All reviews

Rating Breakdown

  • 5
    79% (420 ratings)
  • 4
    7% (35 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (11 ratings)
  • 1
    11% (57 ratings)

Reviews with Text

  • 99% (526)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2020

just setting this up but their customer service is great, helped get our button to look exactly like our typical shop now button.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! We really appreciate your feedback :)

4 / 5 Share

April 30, 2020

The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job. The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback! Suggestions like yours make us become even better :)

5 / 5 Share

April 28, 2020

Great pre-order app! Easy to add, good options with ability to customize and great support. Highly recommended

Store

Kypwell

Using app

10 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Your feedback is highly appreciated :)

5 / 5 Share

April 24, 2020

Great app so far, and equally importantly, a fantastic and helpful Customer Service team! Good work Alex and Eugenia!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to know that clients are satisfied!

5 / 5 Share

April 23, 2020

Get app and even better customer service. Quick response and thorough follow-through. I'm still learning how to use it, but I feel much more confident in being able to get it up and running.

Store

Bamblu

Using app

About 4 hours

Total reviews

11

Average rating

4.8

Developer Reply

Thank you! We are always ready to assist so don't hesitate to reach out!

5 / 5 Share

April 23, 2020

Changed recently to this app from another one and really liking the ease of it. Fast response from app team at install when had a query. Yes, it's a little more expensive than some others, but worth the extra cost, as very intuitive, auto puts out of stock items onto preorder and saving us a lot of time from manually checking items. So far so good. Recommend.

Store

Onske

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for choosing us! Please don't hesitate to recah out anytime, we are always ready to assist!

5 / 5 Share

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! Hope you will keep enjoying it!

5 / 5 Share

April 21, 2020

Great customer support. It's a good app for basic pre-orders and Artyom is awesome at what he does. A++

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We highly appreciate your feedback! :)

1 / 5 Share

April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance :)

5 / 5 Share

April 20, 2020

Excellent App! Support team is impressively fast and helpful, please keep up the good work. We've experienced a revenue growth since installing this app, highly recommend you to do the same!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks! Your feedback is really appreciated :) Feel free to contact us anytime in case of any difficulties!

5 / 5 Share

April 18, 2020

Support was fabulous. Right there with us as we were were setting up. Already up and running. Highly recommended.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! So good to know that client is satisfied with our service :)

2 / 5 Share

Oct. 12, 2021

While we initially enjoyed this app for over a year and it was very helpful to us - its since become alarmingly unstable and will either just stop working on certain products, or not update settings. Every week we have problems with it. s

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Thanks! Sorry for inconvenience, we'll definitely consider adding such option in future. Hope you will keep enjoying the app for a long time :)

5 / 5 Share

April 17, 2020

Really useful app and simple to use. Support team are responsive and really helpful with any errors or issues or changes you may have

Store

Liforme

Using app

5 months

Total reviews

13

Average rating

4.9

Developer Reply

Thank you! It's a pleasure to keep clients satisfied :)

5 / 5 Share

April 15, 2020

This is the most important app for our website. Very professional support team, always available. Thank you!!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us anytime! :)

3 / 5 Share

April 15, 2020

This app is not worth the cost, please study the app carefully before purchasing it, more than that it displays some ugly tags in my side bar, but is not capable to display a label "pre-order" in the products list.

Using app

About 15 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your feedback. We've contacted you via email in order to discuss the situation but didn't receive a response yet. Please drop us a line at your convenience. Thanks in advance!

5 / 5 Share

April 14, 2020

The app is great and Pre-Order's customer service was extremely helpful whenever I had any issues or questions. Would recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing us! Hope you'll keep enjoying the app for a long long time!

1 / 5 Share

March 30, 2022

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

Store

nuffinz

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Sorry that you've faced difficulties. Feel free to reach out to us in case of any issues, we are always ready to assist!

5 / 5 Share

May 14, 2020

Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We really appreciate that :)

5 / 5 Share

April 4, 2020

Very easy to set up and start using. Ability to customize buttons is great. We bought this app so we can pre-order some variants but not all. So far everything is working as expected!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks :) Hope you will keep enjoying the app for a long long time!

5 / 5 Share

April 2, 2020

Im terrible at computer, yet I find this app very easy to operate. but on top of everything else the help is super real time. i have never used chat features before and bam! best customer experience ever! thank you for your help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such kind words! We are just happy to be useful so feel free to contact us anytime!