Amai PreOrder Manager + Notify

Feb. 16, 2021

Don't use this app !! After uninstalling the app, the add to cart button is not working, we lose a lot of traffic and conversion, and nobody from the development team resolves the problem We are still waiting for the customer service response but it looks like they don't know what to do in this case.

Feb. 14, 2021

I use the app for pre-order items. The developer reached out to see how things were going within a day or so of installation and I was having some trouble because I just did not know what I was doing. He made the necessary adjustments within hours and all is good. His customer service made me feel a little better about spending the money on the monthly fee. I would definitely recommend this app.

Feb. 11, 2021

The app was great, but with some bugs. The support team connected via a Collaborator account and broke the collection pages by inserting a script that was running on an infinite loop, probably a bad attempt to show the Pre-order button on the collection pages.

Feb. 9, 2021

After install and many back and fourths 5 days past with no fix. We were about to uninstall and they messaged me and asked us to wait a little longer for them to find a fix. 4 days later no fix and they just tell me someone will look at it soon. It didn't work from day one and there is no support. I can't wait forever!

Feb. 4, 2021

We are using this app to put up pre-orders, our theme is heavily customized and it took some doing from Amai to get it to work. After i mentioned the issues, they got right on it and solved the issues! Only thing i would love to see added, is to be able to add an expected shipping period. Great app, great support!

Jan. 24, 2021

Would love to give this app 5 star, but the app does not work and support seems to be missing. Currently my pre order / add to cart is missing after activating it.

Jan. 18, 2021

I used this app to help us sell in the beginning whilst our production was being made. Very easy to use and if I had any questions they were really quick in getting back to me and help. Would recommend it!

Jan. 17, 2021

A very useful app with a fairly robust set of features such as over-ordering limits and button customization. The app developers were very helpful in fixing some issues we had and resolved all of the issues we had within 24 hours. There's even a suggestion box built into the app for other users to vote on changes and features they would like implemented. Would recommend.

Jan. 6, 2021

Great app and amazing customer service! Will definitely continue to use. Customer service is always extremely responsive and helpful.

Dec. 29, 2020

If I could give zero stars I would. I never installed this app or activated service and I have been getting billed for 2 years. I canceled this service once before when I first saw I was being billed and I am getting billed again. Be careful this app will continue to take your money even after you cancel service and you may not even know that you have this app active on your website.

Dec. 23, 2020

DO NOT DOWNLOAD THIS APP IF YOU HAVE SUBSCRIPTION OFFERINGS ON YOUR SITE. We downloaded this app and did not implement anything and it caused our site to go down. We had to bring in a developer to fix the issues caused by this. It ended up being a very expensive and ridiculous issue.

Dec. 22, 2020

This app is the truth. very helpful, and straight to the point. would recommend this app to all apparel merchants.

Dec. 14, 2020

Very lean pre-order app with exactly what you need. Apart from that, the app support team is lightning fast and delivers excellent support.

Dec. 14, 2020

Great app so far. At the moment is working well for us. We recommend it. Once you figure it out it works good.

Dec. 11, 2020

App does not work. Button is not showing. Various error messages appear to customers of our ecommerce.

Dec. 4, 2020

At first it was working great, but then it started selling out of stock products to customers without notifying them that they were pre-orders. I had quite a few orders go through right before the holidays and the customers were not happy when they found out that they wouldn't be ready in time for Christmas, because they thought the items they purchased were in stock. I checked everything to make sure the preorder manager and my inventory were properly installed. I really wish it worked reliably, because it's easy to use and customize, but it just isn't reliable and it caused damage to my brand.

Dec. 1, 2020

This app works great, but most importantly the customer service is extremely quick. In E-Commerce response time is equal to revenue. Their team will work hard to ensure their app integrates with your other shopify apps.

Dec. 1, 2020

Fast, efficient. Awesome This has been a help to our business especially when facing uncertain lead times with our products through Covid.

Nov. 30, 2020

Very helpful support, they fixed my problem in half a day, app looks solid aswell, waiting for the first pre-order to be sure

Nov. 27, 2020

We used this app for a couple weeks as we had our Bath Collection box available for pre-order. We only needed the Free plan so it was perfect and we really like the experience. A few days back we deleted the app in order to make the product available, however we didn't follow the unninstall procedures and we ended up messing that product page. Luckily, I message the support team which fixed everything in just a couple hours time, I was surprised with the rapid response and the professionalism. Like I said, we didn't pay for the app and still they treated us like we did. That is awesome! Thank you Charie and the app developers!