All reviews

Rating Breakdown

  • 5
    88% (1,158 ratings)
  • 4
    6% (77 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
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5 / 5 Share

Oct. 7, 2021

I contact the guys from support and they are fast and good, they help us to solve a problem in our website. Besides that, the pre-order app has been a real important feature on our website during long delivery shortages to keep securing sales! That was pretty amazing!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2021

Wonderful app. Provides great options for pre-orders and back-orders. Highly recommended for retailers looking for an organized system.

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 10, 2021

I am confused with this app. It is working only on items that don't have any stock for any variations. As soon as one variation is in stock the pre-order stops working on all variations. Very frustrating as we can't use this app like we wanted to and as advertised.

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

May 10, 2021

more than 50% of all my store orders are pre-orders, so I would be lost without this app! It is very simple and works well. The support team is also top-notch!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 10, 2021

This app helped me with pre-sale activities. When I encountered a setup problem, the customer service was very patient and helped me solve my big problem. The reply was really timely, thank you very much

Store

Humixx

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 9, 2021

Great app, easy to set preorders. Does exactly what you need it to do. The only thing I would like to add is for the preorder tag to export out with the order in the ship station tags so I can sort and filter my orders with those that have items for preorders and fulfill easier.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 7, 2021

THE APP HAS RUINED OUR WEBSITE. DO NOT USE THIS. Our site has had a bug for 3 weeks. The menu bar stopped working on our mobile view, also the banner picture slider dissapeared. Only just got told today by shopify that leftover code from this app that we deleted 3 weeks ago is causing the problem. Just downloaded again now to see if we can uninstall again and remove all leftover code succesfully this time. Sent 3 emails to customer service without reply. This is really a waste of time!! Worst app ever.

Using app

2 months

Total reviews

7

Average rating

3.4

5 / 5 Share

May 6, 2021

great and fast customer support! the staff was very helpful and responsive in helping me fix the preorder buttons.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

May 5, 2021

We get along great with this app. It does just what we need it to do. We have a lot of items that are only available for pre-order on our site during a set time frame. This app lets me set the time frame for each product and adds a pre order button when the product is available. When it isn't available a simple message is displayed letting the customers know when to come back. Support is quick & efficient. I would give 5 stars if it had a bulk edit feature...but for a free plan I can't complain

Using app

11 months

Total reviews

1

Average rating

4.0

3 / 5 Share

May 4, 2021

I'm disappointed in this app. Still displays the preorder button even when the item is in stock. Since most customers won't buy pre-order items over in-stock items, I deleted the app but the preorder button won't go away. I emailed customer support for help but never heard back from them. Please avoid this app and get something better. EDIT: The support team reached out to me after posting this review and helped me remove the remaining code from my website. I do appreciate their fast and helpful customer service.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 29, 2021

Great app for getting sales on items before they arrive! Super customizable so you can edit text and let customers know when the item expects to ship.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

good service and globo team solve problems quickly. app is easy to use. i'm satisfied. it is highly recommended.

Store

COSIEST

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

Very good product and service, which drives lots of preorder sales for our store. Very satisfied with their prompt response. Highly Recommended!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

The most complete pre-order app. The only app that can truly translate to any languages and offer all the features I needed. Plus, they have an amazing customer service! Fast and efficient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 24, 2022

Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

April 15, 2021

The app works perfectly, it does exactly what we needed and the support is quick and reliable! This app is the best for pre-orders.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2021

Super App! Einfach zu bedienen und schneller Support! Ich habe andere Apps ausprobiert, diese hat mir am besten gefallen.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 13, 2021

Fantastic app for preorders. Functions as described. Support is very fast and helpful. Wish list for future features: 1. Partial Payment functionality to allow more than one item in the cart. 2. Ability to partially confirm pickup orders. These issues are largely more a Shopify issue than this app though. Would still be great if a developer could figure this out.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

We are really impressed so far with this app. It does exactly what we need. We had a minor display issue which was resolved promptly by the developers. Impressed!

Using app

About 1 month

Total reviews

11

Average rating

4.6

5 / 5 Share

April 8, 2021

Very nice app until It stopped working. But the customer service was quick to respond and solved the problem. They even called me to make sure everything was in order.

Using app

4 months

Total reviews

4

Average rating

4.3