All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 2, 2020

Diese Bl.de App läuft in Tag System. durch eine Deinstallation wurde die Apps bei behalten und wurden Kategorien erstellt die kein Mensch braucht. Ich habe auch ein Pre order System allerdings von Haus aus mann muss sich nur etwas in der Community um schauen. Diese App hat mir Zeit und Nerv geklaut und dachte es wäre echt was tolles. Nicht zu empfehlen.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

1 / 5 Share

Sept. 1, 2020

Ok, but pretty buggy and doesn't take into account the pay now buttons in some templates. Also, it is pretty deceptive in how it sneakily charges you automatically if you turn on more than one product, so you end up getting charged without really agreeing to it. It is also really hard to find out where to unsubscribe so that they stop charging you.

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 21, 2020

Great ap -very very easy to install and set up with products On Shopify - Great customer service . Very happy ..

Store

frockk

Using app

1 day

Total reviews

9

Average rating

4.3

Developer Reply

Hi! Thank you for your kind words. It definitely will motivate our team to do better.

1 / 5 Share

Aug. 18, 2020

Use un producto y me quieren cobrar. Espero que mañana cuando revise ya no se encuentre en mi factura porque no tienen porque hacerlo.

Store

Lomvok

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we had checked with Shopify and no charges were made.

1 / 5 Share

Aug. 8, 2020

Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.

Using app

Over 4 years

Total reviews

4

Average rating

3.5

Developer Reply

Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to [email protected] ?

1 / 5 Share

July 13, 2020

Customer service is very slow, and app intermittently keeps on failing on our specific products and store.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. Our typical response time was within 1 business day. Based on our ticketing system, it seems that we had responded to you within that timeframe. Do let us know if you require any further assistance and we are glad to help.

5 / 5 Share

July 9, 2020

The support has been fantastic. They managed to apply the app on our inventory of over 11000 products. I recommend this app for any store.

Store

Pipeman

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome feedback and encouraging words.

5 / 5 Share

July 5, 2020

I am using this app to enable preorders. Works smoothly with my store and team are really supportive in set up.

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the awesome feedback. If certainly encourages us to do better.

5 / 5 Share

Oct. 14, 2020

so far the app seems to do what it said it would do. it wasn't hard to install it works so far well so far so good. still enjoying the app 14th Oct 2020

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words. We truly appreciate your kind feedback.

5 / 5 Share

July 3, 2020

Fantastic app! The team is super helpful to fix any integration issues and resolve problems. Not expensive either

Using app

11 days

Total reviews

12

Average rating

4.5

Developer Reply

Thank you for the kind words. We are glad to be able to assist.

1 / 5 Share

June 30, 2020

I tried this application and I want to say that it is not suitable for a store that sells relevant goods, since it prescribes the same tags for the product. Moreover, I could not uninstall the application, according to the instructions, since it is not complete. I contacted the support service. They work very slowly. And they reported that they uninstalled the program, but that was not so. Hence the conclusion: your business can suffer greatly if you try to use this program. Do not risk it.

Using app

6 days

Total reviews

9

Average rating

1.8

Developer Reply

We apologize for any inconvenience caused during the uninstallation process. We had since assisted in clearing the codes. Do let us know if you require any further assistance.

2 / 5 Share

June 26, 2020

It's OK. It seems to do what it says. However, It limits the product photos to just one photo, I can not find the settings to change this. Not very good documentation also.

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for the feedback. We would like to clarify that the product photos displayed on the store is uploaded at the main Shopify Product page and not at our app. I had dropped you an email to clarify further.

1 / 5 Share

June 26, 2020

Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way

Using app

About 1 month

Total reviews

5

Average rating

2.4

Developer Reply

Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.

1 / 5 Share

June 18, 2020

I installed it to test the feature. Just tested for 10 minutes. Maximum charges were charged. I have not consented.Is it a suspicious app?

Developer Reply

Good day to you. As mentioned in our Pricing plans the Free Tier is only limited to one item. If you had accidentally activated more than one item, kindly provide us your Shopify URL and we will process the refunds.

1 / 5 Share

June 16, 2020

WORST APP EVER, DONT EVER INSTALL, IT WILL DAMAGE YOUR PAGE CODE!! DO NOT INSTALL, WORST APP EVER, PLEASE SHOPIFY DELETE THIS APP!

Store

Lunamar

Using app

About 3 hours

Total reviews

4

Average rating

4.0

Developer Reply

Dear user, we apologize for any inconvenience caused during the uninstallation process. I had sent a request to help you to uninstall the application via email. Thank you.

5 / 5 Share

June 11, 2020

I have been using this app for some months now, I chose it because you can give different delay messages for each variants if they are not all due at the same time. Many apps do not provide this. I am not very technical but have found it very easy to use and if I have a problem the response is very good and quick. Super app, does exactly what I need, Thankyou.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the awesome feedback!

2 / 5 Share

June 10, 2020

I can't use the app with my safari version 13.1.1 (14609.2.9.1.3). Even tho I cleaned up all cookies twice and reinstalled the app.

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi Julia, thank you for your feedback. Our app is compatible with the Safari version you had mentioned. We had sent you an e-mail in regards to troubleshoot this matter.

1 / 5 Share

June 9, 2020

I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.

Using app

About 6 hours

Total reviews

3

Average rating

2.0

Developer Reply

Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

5 / 5 Share

June 7, 2020

Everything is easy to set up and the customer service team do an awesome job! Would recommend, the best of its kind in the app store.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We really appreciate your feedback :) Let us know if you face any difficulties!

5 / 5 Share

June 1, 2020

Not only do I love this pre-order function and its capabilities, their customer service is awesome. Really fast response and got my errors fixed asap. Thank you all!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

You are more than welcome! We are always happy to assit so feel free to contact us anytime!