Amai PreOrder Manager + Notify
Sell more with Pre-Orders, Back-In-Stock Alerts & More.
Rating
4.4
feedback
531
chart
#3,485
All reviews
Review RSS Feed
Nov. 10, 2020
It first started out all well - but now some variants can be bought - although the preorder is enabled and active. Other variants can’t be preordered at all because the button doesn’t appear.
Hi, thank you for your email. We had emailed you on 12/11/2020 on the resolution. After investigations from our dev team, there was no issue with the variants and it is working as intended. One possible reason is that you had turned on the geolocation for the variants and is accessing the variants at a different location or with a VPN turned on.
Nov. 1, 2020
I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.
Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.
Feb. 2, 2021
Great app! Setup simple, and easily workable. Only issue is a problem that comes up sporadically where it won't tag that the order was a pre-order, which means somewhere along the line a customer might not have confirmed or saw that the order was a pre-order, as it won't record the notes in the order. Not a huge problem as it comes up once every 100 or 200 units and is easilbly remedied by contacting customer to verify. Could be a compatibility issue with the customers browser, but it is really hard to tell, as to troubleshoot customers need to divulge this information and every-time their support tried to verify this issue, they were unable to replicate. But not a huge issue, just could be better here. Otherwise, I'd give 5 stars, UPDATE 2/2/2021: We finally figured out the problem I was having with customers not getting tagged or seeing the messaging/pre-order button! Be sure to select "all countries", as persons with VPN even though their VPN is located in USA, they won't be able to see the pre-order button and messaging. It would be even better though if the app were to work well with VPN with setting limitations to match the store limits. But it is ok.
Thank you for your review. We are always ready to assist so don't hesitate to reach out ;)
Oct. 16, 2020
If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!
Thank you for the great review. We are really glad that our app had assisted you with your business.
Oct. 13, 2020
Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.
Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.
Nov. 20, 2022
Pre-Order Manager 2.0 has been a game-changer for us. Super easy to install and configure. Lots of customization features to meet your needs. We're very pleased!
Thank you for the awesome feedback on our app. We hope that it will help you achieve great success in your business.
Oct. 6, 2020
On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)
Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.
Oct. 5, 2020
This app works well. The only thing I will add is the chance to upload a CSV file with updates con availability dates. I highly recommend this app.
Thank you for your kind and encouraging words. I had posted your feedback onto our features request message board here: https://amai.canny.io/admin/board/pre-order-manager/p/upload-pre-order-settings-using-csv
Oct. 2, 2020
There are some limitations - unable to properly filter by keyword to find the products you need to set up being the main one for me. The insertion of tags across every single product, which makes for untidy tag filtering display on some themes. Not bad, but could do with a few more quality of life improvements.
Thank you for your review and your feedback. We will review your feedback further with our dev team.
Sept. 29, 2020
I need an app that allows us to collect a deposit up front and the balance due when we are ready to fulfill the order. This app doesn't do that.
Hi, thank you for your feedback. We had tried to contact you several times via phone and email for the past couple of days in regards to this issue however, we are yet to hear from you. Thank you for your suggestion, we had logged down your feature request in our message boards. For more information on how to access our message boards, please refer to the following FAQ: https://help.amai.com/knowledge/how-do-i-submit-a-feature-request
Sept. 24, 2020
Had some issues with this app and relayed it to the support team. Turns out the previous pre-order app had conflicts with this one and they fixed it for me within two days. Everything works perfectly now! Definitely would recommend.
Thank you for your encouraging words and recommendation. It is certainly our pleasure to assist you with your inquiry.
Sept. 14, 2020
I'm really happy with this app! It's allowed us to easily continue getting pre-orders while we're out of stock. You can set it up so it automatically turns on when a SKU goes out of stock, and you can set you number of pre-orders allowed based on incoming inventory. The customer support team has also been super responsive and helped us get it set up. Highly recommend.
Thank you for the awesome feedback. It is our pleasure to assist you with your setup.
Sept. 14, 2020
I am really struggling with this app - it's not counting down the stock so has the potential to oversell so can't not roll it out to all my 'coming soon' products. HELP is really nice but despite giving them access to my site, I am a week further on and still haven't got a solution - just a 1 line response from their development team which doesn't help. I am massively disappointed as this gets such great reviews and I had high hopes for it.
Thank you for your feedback. Based on our investigation, the app clashes with your current warehousing app. We apologize that it did not work with your store.
Sept. 10, 2020
Wow! super easy to set up. It's live 2 minutes after I added the app. The instructions are complete and easy to follow. I am sending an email out to all my customers that have been waiting to make the purchase. Thank you!
Thank you for the awesome review. We are glad that you find the app useful and we hope that it will help you with your business.
Sept. 10, 2020
So far so good. Works great. Had some issues with the app showing our products as sold out when we had the settings adjusted certain ways, but they went in and took care of it for us. Now it works absolutely perfect.
Thank you for the kind words and we are glad that you like the app.
Sept. 9, 2020
I'm really pleased I downloaded this after unexpectedly running out of stock then having a delay to get new products. I've had lots of pre orders so haven't lost revenue (which I would have done otherwise) and the app is very straightforward to use.
Thank you for the awesome review. We are glad the app helps you in your business.
Sept. 4, 2020
This app has been a lifesaver as we continue to restock inventory online. We are very thankful for it!
Thank you for the kind words and encouragement. We are glad that our app helps you out with your business.
Sept. 2, 2020
Diese Bl.de App läuft in Tag System. durch eine Deinstallation wurde die Apps bei behalten und wurden Kategorien erstellt die kein Mensch braucht. Ich habe auch ein Pre order System allerdings von Haus aus mann muss sich nur etwas in der Community um schauen. Diese App hat mir Zeit und Nerv geklaut und dachte es wäre echt was tolles. Nicht zu empfehlen.
Sept. 1, 2020
Ok, but pretty buggy and doesn't take into account the pay now buttons in some templates. Also, it is pretty deceptive in how it sneakily charges you automatically if you turn on more than one product, so you end up getting charged without really agreeing to it. It is also really hard to find out where to unsubscribe so that they stop charging you.
Aug. 21, 2020
Great ap -very very easy to install and set up with products On Shopify - Great customer service . Very happy ..
Hi! Thank you for your kind words. It definitely will motivate our team to do better.