Upcharge Fees & Product Addons

Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that the app is working just as you need, and it means a lot to know that Angie and Evgeniya’s support made such a positive difference. Our team takes pride in providing not only a reliable app, but also responsive and caring support - so it’s very rewarding to hear this recognized. We truly appreciate your recommendation and are so glad to have you with us! 🙌

Hi, We’re really sorry to see your experience ended up in a 1-star review. What makes us especially sad is that you didn’t reach out to us. Our team is always just one message away in the in-app chat and ready to help. We checked the logs and saw that the fee you created wasn’t activated, which explains why it didn’t show up. If you’d like to give the app another try, we’d be glad to personally guide you through the setup and make sure everything works smoothly for your store. We’d truly appreciate the chance to support you and show you the real value of the app 💙 — Vitali & the Mageworx Team

Thank you so much for your kind words! 💙 We’re thrilled to hear you find the app fast and intuitive, and that our support team has been able to make things smooth and stress-free for you. Your recommendation means a lot to us!

Thank you so much for taking the time to share this wonderful feedback! 🌟 We’re delighted to hear the app has been a real help with handling US tariff fees and that our team could step in to get everything set up smoothly for you. Your kind words about our support (even on a Sunday!) mean a lot to us - we always want to make sure you feel supported whenever you need assistance. We truly appreciate your recommendation and look forward to continuing to help your store succeed!

Thank you so much for your kind words and for the 5-star review! 🌟 We’re happy to hear the app is working well for you and that our support team could help when needed. Your feedback truly motivates us to keep improving!

Thank you so much for the 5-star review! 🌟 We’re glad to hear the app is helping you manage the new US tariffs and that setup was smooth. It’s great to know our support team could assist you in getting everything working correctly. We truly appreciate your feedback!

Thank you so much for your kind words and 5-star review! 🌟 We’re thrilled to hear you had a great experience with our support team. Your feedback means a lot to us and motivates us to keep improving. If you ever need assistance again, we’ll be more than happy to help.

Thank you for sharing your feedback. While our app doesn’t currently support conditions based specifically on the “Country of origin” attribute, this feature isn’t listed as part of the app’s functionality on our Shopify App Store page. That said, we always try to help merchants find a workaround when a specific condition isn’t available. In this case, you can use product tags - for example, tagging products by their manufacturing country and then creating corresponding fees for those tags. We’d be happy to guide you through this setup so you can achieve the result you’re looking for. Please feel free to reach out to our support team anytime.

We’re sorry to hear about your experience. We couldn’t find any support requests from your store regarding this issue. Our support is always happy to help troubleshoot and resolve problems quickly. If you’d like to give the app another try, please contact us directly at [email protected] or through the in-app support form, and we’ll be glad to assist you right away.

Thank you so much for your kind words and 5-star review! 🌟 We’re happy to hear that our support team could assist you quickly and make sure everything was set up correctly. It’s always our goal to ensure you feel confident using the app. We truly appreciate your feedback and your trust in us! 🙌

Thank you for the 5-star feedback! 🌟 We’re happy to hear the app is helping you navigate the new US tariffs and that our support team has been proactive and responsive. We truly appreciate your trust and support!

Thank you so much for the glowing review! We’re thrilled to hear that Maggie was able to assist you so efficiently and make such a positive impact on your experience. We’ll be sure to pass along your kind words — Maggie definitely deserves the recognition! We’re so glad to know that you love the app and the support we provide. If you ever need anything else, don’t hesitate to reach out. Your satisfaction means the world to us! Thanks again for taking the time to share your feedback! A+++ is music to our ears!

Thank you so much for the wonderful review! We're glad to hear the app is meeting your needs and that the installation and support experience were smooth. It's great to know it's helping you handle complex setups like tariffs and add-ons — that's exactly what we aim for! We're always here if you need anything. 😊

Thank you so much for the kind words! We're thrilled to hear you're enjoying the app and that Maggie and the team have been helpful. We truly appreciate your support and are always here if you need anything! 😊

Thank you so much for the amazing feedback! We're thrilled to hear you’re happy with our support team — we’re always here if you need anything! 😊

Thank you so much for your kind words! We're thrilled to hear that the app has been such a valuable solution for your business, especially with the added complexity of new tariffs. It’s great to know that our support team was able to help you get everything set up just right. We truly appreciate your feedback and your trust in us - please don’t hesitate to reach out if you ever need anything in the future!

Thank you so much for the great review! We’re glad to hear the setup was smooth and that the app worked perfectly for your import tariffs — and even better that you didn’t need any support! We appreciate your trust and hope it continues to serve you well over time. Don’t hesitate to reach out if you ever need anything!