Amai PreOrder Manager + Notify
Sell more with Pre-Orders, Back-In-Stock Alerts & More.
Rating
4.2
feedback
532
chart
#4,009
All reviews
Review RSS Feed
Jan. 12, 2022
Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken
Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance. Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.
Dec. 31, 2021
This apps support does not work even on a paid subscription and the preorder button just hangs and doesnt actually work
Update 18/1/2022 - We had yet to receive a response from you despite several follow-up on the outcome. Do let us know if you encounter any further issues. Thanks Update 13/1/2022 -As mentioned in our email, the app did not work due to code conflict with a third party variant selector app. Do keep us updated or feel free to link us up with the dev. Thanks. Thank you for your review. Upon troubleshooting, the app should be working as intended now. We apologize if our earlier emails did not reach you. If you have any further questions or if you had met with any further issues, please feel free to use the Live Chat feature in-app or just reply to our email.
Dec. 7, 2021
We used this app during Black Friday this year. It has worked perfectly. Before we launched, we needed assistance from the support team. They are incredibly fast and extremely helpful.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Nov. 9, 2021
A fantastic app that does exactly what we need it to do. Fully customizing our pre-order notices has been a great cure to a particular headache that Shopify can't address
Thank you for the kind feedback ! We are glad you like the app, good luck :)
Nov. 3, 2021
This app destroyed my site. I've been on shopify since approx 2017. I've been growing my business throughout the pandemic and have great success reading these reviews and making good decisions with apps. I read the reviews, felt confident with this app and it's destroyed my site. I have nudey girl pop ups on my site, malware is flagging my site as malicious and my sales are suffering. I had to contact Shopify, the theme designer and AMAI to get it resolved. I deleted the app, according to AMAI's four step process and its still left corrupted code on my site. My site is still throwing up pop ups and being marked as spam. Shopify can't help me. The theme designer said there is definitely bad code and AMAI said they fixed it but it's still bad. If you want your themes' code destroyed forever.....try this app. Horrible!!
You had made FALSE ACCUSATIONS that we will not take lightly. . Our app will not install malicious codes into anyone's store. Please note that in order to be listed, our apps are required to pass regular audit checks by Shopify. If our apps were to be found with malicious codes, we would had been delisted. Up until now you couldn't show any evidence or proof that our app inserted any malicious code into your site and yet you decided to to make wild accusations which borderlines on defamation.
Nov. 2, 2021
The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)
Oct. 28, 2021
The app is great to use and the customer service team is wonderful to work with. Highly recommend this app.
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
Oct. 2, 2021
This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Sept. 17, 2021
We installed this app during lockdown when we were struggling with stock availability. It helped us massively and performs well on our website. We've called upon the developers a couple of times to help us with styling and placement of the buttons and they have been very responsive and professional. HIGHLY RECOMMENDED!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Sept. 15, 2021
Let me start by saying, this app is great and it works very well to inform customers of a preorder HOWEVER we have thousands of products on our site. To make sure pre-order is enabled on a product you need to either a) Search for a product and check or b) select all store products and apply it (with 3000 products.. it takes a long time and often time outs) The filter area shows that there is an option to filter by products which dont have the pre-order function enabled but this DOES NOT WORK. I have asked support for a fix and they say it can't be done. It would be 5 stars if that worked - but until then 3 it is. I will continue to search for an app that has this feature but until then, this is the best i can find
Thank you for your feedback. We are looking into enhancing the Pre-Order Manager's processing methods to make it more user friendly and efficient for merchants with huge product count. It is expected to be completed by end of October.
Aug. 27, 2021
Easy set up. Excellent, professional and speedy customer service. Especially like the new Coming Soon feature!
Thanks! Hope you'll keep enjoying the app.. Good luck to your business :)
Aug. 12, 2021
Currently testing free version of this app and it seems to be doing what it needs to do. Great options to allow preorder for specific variants. Also allows you to use the same button design as theme, which makes everything look very seamless. Fast support via email, got a fix within 24hrs. Would recommend!
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
Aug. 1, 2021
I'm switching from a different app that's just eh, and you can't easily configure variants. Literally downloaded this super quick bc a customer dmd me to let me know she couldn't pre-order her out of stock size. Now it's fixed. And it doesn't redirect you to a new site. So easy seriously. I'll update if I have any issues.
Thank you for the review ! We are glad you love our app :)
July 28, 2021
The app has helped us with setting up pre-order. The new dashboard is great and the new terms and conditions feature is fab. Only downfall is support isn't great and stopped replying when I really needed some assistance with the integration on Shopify. It's a shame because I would have given them 5 stars. Considering uninstalling and looking elsewhere.
Update 13/8/2021: After further discussion with the wishlist app developers we will be working towards an integration. However due to the scope of the integrations, we will place it into our development pipeline for future release. We had also gotten confirmation from the app that currently no Pre-Order apps are integrated with them. Thank you for your feedback. Upon investigation we realize the issue is because the customers are purchasing products from the wishlist. We had since contacted the wishlist app to get more information on how to integrate with their app. We will contact you again once we receive a reply from them.
June 14, 2021
Great customer service, very friendly and super quick as resolving my problem. The pre ordering works great and I would highly recommend.
Thank you for the kind review. It is certainly a pleasure to assist you !
June 8, 2021
Excellent customer service, they replied super fast! The app works great with the objective I was looking for. I wanted the pre order button only for some variants of the same product and it works perfect for that. Easy to set everything.
Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)
June 6, 2021
Incredibly easy to install and manage. Really helps keep our sale numbers high as products sell out and go into backorder and boost initial sales with new product launches. Fantastic support when encountered an issue with the pre-order button not shoing up on different variants. Had the issue fixed within 24 hours.
Thank you! We highly appreciate your feedback. Good luck to your business :)
June 1, 2021
I had been on the hunt for a pre-order app for a while, I stumbled across Pre-Order Manager about a month ago and it is everything I had been looking for. It is perfect for my Business and super simple to use. The online support team is also amazing to deal with.
Thanks so much! We really appreciate your feedback :)
May 26, 2021
Uninstalled the app and it left behind code and there is no way to remove it. So now I have to hire someone to go in and remove it.
Thank you for the feedback. Please note that this is standard Shopify behavior where the codes of the apps are not remove automatically if you uninstall the app via Admin Panel. This is a widely known issue. You may read all about it here: https://community.shopify.com/c/Shopify-Discussion/App-Residual-Code-After-Uninstallation-Ever-Caused-Trouble-for/td-p/664489 That is why we had included the is a "Uninstall" button in app and also a note in-app providing you the instructions on how to uninstall the app. In addition, you may contact our customer support anytime to remove the codes manually and there is no need to hire someone else to remove it as they might not know the codes that were added into the themes.
May 17, 2021
The app is easy to use and customer service is easy to reach out. They helped me solve my problem in a matter of minutes! :)
Thanks! It's our pleasure to keep clients satisfied. Hope you'll keep enjoying the app :)