All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2023

Did not work for me when I tried, sent a help email and got the app working in less than 5 minutes. Best customer service i have ever received. App is now working flawless and is so easy to use. Thank you so much.

Store

Hemsley

Using app

About 1 hour

Total reviews

1

Average rating

5.0

2 / 5 Share

March 26, 2023

Required name field is not working since January... Even if you set the field as mandatory, the customer can enter the checkout without filling in the personalized names...

Using app

5 months

Total reviews

3

Average rating

2.7

5 / 5 Share

March 24, 2023

I had an issue with the app and globo gixed it so quickly and professionlly. Now this app gives my products such a fun function that i know my costomers Will love! Thank you so much!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

By far and away the best value option app available on the Shopify store, and I have looked around quite a lot. User friendly, nice layout, not clunky. The conditional logic isn't perfect if you want to get crazy complex but can do just about 95% of what you'd need. The fact that you get all the features you do at the price you do is invaluable. Globo is awesome. Just please don't raise prices on us I enjoy using this app so much!!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

L’app permette di personalizzare la scheda prodotto in maniera intuitiva ed efficiente. Il team di Globo è pronto a rispondere a qualsiasi necessità. Quando ho chiesto il loro supporto per adattare l’app al mio tema sono stati rapidi nel rispondere, molto gentili ed hanno individuato e risolto immediatamente il mio problema!

Store

Frido

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

Great customer service. At first I didn’t like the app but I realized I was using it wrong.. watched some videos and contacted support. I love it!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

We are using this product for the last few weeks. Fantastic product and super fast support. We are very happy with the product.

Store

AEVUM

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2023

Customer service has been helpful and patient with my requests. Simple and Easy app to use, would recommend. A++

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

Great and fast help with small customizations in the template. Always there for me:) Very nice contact. thank U guys!

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

July 16, 2024

I continue to enjoy using this app - it is really easy to use and the customer support is great. Helen helped me very quickly to resolve a small issue I was having that I couldn't figure out. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2023

It does what it sets out to do and their customer service is sublime! I was looking or an app that would allow me to add an optional supplement for an extra price to my items that this is it!

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 21, 2023

¡Quiero compartir mi experiencia extremadamente positiva con el servicio de atención al cliente de Globo Product Options! Recientemente tuve un problema al personalizar un artículo en línea y decidí contactar al equipo de atención al cliente de Globo Product Options para recibir ayuda. Desde el primer momento, el agente que me atendió fue amable, servicial y muy profesional. El agente me explicó detalladamente cómo solucionar el problema y me proporcionó varias opciones para personalizar mi artículo de la manera que yo quería. Además, me dio consejos útiles sobre cómo usar la plataforma de Globo Product Options de manera más efectiva en el futuro. A lo largo de toda la conversación, el agente se mantuvo paciente y dispuesto a ayudar, lo que me hizo sentir valorado y apoyado. Fue una experiencia muy positiva y me alegró haber elegido Globo Product Options para personalizar mi compra en línea. En resumen, recomiendo altamente el servicio de atención al cliente de Globo Product Options. Su equipo es altamente capacitado y amable, y están dispuestos a ayudar en todo momento. Si estás buscando una plataforma de personalización en línea con un servicio excepcional, ¡no dudes en probar Globo Product Options!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2023

Jusque là très bien ! Une amélioration pourrait être faite, en créant nos variantes avant, et en ayant un drag un drop pour créer les différents menus.

Store

Bliche

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

The Globo team has been extremely helpful, I had many questions and they answered all of them and assisted me with everything until I achieved my ultimate goal. I am looking forward to using this app and seeing how it works out! Thank you again!

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2023

Aside from having a user-friendly app interface, Helen, a dedicated Globo support staff, took literally MINUTES to complete my customization requests. Everything cost me 0 dollars. Probably the BEST Shopify app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

Great experience using the app thus far! Exactly what I was looking for. Also, the Globo team has been super helpful in assisting me with making the proper edits and adjustments to fit my site! Really appreciate them.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 18, 2023

I have tried so many apps for the product option including some paid APP. After test I can say this one is the best in the app marketplace and is free. The custermer service is great as well and quick response for removing the watermart "Powered by..." It is amazing. This app allows us to offer customizable product options to their customers, such as text, image, and file uploads, it's ease of use, flexibility, and responsive customer support. Thank you once again Globo Software Solution Team.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

WOw, This app is incrediplly excellent. has every thing you may need in product options. Stronglly recommend it for any online store. and it is totally free!! Talking about support, this app has the best customer support. immediate respons, very helpful, decent and friendly experts. I needed some app customizations for my website. and I got them done in few minutes. ***** stars with no doubts!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Amazing user interface. The only app to create variants that matches the look of my store and doesn't mess with the UI/UX

Using app

About 1 year

Total reviews

6

Average rating

5.0

3 / 5 Share

March 17, 2023

The features work well, but in my cart, the add-ons are displayed in multiple products instead of under the main product like in their demo. I contacted their support about it, and I received the most vague answer and no explanation to why it does that.

Using app

1 day

Total reviews

2

Average rating

4.0