All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2024

Very efficient service, the team were very helpful, and resolved my request instantly. thank you much!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Without a doubt the best app i have ever downloaded. Super user friendly, easy to set up all the option sets and customization. They have 24/7 staff !! LITERALLY 24/7 and they are all great. Very easy to communicate with and very kind and helpful. I recommend this app and very reasonable !!! Also shout out to Rosie super sweet and awesome customer service.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

always quick response throughout the web chat if you have any problems! Rosie is very helpful

Using app

About 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 3, 2024

Stopped working with newest Shopify update - no resolution In over a week.

Using app

8 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Feb. 2, 2024

This app provides such amazing support when any roadblocks are hit or any further customization is needed. Specifically, Helen has been amazing and very responsive and helpful in order to reach out website goals!!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Easy to use, valuable extensions to our store products

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great app for product customization. Easy to use on the back end. I encountered some minor issues but support is quick and helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Rosie Was a Great. Quick response and solution. Globo works as you would hope and product pages look great.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great app, with a lot of flexibility - its helped us implement personalisation on our products. We did have a few teething issues with how the product options viewed in the basket but the team were super helpful and in no time worked up a solution for us. Great customer service!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

We have recently added this app to our platform and had some integration issues due to very specific custom needs for our site. The support team lead by Helen and David were very supportive and have resolved the issues promptly. Looking forward to their continued support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great app does what I want it to do and the support team is great too

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I tried Globo so i could add more product variations. I struggled a bit setting up so i reached out to Globo. They where very nice and patient and quickly i got the hang of it. They also did a great job customizing the app to my needs. Very happy with Globo and their service!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Resolvieron mi problema de forma rapida y sencilla.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Amazing. They were so so helpful. I am so glad that they were able to solve my problem.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

I stumbled upon this app because our previous one stopped working. So far has been great and some small issues and Rosie was very quick to rectify these. Thank you Rosie for your exceptional customer service.

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

I came across this app a while ago when I was looking for either a free or inexpensive way to add customization boxes to my website. Globo is the perfect addition for me! I recently had switched my theme and didn't realize that globo didn't cross over to the new theme. I reached out for some help, and within an hour or so, they got me all taken care of! Customer Service is on point with this company!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great experience with the app. Excellent support

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I had some minor issues causing the app to not work properly. I reached out to Globo Software team, and Helen was fast to respond and assisted me in getting my issue resolved within the day. Thank you!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

I have used Globo Options on three of our store fronts and it fulfils our needs for customised options. The customer service is the best. They're very responsive and helpful. Definitely would recommend checking this app out!

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

If you have more product variants than Shopify will allow, then you need an app like Globo Product Options.

Using app

2 months

Total reviews

3

Average rating

5.0