Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,062
chart
#2,488
All reviews
Rating Breakdown
Review RSS Feed
June 1, 2021
I had been on the hunt for a pre-order app for a while, I stumbled across Pre-Order Manager about a month ago and it is everything I had been looking for. It is perfect for my Business and super simple to use. The online support team is also amazing to deal with.
Thanks so much! We really appreciate your feedback :)
May 26, 2021
Uninstalled the app and it left behind code and there is no way to remove it. So now I have to hire someone to go in and remove it.
Thank you for the feedback. Please note that this is standard Shopify behavior where the codes of the apps are not remove automatically if you uninstall the app via Admin Panel. This is a widely known issue. You may read all about it here: https://community.shopify.com/c/Shopify-Discussion/App-Residual-Code-After-Uninstallation-Ever-Caused-Trouble-for/td-p/664489 That is why we had included the is a "Uninstall" button in app and also a note in-app providing you the instructions on how to uninstall the app. In addition, you may contact our customer support anytime to remove the codes manually and there is no need to hire someone else to remove it as they might not know the codes that were added into the themes.
May 17, 2021
The app is easy to use and customer service is easy to reach out. They helped me solve my problem in a matter of minutes! :)
Thanks! It's our pleasure to keep clients satisfied. Hope you'll keep enjoying the app :)
May 10, 2021
Settings don't save, and when we launched with pre-order option - we weren't able to convert sales because the app didn't work. We submitted many support messages and even upgraded further to the premium paying level and weren't able to resolve the issue still.
Thank you for the feedback. We had just sent you an email in regards to the resolution of the issue. We will call you tomorrow in regards to this. In regards to this issue, we had received your inquiry at 12.40pm and responded within 2 hours. As this requires escalation to our developer, we need more time to look into your issue.
May 9, 2021
WOW so simple! I thought I'd test the market with a new release so wanted a pre-order function. This was easy to turn on. Thanks
Thank you! We highly appreciate your feedback. We are glad you like our app :)
May 8, 2021
no pay later option..................................................................................
Hi thanks for the feedback. We had never mention in our app listing that we have this feature. We also had make known about this in our FAQ. We even had a feature request message board (accessible via our app), in regards to this feature. You could go over and vote for this feature instead. https://amai.canny.io/admin/feedback/pre-order-manager/p/split-payment?boards=pre-order-manager&search=split
May 4, 2021
Great app, but the support is basically non-existent! I would give it 5 stars, but when I needed them a few times they just never ever answer :( And to date, they still have not answered and I need help!!!!
Thank you for the feedback. After checking through the support tickets, we had replied your issue via email 2 days ago with the resolution and another follow up email a few hours ago. We will make attempts to call you later. Thanks. Update 5th May 2021: As communicated via email, this issue had been resolved. Do let us know if you have any further questions.
April 15, 2021
Would love to rate this better as it perfroms a great function for our buisness, butt he customer service from the company is very poor and there coding keeps confliting with other programs so keeps causing glitches and oversells products leading to an issue of refunding alot of items. Customer serrivce really needs to be worked on and having a Contact number people can call for support to get it fixed would solve alot fo the issues.
Thank you for the feedback. As the issue is theme specific, we require more time for the fix. Upon investigation, we are now compatible with the themes that you are using.
April 5, 2021
The app is easy to use and has all the important functions on board. The Suppurt team is very helpful and was able to deal with my concerns within a very short time. I can recommend this app.
Thank you for the kind feedback. It certainly encourages us to do better. Hope you'll keep enjoying the app :)
April 3, 2021
so far so good hope this works for me . preorder is the name of the game..................................
Thank you for the kind words as well as choosing us!
March 29, 2021
we've been using it for over a year. it's good. the management dashboard can be more user friendly by allowing copying product listing
Thank you! We highly appreciate your feedback :)
March 19, 2021
We've used this app on a handful of stores and it's returned a significant ROI by generating sales that would have otherwise been lost due to stock delays. The support is always prompt and helpful. As well as securing orders, we also use it to gauge interest in new products and ranges, helping us to better plan and manage our product development and stock levels.
Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)
March 14, 2021
I used this app to help me do an item presale and it worked awesome! I was able to get the sales I needed to know exactly how many to order. :)
Thank you for the kind feedback! Good luck to your business :)
March 13, 2021
Love this app the way it helps us to take pre-orders. Customer service is top notch. We had to customize new theme and Charie took care of it promptly so that we could migrate to new theme seamlessly. Highly recommended.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
March 12, 2021
Great app and easy to implement. The dev team were helpful in customising our fonts so thank you for that!
You are most welcome ! Thank you for your kind feedback.
March 4, 2021
I'm a new user of the app but thus far it has been very easy to use and setup so very happy. I would recommend the app to any Shopify users.
Thanks! Hope you'll keep enjoying the app :)
March 3, 2021
Unfortunately, I cannot tell if this app is suitable for me, or not. The 7 day trial allows me to apply the app to only ONE product. I can't tell anything about how bulk editing works, I can't even know if the 'settings' that I change are universal or product specific. Additionally, the 'pre-order with discount' feature is switched off in the 1 product trial, so I cannot see how that works and how it displays on my site. If I want to know any of the above then I have to immediately pay the monthly fee. Rather defeats the objective of a free trial, methinks. UPDATE - thanks for the reply. I welcome the clarity. In my Shopify dashboard, it still mentions a 7 day trial. Additionally, I received an email from your Customer Success Representative who states "Should you wish to know more about how the App works? we are happy to offer a 1-month free trial if you decide to continue to use our app. Just let me know your Shopify URL and I will make a request to the management for a 1-month free usage. Do you want to clarify, further? FURTHER UPDATE - after removing the app from my store I found that not all the code was removed. This caused problems on my storefront and I had to remove the code manually.
Thank you for your review. First of all, your statement is misleading and false. The app is FREE TO USE as long as you turn on only ONE product and there is NO 7 day free trial. The discounts can only be use if you are using the paid plans. All these had been stated clearly in our PRICING portion of the app page. The terms are also stated during the installation page in which you will have to approve during installation. We had even explained to you in depth that the free tier of our app is not a trial. UPDATE 03/03/2021: There is no 7 day free trial notice in the Shopify App Dashboard or our App's Dashboard as mentioned. We had tested it on our stores as well as verify if with our Free Tier customers. The merchant had not provided any proof of the 7 day free trial showing at his app dashboard. Please note we ultimately did not approve the 1 month free trial for this merchant as we find it unreasonable to provide preferential treatment to a merchant just because they gave us a bad review. Leftover codes in a store after uninstalling the app using the uninstallation feature in the App dashboard is a standard Shopify behavior. We had stated this clearly in the "Please read this before uninstalling" portion of the app which is placed in every page in our app which provides the necessary steps needed to uninstall the app.
Feb. 26, 2021
Love the simplicity and ability to add a message at checkout. The option to trial with one item for free is perfect to trial the app.
Thank you for the kind feedback! We are glad that you like our app.
Feb. 16, 2021
Don't use this app !! After uninstalling the app, the add to cart button is not working, we lose a lot of traffic and conversion, and nobody from the development team resolves the problem We are still waiting for the customer service response but it looks like they don't know what to do in this case.
UPDATE 23/02: As mentioned in our email and also as explained to Shopify, the issue was not caused by our app. As explained, the codes in your theme before installation and after uninstallation of the app is exactly the same.
Feb. 14, 2021
I use the app for pre-order items. The developer reached out to see how things were going within a day or so of installation and I was having some trouble because I just did not know what I was doing. He made the necessary adjustments within hours and all is good. His customer service made me feel a little better about spending the money on the monthly fee. I would definitely recommend this app.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.