Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,062
chart
#2,497
All reviews
Rating Breakdown
Review RSS Feed
Nov. 16, 2022
Super helpful staff, great app thank you. Very useful for the store when we need to run pre orders for products.
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
Nov. 13, 2022
I've been using this app for a month now and find it doing exactly as it said it was going to do. Customer service is responsive and professional.
Thank you for the kind words as well as choosing us!
Nov. 8, 2022
Amazing assistance, they fix the issue in no-time. Great app with easy setup and great results. Thank you
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Nov. 4, 2022
Firstly had some issues installing the app, but great customer service team and they helped very promptly to fix any issues. App working seamlessly in my shop and very easy to use. Over all very happy with this add-on and would definitely recommend !
Thank you for your kind words. It is certainly a pleasure to assist you !
Oct. 29, 2022
Fast and efficient customer support, we recommend this app for any merchant who wants to offer new styles on a preorder basis.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Oct. 28, 2022
The support is very good and has an excellent response time. The support is very good and has an excellent response time. The entire team is attentive and friendly.
Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.
Oct. 19, 2022
So far so good! Minnie from the support team responded quickly and patiently while providing amazing assistance!
Thank you for your kind review, our team appreciates it ! Feel free to contact us if you require further assistance in the future:)
Oct. 11, 2022
The app was glitchy, didn't do what it said - items saved didn't appear on page after clearing cache or changing browseres. Disappointing. Then it wouldn't uninstall.
Thank you for the feedback. We had tried several attempts to contact you to know the full details of the issue but until now we did not get any further information apart that the app won't work. Unless you are using a custom theme, our app will work "out of the box" in 95% of Shopify themes without any coding. We would be glad to assist you in your setup and installation should you wish to reinstall the app.
Oct. 10, 2022
So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!
Thank you, that's our pleasure ! Glad you like the app :) If you require further assistance, let us know.
Sept. 26, 2022
This could be good, but it affected our site speed so badly it had to be uninstalled (it went from 35 to 22!). If the problem is resolved i would consider using again.
Thank you for your feedback and your cooperation by allowing access to your store. After our thorough investigation we had identified the root cause. I had sent you the full explainer via email along with the screenshots and also the actual app that is causing the slowness (11 seconds worth of loading time as compared to only 0.2 seconds from our app). Do let us know if you have any further feedback or suggestions. UPDATE 3 Oct 2022: We had made several attempts to contact you by phone and emails however we are not getting a response. Please let us know if our suggestion works or if you need any further help.
Sept. 18, 2022
VERY good support if something is not working properly, very good app all in all - definetely recommended!
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Sept. 9, 2022
Great app and even better customer service! Very satisfied. I will definitely recommend this app to others.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Sept. 4, 2022
Best customer service ever! Super good follow up, even when not expected. Charie was so helpful and friendly. Greatly appreciate the support.
Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.
Aug. 26, 2022
Shopify should definitely kick this app from the app store. Simple things don't work here, it is very slow and we have to contact the team multiple times for basic things to work. For the amount of money they charge, it's absolutely a disaster
Aug. 25, 2022
4 apps down and i finally found one that could be integrated into my theme. The support by Charlie was fantastic and the issues were sorted quickly. Very happy with the app so far!
Thanks! Hope you'll keep enjoying the app :) It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Aug. 17, 2022
I didn't use the app because I needed other functionality, but the support is great and helped me even after deinstalling the app
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
Aug. 15, 2022
Amazing App is all what I need for my store. Easy to install and their customer services the best!!!
Thank you so much for the kind review, hope you will enjoying the app :)
Aug. 15, 2022
The interface is user friendly, and the app support was firm and solved the issues I had quite quickly.
Thanks ! Don't hesitate to contact us if you require further assistance. Good Day !
Aug. 6, 2022
The "Contact Support" button is directly next to the "Rate This App" and only one button works... which is "Rate This App". So I am rating product 1 star as I they don't have an easy way to contact support.
Hi, to contact support you can click on the chat widget which is located at the bottom right hand corner of the app. You can see the screenshot here since we can't upload it directly to the screen. https://prnt.sc/8VFuzXUyIsQt After checking the chat logs, we found that an automated message informing merchants where the chat widget was located was sent to you as well. Update 11/8/2022: We had made several attempts to contact you via phone and emails but there was no response from either mode of contact.
July 27, 2022
This app is amazing and really easy to use for your pre-launch. Thank you so much guys! we really loved it
Thank you for the kind words! It's our pleasure to keep clients satisfied. Good Luck to your business :)