All reviews

Rating Breakdown

  • 5
    93% (3,810 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,718)
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5 / 5 Share

March 4, 2024

Amazing support very helpful

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

UPDATE 2: I had another problem today, which I wasn't sure whether it was Shopify or Globo Product Options that could solve it. I emailed Globo as I've had great customer service from them before (see below). Steven very quickly answered my email, and promised to have a look and see what he could do. I didn't expect a reply for a day or two, as I know it was late their end. To my surprise within half an hour Steven had replied, and had sorted the problem out! I can't express how amazing their customer service is, it really is the best I've ever experienced. The apps are also first class, and I'm now trying out some of their other offerings. Many thanks Steven and all at Globo - you've made my day! UPDATE: I had a problem (June 2025) whereby I was not receiving the personalisation information from some customers. I emailed Globo, they had a look at my store, and they realised I had an add to cart button on some products that enabled customers to just add, rather than them have to fill in the details - my fault entirely - Globo fixed this problem for me very quickly, and went out of their way to help, problem is solved, and I am very happy, can't recommend Globo Product Options enough. I run a personalised gift store on shopify, and therefore needed a good, reliable app to be able to let my customers add names, choose colours, etc. I chose Globo, and have never looked back. It does absolutely everything I need, is extremely easy and flexible (as I do change things a lot!) and looks good. And it's also very cost effective. I recently changed my theme, which although I love it, I could not get to grips with how to have my personalised options, so thought I would carry on with Globo. This was fine, but for some reason (my fault), the personalised boxes were right at the top of every product page, and no matter what I did, they stayed there. I wanted the boxes under the buy it now section. I emailed Globo, just asking if there was anything I could do to help. I had an answer very quickly, asking for authorisation to be able to look in my store and see what the problem was (there are special ways for reputable app companies to look without seeing any of our personal information, financials, etc). Of course I agreed to this. This morning I wake to an email from Globo with a screenshot saying "is this acceptable to you" - and there were my boxes, under the Buy it Now section, just as I had asked! I came and checked on my PC, and yes, it's all done and perfect! Globo's customer services are amazing, and go beyond and above. I highly recommend Globo for anyone needing options to personalise goods etc. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

Special thanks to Roise! The staff is very helpful and friendly. Also, they can help you immediately!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Una aplicación realmente versatil para adicionar opciones al producto sumando su correspondiente precio. Pero lo más de lo más, es el servicio, realmente no necesitas ser un espacialista, te ofrecen una atencion personalizada que te ayuda a crear las opciones que necesitas. A truly versatile application for adding options by increasing their corresponding prices to the product. But the best part of it all is the service; you really don't need to be an expert. They offer a really good and peersonal attention that helps you create the options you need

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

This is a really great app I recommend it to everyone. the customer service is really great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Absolutely incredible! The products I offer are very customized, and I needed to not only track inventory crossed multiple listings, but add a different costs for several different products but I ran into an issue. I reached out to support on a Sunday and did not even expect a reply. Helen was absolutely amazing and replied within a couple hours and solved my issue easily and quickly and she knew exactly what was needed. This app has solved an issue that I have had with my engraving business for months and I can't wait to finish updating my listings. Thank you so much Helen! if I could give a million stars I would!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2024

This app is exactly what I needed to add personalization to my products. I had some trouble getting it to work but I sent a help request and they contacted me right away to get it working correctly. Very pleased with this Globo and their customer service!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Very friendly staff. Devs found a solution for my needs very quickly. I like all the customization options this app has.

Store

HORDEN

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

An amazing app with tons of customization. Very easy and intuitive to use. Incredibly fast and friendly customer support. Added a custom feature for us in less than 24 hours. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

Great support! App works great also.

Using app

11 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 1, 2024

I am using this App for some time now for taking personalization requests, and it works great. Whats best though is the customer service and the swiftness with which issues are resolved or customized to suit the store. All in all, a great App.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Thanks to Helen! Responsive and attentive customer service, thank you very much.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

very good job, helped me with everything I needed

Using app

8 months

Total reviews

4

Average rating

5.0

3 / 5 Share

Feb. 28, 2024

They have added automated options to their pro plan. However, in order to add options and automation with tags, you need to upgrade to the max plan. This may be too expensive for just a few small features.

Using app

3 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 28, 2024

Super App has everything you need and the support in case of questions is super fast. Full recommendation!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

App is easy to use, works well. Very fast and efficient support from the team. Highly recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

The app wasn't working properly, but I asked them via chat and they fixed it right away. The best!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

The app is user-friendly and simple to use. Great customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

This app does exactly what we needed. The support team is excellent and not only helped modify the visual aspect of the menu to match our theme, but even customize the function itself to fit what we needed. Helen helped us a ton!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Works great so far. Thank you Helen for the lightning fast support - the app visually integrates very well with the theme now.

Using app

About 1 month

Total reviews

1

Average rating

5.0