Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.4
feedback
1,064
chart
#1,842
All reviews
Rating Breakdown
Review RSS Feed
Nov. 2, 2021
The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)
Oct. 28, 2021
The app is great to use and the customer service team is wonderful to work with. Highly recommend this app.
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
Oct. 22, 2021
Super helpful development team made customizing the button design to suit my theme so easy! Would highly recommend.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Oct. 7, 2021
I'm really enjoying this App so far and what few issues I had, were fixed up in no time by Charie and Dhurga. I'm very happy so far and hope this high level of service continues.
We are glad that you like our app. It is certainly a pleasure to assist you ! Good luck to your business :)
Oct. 2, 2021
This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Sept. 17, 2021
We installed this app during lockdown when we were struggling with stock availability. It helped us massively and performs well on our website. We've called upon the developers a couple of times to help us with styling and placement of the buttons and they have been very responsive and professional. HIGHLY RECOMMENDED!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Sept. 15, 2021
Let me start by saying, this app is great and it works very well to inform customers of a preorder HOWEVER we have thousands of products on our site. To make sure pre-order is enabled on a product you need to either a) Search for a product and check or b) select all store products and apply it (with 3000 products.. it takes a long time and often time outs) The filter area shows that there is an option to filter by products which dont have the pre-order function enabled but this DOES NOT WORK. I have asked support for a fix and they say it can't be done. It would be 5 stars if that worked - but until then 3 it is. I will continue to search for an app that has this feature but until then, this is the best i can find
Thank you for your feedback. We are looking into enhancing the Pre-Order Manager's processing methods to make it more user friendly and efficient for merchants with huge product count. It is expected to be completed by end of October.
Sept. 10, 2021
Deleted this app and it left behind code and caused my add to cart button to disappear on my product detail page! Would NEVER TRY THIS APP!
Good day to you. As mentioned in the uninstallation guide located at the main menu of the app, this is the standard behaviour of Shopify as they do and that is why you are required to click the Uninstall button inside the app before uninstalling the app from the Shopify Admin Panel. During uninstallation, we had also sent an email notification to you to remind you that if you had uninstall directly from the Shopify Admin Panel please contact the support team to assist with the code removal. We had also made several attempts to contact you to help out with the removal of the codes, however none of our attempts succeeded.
Aug. 27, 2021
Easy set up. Excellent, professional and speedy customer service. Especially like the new Coming Soon feature!
Thanks! Hope you'll keep enjoying the app.. Good luck to your business :)
Aug. 26, 2021
I tried using this app. It wants to charge you all the time. It warns you that if you add more than 1 product it will start billing you. I added just one product and it billed me. It does not appear to have email notification support.
Update 30/8/2021: As mentioned on 27 August via call and emails, you are still at your free plan because only one product is selected. We had even sent you the screenshot and assured you that no charges were made. Hi, thank you for the feedback. Our free tier applies to one product at all times. If you want to enable the second product while maintaining the free product, please disable the first product before enabling the second. I had checked, you currently have a pre-order enabled on one product already. If you wish to enable another product, please disable the current one before turning on the second one. This includes variants as well. If you need assistance on the free tier, we are glad to assist you. As for the email notifications, as mentioned in our previous maintenance emails to our existing merchants, our first email notification feature will be release in Mid-September.
Aug. 24, 2021
Great customer service. Fast and efficient help was provided. Would recommend for anyone looking for a pre-sale service.
Thank you for the review and your recommendation. It certainly encourages us to do better :)
Aug. 21, 2021
I love this app. I am switching my other shopify plus store from pre-order alpha (another app) to this. The pre-order alpha shows the pre-order label regardless of your inventory status. this app works based on your inventory level.
Thanks for the review! Hope you'll keep enjoying the app :)
Aug. 20, 2021
Great app for managing pre-orders, simple, efficient and very easy to use. Worked perfectly for our website!
Thanks for the review! Hope you'll keep enjoying the app :)
Aug. 12, 2021
Currently testing free version of this app and it seems to be doing what it needs to do. Great options to allow preorder for specific variants. Also allows you to use the same button design as theme, which makes everything look very seamless. Fast support via email, got a fix within 24hrs. Would recommend!
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
Aug. 1, 2021
I'm switching from a different app that's just eh, and you can't easily configure variants. Literally downloaded this super quick bc a customer dmd me to let me know she couldn't pre-order her out of stock size. Now it's fixed. And it doesn't redirect you to a new site. So easy seriously. I'll update if I have any issues.
Thank you for the review ! We are glad you love our app :)
July 28, 2021
The app has helped us with setting up pre-order. The new dashboard is great and the new terms and conditions feature is fab. Only downfall is support isn't great and stopped replying when I really needed some assistance with the integration on Shopify. It's a shame because I would have given them 5 stars. Considering uninstalling and looking elsewhere.
Update 13/8/2021: After further discussion with the wishlist app developers we will be working towards an integration. However due to the scope of the integrations, we will place it into our development pipeline for future release. We had also gotten confirmation from the app that currently no Pre-Order apps are integrated with them. Thank you for your feedback. Upon investigation we realize the issue is because the customers are purchasing products from the wishlist. We had since contacted the wishlist app to get more information on how to integrate with their app. We will contact you again once we receive a reply from them.
July 25, 2021
This app keeps crashing and is not compatible with Safari. When opening the app on safari, it glitches and eventually closes out itself. However, when I open in Google Chrome, it seems to work fine until you click the settings gear to make some adjustments to your preorder wording and then crashes on you again. This app is not worth the hassle.
Thank you for your feedback. After checking, we realize the app was blocked by Safari's default privacy settings of blocking all Cookies. We had sent you an instruction on how to disable it via email. As for Chrome, as per our Google Meets session earlier, it is working as intended. Do reach out to us if you have any further questions.
June 19, 2021
The help is faulty and it's a bot. I added all my personal touches and I see no changes on my live site. I am using the Brooklyn theme not sure if that matters. I really wanted "preorders" to show on the "add to cart" button but to no avail.
Hi, thank you for your review. Base on our ticketing system, we had replied you within 2 hours. We had also replied the reason why the Pre-Order button was not showing up. There was no issue with the theme at all. In fact you already had 2 pre-orders made successfully. As mentioned in our email, the reason why the pre-order button was not showing is because there are still quantities available for the products. The pre-order button will show when there are no more quantities available in stock automatically.
June 16, 2021
you guys are not fixing the issue on our store. I have contacted multiple times, we will be reporting your app to shopify for a complete refund for all the months we have paid you. you keep lying to us and saying you are fixing the bug, its not getting fixing. It has been more than a month. the settings update is still giving error 500, enabling pre-order is not working for any new products, it says pre order button will show, but it does not show on the product page. The button is not showing. in the backend, it says pre-order active. inventory is 0, continue selling is enabled. Worst technical support ever.
June 14, 2021
Great customer service, very friendly and super quick as resolving my problem. The pre ordering works great and I would highly recommend.
Thank you for the kind review. It is certainly a pleasure to assist you !