All reviews

Rating Breakdown

  • 5
    86% (2,477 ratings)
  • 4
    2% (62 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (24 ratings)

Reviews with Text

  • 95% (2,439)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2025

Pearl was by far the best online customer service rep I've ever worked with. Not only did she help with questions, she also provided suggestions and feedback. WOW WOW WOW! Absolutely amazing. Customer service should be modeled after her cause it is truly top notch. I am extremely happy and never thought I could experience this level of professionalism and timely responses and care. Pearl is amazing and I can't say it enough

Store

ENDURE

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

absolutely fantastic app - support is so helpful, i just spoke to dela who helped me out with my black Friday prep and they answer so so quickly! so far Wishlist, pre order, and back in stock have been totally seamless! highly recommend. love that the tech support are so friendly dela actually made me giggle after a stressful day so love that <3

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Super Simple Install, Got my First Preorder up and Running in 10-15 min. Got Live help withing seconds, SUPER HELPFUL

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Mason was very helpful. I got the answers I needed in a most friendly way and with the spped of light!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great customer help from Dela. Very helpfull and made it very quick and easy.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

speedy help from pearl <3

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Very easy to install, and Grace was exceptionally proactive and attentive, helping me customise the app for my website. Incredibly impressive as I am currently on the free version.

Using app

40 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

I got refunded immediately by Dela, she was a great help and very professional. She should get a raise just for helping me out, seriously.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Very good service. Was super quick in response, offered lots of help and was easy and simple. A great app to add to my website!

Store

Jowella

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I am really enjoying this app. It was easy to install and use, and I had Pearl communicate with me almost immediately after install. She helped me troubleshoot a problem and then readjusted some buttons for me so that my product page looked professional and clean. I am excited to use this app moving forward.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Great customer support from Pearl, saved me so much time! Super star!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Exceptionally fast and friendly customer support 24/7

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2025

2% pre-order fee???? once you download app you see that in the cost break down.

Using app

2 minutes

Total reviews

4

Average rating

3.8

Developer Reply

Hi there, we’re truly sorry for the confusion about the pre-order fee. We completely understand how that could be frustrating. We always strive to offer fair pricing and service that’s worth it, and we’re constantly working to improve our pricing systems to make things clearer for everyone. Based on feedback like yours, we’ve now added the transaction fee details directly in the app’s listing plan section for full transparency. We really appreciate your feedback and hope we can have you back again as one of our valued customers.

5 / 5 Share

Nov. 6, 2025

Resolved all my problems quickly. THanks a lot!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2025

Bait and switch! We deployed at $69.90 per month, and they now want $500 a month for a basic out of stock notification solution! avoid!

Using app

11 months

Total reviews

32

Average rating

4.9

Developer Reply

Dear Accurascale, we sincerely apologize for your experience and any confusion caused regarding the recent plan changes. As mentioned in the email we sent you about the retirement of your old Premium plan, “We wanted to share an important update — your Premium plan will be retired on November 30.” In that same message, we offered two options: Upgrade to a higher plan with a 65% discount for 12 months, unlocking more features and higher usage limits if upgraded before the end of October. Stay on an equivalent plan (the new Rocket plan) with a 12.54% early-bird discount for a year if switched before October ended. The Rocket plan — which replaces your previous Premium plan — is $99.90/month, and with the early-bird discount, it would have been approximately $87/month. The $500/month plan you mentioned refers to a different, higher-tier plan (Notify Me Plus), and we understand how this might have caused some misunderstanding. We truly hope this clarification helps and would love the opportunity to have you with us again. Thank you for your feedback — it helps us communicate better and continue improving.

5 / 5 Share

Nov. 6, 2025

I would like to acknowledge Pearl for her outstanding customer service. She was professional, patient, and efficient throughout the entire process. She clearly explained the solution and ensured that the issue was resolved smoothly. Thank you for your excellent support, Pearl.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Great little notification app!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great feedback! We’re glad you’re enjoying the app and that it’s working well for your notifications!

5 / 5 Share

Nov. 5, 2025

Nilou was very helpful, she understood and gave us good suggestions to fix the issues, and the app is very good!

Using app

1 day

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Nilou was able to help and that you’re enjoying the app. Your feedback means a lot to us!