Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE
Rating
4.4
feedback
546
chart
#3,416
All reviews
Review RSS Feed
Feb. 26, 2024
Chaire and Dhurga, great customer service support - super prompt & fast. Fixed the issue very quickly --> 5 stars on this Regarding app, UI is quite simple to use and functions seem quite straight forward. Pricing still seem a bit too high to be honest, for what is available in the app, however worth trying. Definitely useful to avoid missing on orders or support new product launches. Thanks, Josh
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
May 30, 2022
It must have something wrong with the mail server. Yes, we got the reply using another email address. They did help us a lot, thank you. We will continue to use your app.
Thank you for the kind reviews. It had been a pleasure to assist you with your problem. Hope you will continue to enjoy using the app.
April 29, 2022
I used this app to set up pre-orders for custom car parts for our customers. It has been a very useful tool and their customer service is very quick and helpful.
Thanks! It's our pleasure to keep clients satisfied. Hope you'll keep enjoying the app :)
April 29, 2022
Very user friendly app with amazing customer support. Highly recommended for all those who want to sell their products when they are out of stock.
Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)
April 27, 2022
Amazin App!! It is Everything that I have been looking for in terms of managing Pre-Order. Easy to set up and responsive customer services. I set up everything in less than 15 minutes and 10 minutes after installing I already had 2 pre-order orders $$$. Marketing and the cost of customer acquisition are so high if you are running out of stock even if for a few days, you NEED this app!!! Coming soon and Notify me are amazing bonuses of this app. The only downside at this point is that the Notify can't be linked to Klaviyo yet because still in Beta but it is promising.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out Good Luck to your business ;)
April 18, 2022
I had some issues with the app after installing it, The customer support helped me resolve the issues within a minute.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
April 14, 2022
Use from Japan. COMING SOONをPre-Order と一緒に使わないといけない部分がめんどくさいです。予約商品じゃない商品は使えない、通常販売商品にも対応してほしい。今日から発売！というようにCOMING SOONの機能進化させてください。 月額$24にしては機能が弱い。
Thank you for your feedback. As mentioned in our email to you (with screenshots provided), our Coming Soon button can be shown independently from Pre-Order. Here are the information stated as well: https://help.amai.com/en/articles/5732660-how-to-use-coming-soon-in-pre-order-manager#h_6739aa1307
March 28, 2022
Great app ! Easy to install and customize. We use it on several sites and it works perfectly, on all devices. Excellent customer service, quick to respond and effective. I recommend.
Thank you for the review and your recommendation. Hope you'll keep enjoying the app :)
March 27, 2022
このアプリのおかげで予約注文をスムーズに受け付けることができています。サポートも親切でレスポンスが早く、素晴らしいです。使い方も、慣れればとても簡単ですし、細やかな条件を設定することができるので重宝しています。
Thank you for the kind words as well as choosing us! It is certainly a pleasure to assist you :)
March 25, 2022
Support replies are very prompt, including from developers. Also, detailed responses to adjustments for the implementation in our theme. If you have to deal pre-order products, this app is a MUST.
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
March 24, 2022
We constantly sell out of our items, which is great, but also causes a lot of issues on the back end. We use this app every single week to help keep sales volume up and customers happy while we wait for our new inventory to come in. The development team is also fantastic, they fixed 2 issues for me that have been bothering me for months, had it fixed within 24 hours. All you have to do is ask!
Thank you for choosing us ! t's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
March 24, 2022
Easy to use, quick support when needed during initial installation. Helping us sell more, and improve cashflow while launching new products.
Thank you for the kind words as well as choosing us! Hope you'll keep enjoying the app :)
March 20, 2022
The app was very easy to install to use. Customization felt a bit limited, but that's also because I didn't really dive deep into integrating it onto my store. Great for beginners who need a pre-order app that just works straight out of the box. I used it for a presale that lasted a week, and the customer service team was readily available for any questions I had. The app also showed the analytics behind which products were purchased, which helped me with putting together my production order since the cheapest Shopify plan doesn't give you this information. I'll be using this app again in the future when I need it again!
Thank you for the kind feedback! Good luck to your business :)
March 17, 2022
Slick app that is user friendly. Excellent support team who answer queries efficiently and effectively. Would definitely recommend.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
March 1, 2022
Incredible support! I got the help I needed in no time. Super easy, they logged on to my website and changed what needed to be changed. A+++
Thank you for your kind words! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Feb. 23, 2022
perfect great customer service! they helped all the way, step by step, the app is great too. I recommend it very much!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Jan. 25, 2022
Unresponsive and some generic "all works for us" " is it network problems" type response when contacting support. Have to regression test all functions in shopify it seems as it not really clear what this app left behind.... When signing out of the app after uninstall I got a "sorry to leave you mail. Even the link in the email does not work.... and the email states: "we are working hard to improve our app".... text from the supplier "P/S: If you had uninstalled the Pre-Order Manager app directly from the Shopify Admin panel without following this guide, please contact us (by replying to this email) to have the codes removed." If you love problems, regression testing, sloppy functions, unresponsiveness, generic customer service answers and as a bonues an uninstall that requires code change this is for sure the app for you. ..... If someone could give a good alternative to this App where you can control pre order on collection level it would be great to have some experiences shared.
Thank you for your feedback. To give some clarity on this issue let me share what you had asked in your email: "We have just installed the Pre-Order Manager and it is insanely slow to respond when trying to configure it. Is this normal behaviour or do you have some sort of problem. Please get back to me as I will have to know if this an app to continue working with.." We replied within 2 minutes the following message in which we try to understand your problem more: "Slow response of the app is not an expected behavior and have not found any similar report. I also tested the app on my end and everything is working properly. How much delay are you experiencing? If could be an outside source like internet or connection traffic." It is unfortunate that you decided to leave this review before providing us the information that we had asked for. It is also most unfortunate that you decided to accuse us of leaving codes in your store on purpose as this is a standard Shopify behavior that is very much documented amongst the community, that is the reason why we had an automated email asking merchants to seek assistance if they uninstall directly from the Shopify Admin Panel: https://community.shopify.com/c/shopify-discussions/app-residual-code-after-uninstallation-ever-caused-trouble-for/td-p/664489
Jan. 24, 2022
Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.
Jan. 12, 2022
Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken
Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance. Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.
Dec. 31, 2021
This apps support does not work even on a paid subscription and the preorder button just hangs and doesnt actually work
Update 18/1/2022 - We had yet to receive a response from you despite several follow-up on the outcome. Do let us know if you encounter any further issues. Thanks Update 13/1/2022 -As mentioned in our email, the app did not work due to code conflict with a third party variant selector app. Do keep us updated or feel free to link us up with the dev. Thanks. Thank you for your review. Upon troubleshooting, the app should be working as intended now. We apologize if our earlier emails did not reach you. If you have any further questions or if you had met with any further issues, please feel free to use the Live Chat feature in-app or just reply to our email.