Amai PreOrder Manager + Notify
Sell more with Pre-Orders, Back-In-Stock Alerts & More.
Rating
4.4
feedback
531
chart
#3,485
All reviews
Review RSS Feed
Aug. 18, 2020
Use un producto y me quieren cobrar. Espero que mañana cuando revise ya no se encuentre en mi factura porque no tienen porque hacerlo.
Hi, we had checked with Shopify and no charges were made.
Aug. 8, 2020
Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.
Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to [email protected] ?
July 13, 2020
Customer service is very slow, and app intermittently keeps on failing on our specific products and store.
Thank you for your feedback. Our typical response time was within 1 business day. Based on our ticketing system, it seems that we had responded to you within that timeframe. Do let us know if you require any further assistance and we are glad to help.
July 9, 2020
The support has been fantastic. They managed to apply the app on our inventory of over 11000 products. I recommend this app for any store.
Thank you for the awesome feedback and encouraging words.
July 5, 2020
I am using this app to enable preorders. Works smoothly with my store and team are really supportive in set up.
Thank you for the awesome feedback. If certainly encourages us to do better.
Oct. 14, 2020
so far the app seems to do what it said it would do. it wasn't hard to install it works so far well so far so good. still enjoying the app 14th Oct 2020
Thank you for the kind words. We truly appreciate your kind feedback.
July 3, 2020
Fantastic app! The team is super helpful to fix any integration issues and resolve problems. Not expensive either
Thank you for the kind words. We are glad to be able to assist.
June 30, 2020
I tried this application and I want to say that it is not suitable for a store that sells relevant goods, since it prescribes the same tags for the product. Moreover, I could not uninstall the application, according to the instructions, since it is not complete. I contacted the support service. They work very slowly. And they reported that they uninstalled the program, but that was not so. Hence the conclusion: your business can suffer greatly if you try to use this program. Do not risk it.
We apologize for any inconvenience caused during the uninstallation process. We had since assisted in clearing the codes. Do let us know if you require any further assistance.
June 26, 2020
It's OK. It seems to do what it says. However, It limits the product photos to just one photo, I can not find the settings to change this. Not very good documentation also.
Thank you for the feedback. We would like to clarify that the product photos displayed on the store is uploaded at the main Shopify Product page and not at our app. I had dropped you an email to clarify further.
June 26, 2020
Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way
Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.
June 18, 2020
I installed it to test the feature. Just tested for 10 minutes. Maximum charges were charged. I have not consented.Is it a suspicious app?
Good day to you. As mentioned in our Pricing plans the Free Tier is only limited to one item. If you had accidentally activated more than one item, kindly provide us your Shopify URL and we will process the refunds.
June 16, 2020
WORST APP EVER, DONT EVER INSTALL, IT WILL DAMAGE YOUR PAGE CODE!! DO NOT INSTALL, WORST APP EVER, PLEASE SHOPIFY DELETE THIS APP!
Dear user, we apologize for any inconvenience caused during the uninstallation process. I had sent a request to help you to uninstall the application via email. Thank you.
June 11, 2020
I have been using this app for some months now, I chose it because you can give different delay messages for each variants if they are not all due at the same time. Many apps do not provide this. I am not very technical but have found it very easy to use and if I have a problem the response is very good and quick. Super app, does exactly what I need, Thankyou.
Thank you very much for the awesome feedback!
June 9, 2020
I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.
Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
June 7, 2020
Everything is easy to set up and the customer service team do an awesome job! Would recommend, the best of its kind in the app store.
Thank you! We really appreciate your feedback :) Let us know if you face any difficulties!
June 1, 2020
Not only do I love this pre-order function and its capabilities, their customer service is awesome. Really fast response and got my errors fixed asap. Thank you all!
You are more than welcome! We are always happy to assit so feel free to contact us anytime!
May 30, 2020
So far so good. Had a small issue with the 'Pre-Order" button not showing up, but the customer support team was able to assist right away and get us up and running.
Thanks! Hope you'll keep enjoying the app :)
May 29, 2020
Fast customer support, really helpful and efficient, sorted my problem right away. Would recommend
Thanks! It's our pleasure to keep clients satisfied so don't hesitate to reach out anytime!
May 27, 2020
Very good experience with customer support. Responded right away and quick to resolve the issue. Thank you.
Thanks! We are always happy to assist so don't hesitate to reach out ;)
May 27, 2020
Great customer support, the product works as expected — excited to continue using it! Pre‑Order Manager 2.0 is the way to go to manage your pre-orders and test new concepts on the site!
Thanks! Hope the app will keep making you money for a long long time :)