WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,024
chart
#1,949
All reviews
Review RSS Feed
Sept. 11, 2020
I had an issue and Vlad fixed it quickly and was really helpful and nice! He also made some small changes to help our account more compatible with our theme, which was very helpful
Hello friends at Sheila Craft Thank you for leaving us this awesome review! We will be sure to let Vlad know that his assistance was greatly appreciated! Happy selling! :-) Melissa & The Pre-order Now Support Team
Sept. 11, 2020
Seems like the best app on the market for pre-orders. Not the cheapest, but the functionality (who else has e-mail options?) and their customer service is definitely worth the extra cost.
Hello friends at MUNTHE.COM Thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-) Melissa & The Pre-order Now Support Team
Sept. 10, 2020
As soon as I installed the app, the main menu on the homepage wasn't responding and functioning anymore.
Hello! I am terribly sorry to hear about this. That is NOT AT ALL normal for our app. We can help you right away and fix that RIGHT NOW if you will allow us to? We are 100% here to help, day and night... Thanks, Sean & The Pre Order Now Team
Sept. 3, 2020
This app has allowed us to receive hundreds of additional orders through pre-ordering and helped us greatly.
Hello friends at Catnets Many thanks for leaving this awesome 5-star review, it is greatly appreciated! :-) Melissa & The Pre-order Now Support Team
Sept. 3, 2020
I used this pre-order app and it was very user friendly! I was very nervous but the easy steps to follow were so helpful.
Hello friends at FIERCEREFLEX Thank you for leaving this great review for us we sincerely appreciate it! Happy selling! :-) Melissa & The Pre-order Now Support Team
Sept. 1, 2020
I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!
Hello friends at OPN HEART, by Jason Naylor Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team
Feb. 22, 2021
We are a paid customer. This app has really helped us with presales. Was able to provide the service we need. Thank you!
Sept. 1, 2020
App very esay to set up, fits my needs perfectly, very great customer service, an issue solved immediately.
Hello friends from KYYO! Thank you for leaving this awesome 5-star review :-) We really appreciate your support! :-) -Melissa & the Pre-Order Now Support Team
Sept. 1, 2020
Très chouette application pour les précommandes. Je trouve le prix un peu excessif, mais bon, n'étant pas programmateur, je ne sais pas le temps qu'il a fallu pour créer cette app. Par contre, les aides sont au taquet et ils sont efficaces. Si vous avez régulièrement des précommandes, prenez l'option 3.
Bonjour les amis de Nature For Kids! À votre santé! Merci de nous avoir donné une critique positive. J'espère que votre boutique fonctionne bien en ligne! :) - Melissa et l'équipe de support de vente incitative In Cart
Aug. 30, 2020
Another stellar app that is extremely well supported by this developer. If you need preorder buttons, give this app a shot.
Hello friends from X1 Safety! Thank you for leaving this stellar 5-star review :-) We appreciate your support! Happy selling! -Melissa & the Pre-Order Now Support Team
Aug. 30, 2020
Easy to use and great customer support. I put this up because of all the backorders I have to manage, and it allows pre-orders.
Hello friends from Really Good Ebikes! Thank you so much for leaving this 5-star review here! We sincerely appreciate your support! We wish your store much success online! :-) -Melissa & the Pre-Order Now Support Team
Aug. 28, 2020
I used this to do a pre order on custom masks. I only didn't like the banner options... only the green circle worked.. the banner and box didn't work on my product... everything else was easy
Hello friends at Pro League Sports Collectibles Inc. We really appreciate you taking the time out to leave us this awesome review! Thank you for letting us know how we can serve you better, it is truly helpful! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team
Aug. 27, 2020
support has been great thanks Robert for your help getting the app to appear how we want. the layout is great
Hello friends from HB Horsewear! Major thanks for leaving this fantastic review here for us! We will let Robert know that his help was greatly appreciated! :-) -Melissa & the Preorder Now Support Team
Aug. 27, 2020
Easy to install and incorporate into our storefront, reasonable pricing. I love the pre-order discount feature, which can be applied through item tags, allowing me to run custom pre-order campaigns for different collections. We had a small hiccup causing some of the prices to appear incorrectly, but the customer service team jumped on it and figured out a fix in just a couple of days.
Using app
9 days
Total reviews
1
Average rating
5.0
Hello friends from Timeless Tartans ! We appreciate this FANTASTIC review! We are glad our customer support was able to correct that! Don't hesitate to reach out to us if you have further queries! -Melissa & the Preorder Now Support Team
Aug. 25, 2020
Best preorder app out there. This is the only one I found with settings for a mixed cart message (preorder + in stock) which is nice as we do not ship all until the preorder arrives. This is one of the most needed features for a preorder app and they have it! I had a small issue with my layout and the support had me up and fixed in about an hour during the normal 9-5 business hours. Definitely worth the money if you do any preorders. 10/10
Howdy! Sean here, the Customer Success Manager for Pre Order Now. Thanks for the review and for reaching out. I'm so sorry that the app didn't work "out of the box" perfectly for the Debut theme. It normally does, yours might have some coding that was tweaked by another app or another developer, and sometimes that coding can conflict with the way that our app performs those functions. I know it really sucks that the button is just missing on some products - we don't want that at all and I understand your frustration. Looks like our support guru, Amir (in the Philippines - he's our very best!), is helping you get this fixed up right away as I speak... and if he can't get it right, our dev guy will tackle it when he is back in here in the next 6-12 hours... I am working with both of them to make double-sure we put your ticket issue as the highest priority today. Hope to have this fixed and working properly right away for you! If we can get it resolved asap, perhaps you'll reconsider this review? Anything less than 5 stars is not what we are aiming for, and definitely hurts our ranking on the app store. Thanks ahead of time... we are on it though! Bear with us, Sean H & The Pre Order Now Support Team
April 28, 2021
Great app. Very easy to navigate and lots of good feature like adding badge and custimisations. Fantastic support too. Would recommend!
Hello friends from Kub! Very nice of you to take the time out to leave us this great review! We really appreciate it! :-) Don't hesitate to reach out to us with any more queries you may have! -Melissa & the Preorder Now Support Team
Aug. 23, 2020
I have received 2 preorders so far. Works as it should. I have not added a badge on product yet but the app works.
Hello friends from El Potrero Western Wear! Many thanks to you for taking the time out to leave us this awesome review! We really appreciate it! :-) -Melissa & the Preorder Now Support Team
Aug. 23, 2020
I really like this app, it can help our customers understand the delivery day of different products when they place order.
Hello friends from AnnaShopaholic! Thanks a million for leaving this awesome review here! We're glad our app has been beneficial to you so far :-) Don't hesitate to reach out with any more questions you may have! -Melissa & The Pre-order Now Support Team
Aug. 22, 2020
This app made a lot of mistake, customers were getting the wrong sizes in their cart. This was a nightmare ot fix.
Hello! This is Sean, the Operations Guru with Pre Order Now. Thanks for this review and for letting us know... Im SO SORRY that your customers were getting wrong sizes in their cart - that's terrible! Please understand that when an app like ours is malfunctioning, it is 90% of the time because some kind of code on your unique theme is conflicting with how our app works. We CAN FIX that. We do need collaborator access to your store to fix it though, because we need to dig deeper into the code on your store's theme to fix whatever is causing the issue. Can you approve our collaborator request? That's the only way we can fix this. Thanks - we REALLY want to get this right for you, ASAP. Here to help... Sean H & The Pre Order Now Support Team
Sept. 16, 2024
We were losing sales by not being able to keep our inventory available for all of our variants, but having the ability to capture sales and put them aside on backorder for fulfillment at a later date means that we're not losing out as we continue to keep up with demand (a good problem to have). Ideally, we'll never have backorders but it's nice to have it as a fallback option if it comes to it. Customers are aware of the item on backorder so there is little to no need to reach out to them with emails of unfortunate news.
Hello friends at GunSkins! Very nice of you to take the time out to leave us this FANTASTIC review! We are happy the app is working so well for you! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team