and fixed it fast for us. Highly recommend - You're in very capable hands and they will help you fast!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

I contacted support through chat about a restock notification. They quickly understood the issue I was facing and resolved it. I'm pleased with the support provided, and it's very reassuring that they correctly understood what I wanted to convey and responded promptly.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Sara was EXCELLENT!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Very happy so far (only been using a week). I was able to set up with ease and the customer support was very responsive and easy to work with. The first preorder orders are working well and looks good and I'm pleased with the back in stock notification, it's gives us an opportunity to engage with customers who normally would just leave.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Rosie helped so smartly and quickly troubleshooted my issue. Great Support and Product. I would highly recommend.

Store

AURGE

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

excellent customer support for newbies like me.

Store

WE_PURE

Using app

35 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

It's unbelievable this app is for free. It saved me when I ran out of stock.

Store

Burteq

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Excelente, muy fácil de configurar y personalizar. El equipo técnico es muy atento y rápido para cuando tienes consultas o necesitas ayuda.

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 2, 2024

It is very easy to use. they have friendly staff on the live chat, I would recommend this.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

サポートが迅速で素晴らしい。全ての機能に満足しています。 The support is prompt and excellent. I am satisfied with all the features.

Store

OAO

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Great app, and Rosie and her team help me fix one little thing in no time :)

Store

Yokono

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

I recently experienced a technical issue with the PreOrder Globo app, and I was thoroughly impressed by the swift and effective support I received. Sarah and the technical team were incredibly responsive and resolved the issue promptly, minimizing any disruption to our operations. Sarah kept me updated throughout the process, ensuring clear communication and a smooth resolution. The app is now running perfectly, and I'm very grateful for the outstanding support. Highly recommend this app and the support team, especially Sarah!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 24, 2025

Good customer support. I have tried lots of apps to setup preorder. Mostly failed because we fetch product variants as separate products. But here customer support quickly solved my problem and it works like a charm. Also one of few apps which alerts on Mixed Cart (preorder and not preorder). Restock e-mail notifications aren't really useable in multiple languages and multiple markets, because they can't work with different language and market URLs.

Using app

6 months

Total reviews

5

Average rating

4.4

5 / 5 Share

July 31, 2024

I had some questions about how to use the app, so I asked for advice via chat, and a person named Rosie gave me very detailed support. Thank you very much.

Store

pre-

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

Ottima app e ottimo supporto tecnico! Semplice e funzionale da installare in autonomia, con il supporto di Mike e Rosie che in meno di una giornata hanno apportato tutte le modifiche da me richieste per adattare la grafica dell'app a quella del mio sito. Consigliatissima!

Store

Kokoro

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2024

Rosie was amazing setting everything up for me! Impressed

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Works very well in our Shop. Not only the Back-in-stock feature, we also sell quite a lot over PreOrder. Also great Support and perfect compatibility with other Globo-Apps.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

very fast and helpful costumer service. I was looking for an app where a pre order could be set up by variant. For this PreOrder Globo is perfect and it is free!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Great support in times of urgent need.

Using app

Over 3 years

Total reviews

1

Average rating

5.0