Amai PreOrder Manager + Notify
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Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!
The app is simple to use and understand, with lots of options to customize the preorder experience. Tech support is also very responsive when needed as well.
The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.
Great app, I have been using it for over 1 year now. It helped us launch all our new products as a pre-sale :-D
Already uninstalled the app, but there are so many leftovers in my shop theme code, not recommended.
Thank you for your review. As mentioned in our uninstallation guide (which you can refer from our Products and Dashboard page), you are required to select the Uninstall button before uninstalling the app from Shopify dashboard. This is a well documented issue: https://community.shopify.com/c/shopify-apis-and-sdks/leaving-code-in-the-theme-after-uninstalling-the-app/td-p/636805 Even Shopify recommends reaching out to app developers directly in this post: https://community.shopify.com/c/shopify-design/how-to-remove-the-code-left-by-the-deleted-app-in-the-code-file/td-p/1283797 The reason for this is because Shopify does not allow our app to remove any scripts as part of the uninstallation process and could only be done at the app side. Please grant us access and we will remove it for you.
I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately. Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.
Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.
GREAT APP FOR PRE-ORDER, NOTIFYING AND COMING SOON! WITH AMAZING CUSTOMER SERVICE! I 100% RECOMMEND IT
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Great functionality, and frequent updates which make the app even more robust. I always receive prompt responses to all of my inquiries.
Thank you for the kind words as well as choosing us!
Great support from the team, quick responses and resolutions. Set up assistance and bug handling all handled professionally. They are always pushing the app's limits by adding new functionality, which is increasingly important for us.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
I asked for help since the Add to cart button would not get deactivated for sizes out of stock (using Dawn) and they helped us fixing that. We use this app for pretty much half of our products and it works really well! Thank you.
Thanks for using our app, feel free to reach out if you require assistance !
The app is easy and effective on it's use. 5 out of 5 stars for the app. The customer service on on a whole next level. I installed the app over 12 months ago and was subscribed for monthly fee automatically (the plan I subscribed for was free). I immediately got refunded for 12 full months after sending a request for reimbursement. 10 out of 5 stars for the customer service. Will use this app for all webshops. I just became a loyal customer.
Thank you so much ! It's our pleasure to have assisted you accordingly. Keep loving our app :)
Be very careful. When you have finished needing this service, this app tricks you into thinking you have uninstalled it, and therefore won't be charged, but doesn't make it clear that until you have actually DELETED the app, you will still be charged.
Please note that all Shopify apps will stop charging once you had uninstall the app from the Apps Settings page. We use the Shopify Charge API which strictly follows the 30-day charge. You can learn more about it here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps It is not possible to trick anyone into believing the app is uninstalled because Shopify is very strict in their audit. Besides, we had made it very clear and transparent in our FAQs on how to uninstall our app. https://help.amai.com/en/articles/5806574-how-to-uninstall-pre-order-manager
A great professional & easy to use upgrade for any seller. It may be a bit pricey but the customer service is top notch so it's worth it.
Thanks a lot for the great review, customer satisfaction is our priority :)
The app was very easy to use and the videos were very helpful in setting up. The customer service was extremely helpful and quick to respond and take care of issues!
Thank you, we appreciate your kind feedback ! Feel free to contact us anytime if you need assistance again :)
Great support and seamless functionality. It fits our company's needs perfectly for the purpose of a limited pre-order for an exclusive product. Thanks to their team for helping us onboard the app quickly.
Thank you for the kind feedback ! It certainly encourages us to do better. It definitely will motivate our team to do better.
The app works great. I had some issues installing it on Cyber Monday when we ran out of products and needed it to work fast. I had an issue installing it and sent in a help request. They responded in 15 minutes! They got it working and then optimized the loading time over the next 24 hours to provide a better experience for my customers. Great product, better service!
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
I needed assistance during the initial install and the support team was able to fix the issue with in an hour after 2am in the morning my time!
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again, anytime!
Extremely quick customer service team, helped resolved my issue within 1 hour of first reaching out. Highlighy recommend
Thank you for the kind words as well as choosing us!:)
Very easy to use and very intuitive. Really quick to answer any queries and provide great support 24/7.
Thank you for the kind words as well as choosing us!
Super helpful staff, great app thank you. Very useful for the store when we need to run pre orders for products.
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
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