All reviews

Rating Breakdown

  • 5
    82% (877 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 2, 2020

There are some limitations - unable to properly filter by keyword to find the products you need to set up being the main one for me. The insertion of tags across every single product, which makes for untidy tag filtering display on some themes. Not bad, but could do with a few more quality of life improvements.

Using app

About 21 hours

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your review and your feedback. We will review your feedback further with our dev team.

2 / 5 Share

Sept. 29, 2020

I need an app that allows us to collect a deposit up front and the balance due when we are ready to fulfill the order. This app doesn't do that.

Using app

4 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi, thank you for your feedback. We had tried to contact you several times via phone and email for the past couple of days in regards to this issue however, we are yet to hear from you. Thank you for your suggestion, we had logged down your feature request in our message boards. For more information on how to access our message boards, please refer to the following FAQ: https://help.amai.com/knowledge/how-do-i-submit-a-feature-request

5 / 5 Share

Sept. 24, 2020

Had some issues with this app and relayed it to the support team. Turns out the previous pre-order app had conflicts with this one and they fixed it for me within two days. Everything works perfectly now! Definitely would recommend.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your encouraging words and recommendation. It is certainly our pleasure to assist you with your inquiry.

3 / 5 Share

Sept. 19, 2020

It can let me filter by vendor, collection, product type, etc, however it can't edit the setting by the result in bulk, you can just select the result as shown, if more than 10 results, it take time to edit them page by page. Also it's doesn't support other apps to ask product in bundles.

Using app

6 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your feedback on this feature. I had posted your feedback onto our features request message board here: https://amai.canny.io/admin/board/pre-order-manager/p/change-pre-order-settings-by-filter

5 / 5 Share

Sept. 14, 2020

I'm really happy with this app! It's allowed us to easily continue getting pre-orders while we're out of stock. You can set it up so it automatically turns on when a SKU goes out of stock, and you can set you number of pre-orders allowed based on incoming inventory. The customer support team has also been super responsive and helped us get it set up. Highly recommend.

Store

huha

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome feedback. It is our pleasure to assist you with your setup.

5 / 5 Share

Sept. 14, 2020

This app helped with all my pre-season preorders. It has saved me a bunch of time and effort. It's a great tool!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to hear that our app helped you with your business. Thank you for the kind words and feedback.

1 / 5 Share

Sept. 14, 2020

I am really struggling with this app - it's not counting down the stock so has the potential to oversell so can't not roll it out to all my 'coming soon' products. HELP is really nice but despite giving them access to my site, I am a week further on and still haven't got a solution - just a 1 line response from their development team which doesn't help. I am massively disappointed as this gets such great reviews and I had high hopes for it.

Using app

27 days

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your feedback. Based on our investigation, the app clashes with your current warehousing app. We apologize that it did not work with your store.

5 / 5 Share

Sept. 14, 2020

This is a sensational pre-order app! VERY simple to use and searching for products to switch on/off is fast. Crucially, the pre-order button and pop-up message are well designed and would look good on any website. I switched to this pre-order app as the last app I used was very 'buggy'. The technical support is also excellent, and tasks are completed quickly. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We are glad that you like our app. It is certainly a pleasure to assist you.

5 / 5 Share

Sept. 10, 2020

Wow! super easy to set up. It's live 2 minutes after I added the app. The instructions are complete and easy to follow. I am sending an email out to all my customers that have been waiting to make the purchase. Thank you!

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the awesome review. We are glad that you find the app useful and we hope that it will help you with your business.

5 / 5 Share

Sept. 10, 2020

So far so good. Works great. Had some issues with the app showing our products as sold out when we had the settings adjusted certain ways, but they went in and took care of it for us. Now it works absolutely perfect.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words and we are glad that you like the app.

5 / 5 Share

Sept. 9, 2020

I'm really pleased I downloaded this after unexpectedly running out of stock then having a delay to get new products. I've had lots of pre orders so haven't lost revenue (which I would have done otherwise) and the app is very straightforward to use.

Using app

17 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the awesome review. We are glad the app helps you in your business.

3 / 5 Share

Sept. 6, 2020

[Translate My Store] Everything is good, but what I really sorry is that it is not compatible with this app. If the link is changed to translation, it will not be applied.

Using app

3 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi, thank you for the feedback. As communicated via email, this is resolved.

5 / 5 Share

Sept. 4, 2020

This app has been a lifesaver as we continue to restock inventory online. We are very thankful for it!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words and encouragement. We are glad that our app helps you out with your business.

1 / 5 Share

Sept. 2, 2020

Diese Bl.de App läuft in Tag System. durch eine Deinstallation wurde die Apps bei behalten und wurden Kategorien erstellt die kein Mensch braucht. Ich habe auch ein Pre order System allerdings von Haus aus mann muss sich nur etwas in der Community um schauen. Diese App hat mir Zeit und Nerv geklaut und dachte es wäre echt was tolles. Nicht zu empfehlen.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

1 / 5 Share

Sept. 1, 2020

Ok, but pretty buggy and doesn't take into account the pay now buttons in some templates. Also, it is pretty deceptive in how it sneakily charges you automatically if you turn on more than one product, so you end up getting charged without really agreeing to it. It is also really hard to find out where to unsubscribe so that they stop charging you.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 31, 2020

I only like to give a review after using an app for a while. I have been using pre order manager for 4 months now and I can finally give it a great review. We sell hundreds of different products and sometimes they go out of stock as the inventory is very difficult to manage. This app has saved us on numerous occasions. The customer is fully aware they are ordering a product that is out of stock and what date it should come back into stock. It has eliminated a huge amount of customer service that we would otherwise have to do if we wanted to continue selling all our items. So, on top of saving us time it has also made us a lot more money. If you advertise your products on Facebook you know how important it is to continue selling if you have a great ad. This app has allowed that to be possible.

Using app

Almost 3 years

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the awesome review and the kind words. We are happy that the Pre-Order Manager helps you with your business.

5 / 5 Share

Aug. 21, 2020

Great ap -very very easy to install and set up with products On Shopify - Great customer service . Very happy ..

Store

frockk

Using app

2 months

Total reviews

7

Average rating

4.1

Developer Reply

Hi! Thank you for your kind words. It definitely will motivate our team to do better.

1 / 5 Share

Aug. 18, 2020

Use un producto y me quieren cobrar. Espero que mañana cuando revise ya no se encuentre en mi factura porque no tienen porque hacerlo.

Store

Lomvok

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we had checked with Shopify and no charges were made.

5 / 5 Share

Aug. 15, 2020

Easy and simple to use very effective. Espc during troubling times like these where stock levels aren't so clear. This app has saved our neck multiple times. When issues arise the help team solve it in 24 hours or less!

Store

e-Ryde

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the kind and positive feedback on your experience. I'm so glad we were able to help you during these trying times.

2 / 5 Share

Aug. 7, 2020

I installed the app and non of my buttons changed to "pre-order". The app also added two tags to my shop which show up on every product and my side bar which I CANNOT REMOVE. Not useful for me.

Using app

4 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, as mentioned in our FAQ, some themes require additional coding to ensure the Pre-Order button is shown as they are coded differently. The tags shown at your side bar could be hidden as well. https://help.amai.com/knowledge/why-is-the-pre-order-button-not-showing