Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,062
chart
#2,488
All reviews
Rating Breakdown
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March 24, 2022
We constantly sell out of our items, which is great, but also causes a lot of issues on the back end. We use this app every single week to help keep sales volume up and customers happy while we wait for our new inventory to come in. The development team is also fantastic, they fixed 2 issues for me that have been bothering me for months, had it fixed within 24 hours. All you have to do is ask!
Thank you for choosing us ! t's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
March 24, 2022
Easy to use, quick support when needed during initial installation. Helping us sell more, and improve cashflow while launching new products.
Thank you for the kind words as well as choosing us! Hope you'll keep enjoying the app :)
March 20, 2022
The app was very easy to install to use. Customization felt a bit limited, but that's also because I didn't really dive deep into integrating it onto my store. Great for beginners who need a pre-order app that just works straight out of the box. I used it for a presale that lasted a week, and the customer service team was readily available for any questions I had. The app also showed the analytics behind which products were purchased, which helped me with putting together my production order since the cheapest Shopify plan doesn't give you this information. I'll be using this app again in the future when I need it again!
Thank you for the kind feedback! Good luck to your business :)
March 17, 2022
Slick app that is user friendly. Excellent support team who answer queries efficiently and effectively. Would definitely recommend.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
March 4, 2022
I would have loved for this App to work correctly, two attempts and communication with their Dev team we opted to uninstall and move on. If you can get the functions to work on both mobile and desktop you may have a chance but keep your eyes on its back end as at times it had a mind of its own. Shame.
March 1, 2022
Incredible support! I got the help I needed in no time. Super easy, they logged on to my website and changed what needed to be changed. A+++
Thank you for your kind words! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Feb. 23, 2022
perfect great customer service! they helped all the way, step by step, the app is great too. I recommend it very much!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Feb. 14, 2022
Always remarkable service and quick to respond. Helps figure out the issues and will push through until a solution is found. Cannot recommend enough!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Feb. 2, 2022
Great support team. Helped me fix my issue in one day. ………………………………………………………… …………………………………………………………
Thanks! Hope you'll keep enjoying the app :)
Jan. 25, 2022
Unresponsive and some generic "all works for us" " is it network problems" type response when contacting support. Have to regression test all functions in shopify it seems as it not really clear what this app left behind.... When signing out of the app after uninstall I got a "sorry to leave you mail. Even the link in the email does not work.... and the email states: "we are working hard to improve our app".... text from the supplier "P/S: If you had uninstalled the Pre-Order Manager app directly from the Shopify Admin panel without following this guide, please contact us (by replying to this email) to have the codes removed." If you love problems, regression testing, sloppy functions, unresponsiveness, generic customer service answers and as a bonues an uninstall that requires code change this is for sure the app for you. ..... If someone could give a good alternative to this App where you can control pre order on collection level it would be great to have some experiences shared.
Thank you for your feedback. To give some clarity on this issue let me share what you had asked in your email: "We have just installed the Pre-Order Manager and it is insanely slow to respond when trying to configure it. Is this normal behaviour or do you have some sort of problem. Please get back to me as I will have to know if this an app to continue working with.." We replied within 2 minutes the following message in which we try to understand your problem more: "Slow response of the app is not an expected behavior and have not found any similar report. I also tested the app on my end and everything is working properly. How much delay are you experiencing? If could be an outside source like internet or connection traffic." It is unfortunate that you decided to leave this review before providing us the information that we had asked for. It is also most unfortunate that you decided to accuse us of leaving codes in your store on purpose as this is a standard Shopify behavior that is very much documented amongst the community, that is the reason why we had an automated email asking merchants to seek assistance if they uninstall directly from the Shopify Admin Panel: https://community.shopify.com/c/shopify-discussions/app-residual-code-after-uninstallation-ever-caused-trouble-for/td-p/664489
Jan. 24, 2022
Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.
Jan. 20, 2022
This app is easy to use and did exactly what it needs to do. We had a few questions and needed assistance with integrating it with our theme, and we received support in a very timely manner which resolved our issue. The team was also pleasant to work with. I'd recommend this app!
Jan. 12, 2022
Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken
Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance. Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.
Dec. 31, 2021
This apps support does not work even on a paid subscription and the preorder button just hangs and doesnt actually work
Update 18/1/2022 - We had yet to receive a response from you despite several follow-up on the outcome. Do let us know if you encounter any further issues. Thanks Update 13/1/2022 -As mentioned in our email, the app did not work due to code conflict with a third party variant selector app. Do keep us updated or feel free to link us up with the dev. Thanks. Thank you for your review. Upon troubleshooting, the app should be working as intended now. We apologize if our earlier emails did not reach you. If you have any further questions or if you had met with any further issues, please feel free to use the Live Chat feature in-app or just reply to our email.
Dec. 7, 2021
We used this app during Black Friday this year. It has worked perfectly. Before we launched, we needed assistance from the support team. They are incredibly fast and extremely helpful.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Dec. 2, 2021
Awesome App! Actually my favorite app for running preorders.. Definitely would recommend it for all of your pre order needs.
Thanks for the wonderful review! Your feedback is greatly appreciated by the entire team! We wish you all the best!
Nov. 9, 2021
A fantastic app that does exactly what we need it to do. Fully customizing our pre-order notices has been a great cure to a particular headache that Shopify can't address
Thank you for the kind feedback ! We are glad you like the app, good luck :)
Nov. 3, 2021
This app destroyed my site. I've been on shopify since approx 2017. I've been growing my business throughout the pandemic and have great success reading these reviews and making good decisions with apps. I read the reviews, felt confident with this app and it's destroyed my site. I have nudey girl pop ups on my site, malware is flagging my site as malicious and my sales are suffering. I had to contact Shopify, the theme designer and AMAI to get it resolved. I deleted the app, according to AMAI's four step process and its still left corrupted code on my site. My site is still throwing up pop ups and being marked as spam. Shopify can't help me. The theme designer said there is definitely bad code and AMAI said they fixed it but it's still bad. If you want your themes' code destroyed forever.....try this app. Horrible!!
You had made FALSE ACCUSATIONS that we will not take lightly. . Our app will not install malicious codes into anyone's store. Please note that in order to be listed, our apps are required to pass regular audit checks by Shopify. If our apps were to be found with malicious codes, we would had been delisted. Up until now you couldn't show any evidence or proof that our app inserted any malicious code into your site and yet you decided to to make wild accusations which borderlines on defamation.
Nov. 2, 2021
The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)
Oct. 28, 2021
The app is great to use and the customer service team is wonderful to work with. Highly recommend this app.
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.