PreOrder Globo | Back in Stock

I asked for support because I had several issues in setting up the app. Luna and Sarah have been very kind and responsive!

We've been using Globo for pre-orders for over a year and it has helped us manage orders really well. It is easy to install and use, whenever I have contacted customer support I have had prompt and friendly replies always resolving any issues. We will keep on using and really recommend!

Awesome customer service, app is easy to use and works very well! Coming Soon badge would be great to have.

Horrible. They made some updates to the app and broke the Shopify theme we were using. Now need to mark all products as "Out of stock" to find a new reliable and fix this issue. Don't download this app. I want my money back.

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides. We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away. I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends! It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint. The response time is stellar and dedication to resolving issues is unmatched. We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme. Sarah and the team have remained attentive and helpful. The customer service provided is a 5 out of 5 in my book! We could not be happier with Globo. . If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us. If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

Feature packed and has a good support, in my experience using the free tier their respond is fast and straight to the point especially Helen!.

So far so good. I'm early in using the app but the support has been excellent. They provide timely and hands on support with issues and are able to provide developer support to fit the app within your theme. 5 stars there for sure. The app also offers lots of pre-order/out of stock options, including signage for the products on your site and customizable deposit/payment options at checkout. My two improvement suggestions for them is to fix the dead thumbnail at checkout which does not pull in an image and to more easily automate how products go into pre-order availability for the app (e.g. if I put "pre-order" in the product title, it would be nice if the app new to pull it and apply a standard configuration).

This app is awesome! ! , the support team was very patient and responded very quickly. Love this app. I will recommend all my colleagues to use it. Thank you so much! I would give more than 5 stars if I could

At the moment I only use the back in stock section. There were some problems. This was resolved very quickly by contacting customer service.

Support was very fast for resolving an issue on pre-order labels not appearing.

Amazing customer support from Mike and Clara, I had one issue with the pre-order tag displaying incorrectly, and the team was able to respond and solve the issue in a fast and professional fashion. Absolutely would recommend this app!

The support is incredible. If I sent an e-mail, they respond in holidays, out-of-office times, and very quickly. If I need an urgent fix, they help me right away and solve the issue within a couple of hours. I am honestly surprised the support is this good. The app doesn't cost that much and it works perfectly. Thanks Sarah & Team!

Excellent Support! Sarah is always quick to respond and does an excellent job of resolving any issues. Would definitely recommend to others.

Great app to add pre-orders to your shop, and the best support. Definitely recommend it to everyone!

Have tried numerous apps and this is the best we found, would highly recommend! Super quick support and v helpful!

Highly recommended! Fantastic customer service from Sarah, She always had a quick response and she didn't stop helping me until the issue was resolved. Love this app!

Il supporto di Globo è veloce e affidabile. Sono sempre molto disponibili e efficienti negli interventi sia di manutenzione sia di fixing. Hanno risolto il problema in pochissime ore! Grazie!

funktioniert einwandfrei und der Support hilft auch jederzeit schnell sobald ein Problem auftritt. Ich kann diese App empfehlen

The support team has been very helpful and proactive in answering any questions, even if its a simple question

Great customer support to figure out a few little things, app is working great now! Update. Had a few back and forth's to change up and make everything more efficient and was given all the help possible. Highly recommend the app and the team! Thank you!