Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,062
chart
#2,488
All reviews
Rating Breakdown
Review RSS Feed
Nov. 22, 2020
the app that you MUST stay away from! leaves code in the background after deleting, and dramaticly slows down your site which comes down to drop in sales. BE WARNED!
Nov. 20, 2020
STAY AWAY!!! Trash app, crashed and destroyed my shopify store!!!! Had to pay a developer $500 to clean all my code and delete this trash app. DONT YOU DARE USING THIS!
Nov. 18, 2020
easy to use, and not too much issue! good app and good support, and charge flexible , you can use it whenever you need it
Thanks so much! We really appreciate your feedback. Hope you'll keep enjoying the app :)
Nov. 18, 2020
REALLY HATE HOW THEY KEEP CHARGING YOU FOR THEIR SERVICE AFTER YOU DELETE THE APP AND CONTACT SUPPORT TO CANCEL THE SUBSCRIPTION. IDK WHATS SO DIFFICULT ABOUT ADDING A "CANCEL SUBSCRIPTION" BUTTON
Hi, thank you for your feedback. Please note that no app can charge a merchant once they had uninstalled the app. It is simply not possible. This is part of the Shopify's logic to protect merchants from being charged by apps after they had uninstall it. Upon checking your records, you had not uninstall the app from your store. We believe you click on the Uninstall button in the app but did not proceed with the next step which is to uninstall it from your store. As mentioned in the FAQ and also the pop-up instructions when you click on the Uninstall button, you are required to go to the Shopify App page and make the uninstallation from there. Please complete the steps by uninstalling the app from the Shopify > App panel to complete the uninstallation process. You may refer to the following FAQ which could be found at the main page of our app: https://help.amai.com/knowledge/how-to-uninstall-pre-order-manager Please note that upon uninstallation from your store, the subscription will be cancelled automatically. Your refunds are already in process. I had also sent you an email with the screenshots.
Nov. 12, 2020
The pre-order manager got us through a period when we were waiting for inventory to arrive, and allowed us to keep making sales. Thanks so much to the team for the great experience & plenty of customization included.
Thank you for the kind words and encouragement. We are glad that our app had assisted you with your business.
Nov. 10, 2020
It first started out all well - but now some variants can be bought - although the preorder is enabled and active. Other variants can’t be preordered at all because the button doesn’t appear.
Hi, thank you for your email. We had emailed you on 12/11/2020 on the resolution. After investigations from our dev team, there was no issue with the variants and it is working as intended. One possible reason is that you had turned on the geolocation for the variants and is accessing the variants at a different location or with a VPN turned on.
Nov. 1, 2020
I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.
Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.
Oct. 23, 2020
Slow support responses, unable to stop pre-orders connecting to shipping app, unable to manually adjust individual orders to fulfil in stock items, error messages everytime try to export orders to csv file - complicated and messy app.
Thank you for you feedback. Based on our ticket records (which was registered under another store's name), we had gotten back to you in less than 1 business day. Based on our email replied on 01/10/2020 we had mentioned that after writing to your 3rd party shipping app, they were unable to provide us with a solution. We will resend this email to you again and contact you via phone should you had missed out on the previous email.
Feb. 2, 2021
Great app! Setup simple, and easily workable. Only issue is a problem that comes up sporadically where it won't tag that the order was a pre-order, which means somewhere along the line a customer might not have confirmed or saw that the order was a pre-order, as it won't record the notes in the order. Not a huge problem as it comes up once every 100 or 200 units and is easilbly remedied by contacting customer to verify. Could be a compatibility issue with the customers browser, but it is really hard to tell, as to troubleshoot customers need to divulge this information and every-time their support tried to verify this issue, they were unable to replicate. But not a huge issue, just could be better here. Otherwise, I'd give 5 stars, UPDATE 2/2/2021: We finally figured out the problem I was having with customers not getting tagged or seeing the messaging/pre-order button! Be sure to select "all countries", as persons with VPN even though their VPN is located in USA, they won't be able to see the pre-order button and messaging. It would be even better though if the app were to work well with VPN with setting limitations to match the store limits. But it is ok.
Thank you for your review. We are always ready to assist so don't hesitate to reach out ;)
Oct. 16, 2020
Customer service was really really helpful, integrating this into my theme. I ended up going with a different app for my launch, due to other circumstances, but this app was great.
Thank you for your great review. It is certainly our pleasure to assist you with your inquiry.
Oct. 16, 2020
If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!
Thank you for the great review. We are really glad that our app had assisted you with your business.
Oct. 16, 2020
App was great for my preorders at www.thewindblend.com! Instead of showing add to cart or buy now...my customers saw PREORDER and the discount was applied immediately for them to see! I struggled at first but realized It was user error after the team responded quickly to my email for help...highly recommend
Thank you for the awesome review. It is certainly our pleasure to had served you in regards to your inquiry.
Oct. 14, 2020
Highly recommended at all times they have helped me in everything, thank you, It is very friendly and easy to use, it has all the tools or skills that I needed
Using app
9 months
Total reviews
1
Average rating
5.0
Thank you for your recommendation and awesome review. We hope our app can assist your business with great success.
Oct. 13, 2020
Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.
Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.
Nov. 20, 2022
Pre-Order Manager 2.0 has been a game-changer for us. Super easy to install and configure. Lots of customization features to meet your needs. We're very pleased!
Thank you for the awesome feedback on our app. We hope that it will help you achieve great success in your business.
Oct. 7, 2020
The message underneath the pre-order button keeps disappearing inexplicably. The limit we set on quantity available for pre-order didn't work and we oversold an extremely key product and let our customers down. Don't waste your time.
Hi. Thank you for your feedback. As mention in our email correspondence, the issue had been resolved as the issue was caused by the StockSync app.
Oct. 6, 2020
On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)
Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.
Oct. 5, 2020
This app works well. The only thing I will add is the chance to upload a CSV file with updates con availability dates. I highly recommend this app.
Thank you for your kind and encouraging words. I had posted your feedback onto our features request message board here: https://amai.canny.io/admin/board/pre-order-manager/p/upload-pre-order-settings-using-csv
Oct. 2, 2020
There are some limitations - unable to properly filter by keyword to find the products you need to set up being the main one for me. The insertion of tags across every single product, which makes for untidy tag filtering display on some themes. Not bad, but could do with a few more quality of life improvements.
Thank you for your review and your feedback. We will review your feedback further with our dev team.
Sept. 29, 2020
I need an app that allows us to collect a deposit up front and the balance due when we are ready to fulfill the order. This app doesn't do that.
Hi, thank you for your feedback. We had tried to contact you several times via phone and email for the past couple of days in regards to this issue however, we are yet to hear from you. Thank you for your suggestion, we had logged down your feature request in our message boards. For more information on how to access our message boards, please refer to the following FAQ: https://help.amai.com/knowledge/how-do-i-submit-a-feature-request