All reviews

Rating Breakdown

  • 5
    93% (3,810 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,718)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2024

Amazing. They were so so helpful. I am so glad that they were able to solve my problem.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

I stumbled upon this app because our previous one stopped working. So far has been great and some small issues and Rosie was very quick to rectify these. Thank you Rosie for your exceptional customer service.

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

I came across this app a while ago when I was looking for either a free or inexpensive way to add customization boxes to my website. Globo is the perfect addition for me! I recently had switched my theme and didn't realize that globo didn't cross over to the new theme. I reached out for some help, and within an hour or so, they got me all taken care of! Customer Service is on point with this company!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great experience with the app. Excellent support

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I had some minor issues causing the app to not work properly. I reached out to Globo Software team, and Helen was fast to respond and assisted me in getting my issue resolved within the day. Thank you!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

I have used Globo Options on three of our store fronts and it fulfils our needs for customised options. The customer service is the best. They're very responsive and helpful. Definitely would recommend checking this app out!

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

If you have more product variants than Shopify will allow, then you need an app like Globo Product Options.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Great service. Great communication. Rapid response. We had trouble turning on the application after updating our theme. We contacted them and within only half an hour. Problem fixed. They even told us how to fix the problem.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

I still new user for the app but let me talk about the technical and Customer support. The experience I had was so much good. The technical support team are so professional and helpful. I sent an email asking for support and they amazed me with the fast response. Also one of their developers worked on my shop to solve the issue. So professional answering my questions one by one. The way they demonstrate the solutions is very professional and clear. The team works as humans support, not robots just sending you links with instructions and you need to do it by yourself or most of the time you don’t find your answer as happening with any other application . Not at all. With that application when I sent my issue, they were so patient and right away transferred my question to one of their developers who worked on it and solved it as I asked. Talking about the app itself, It’s easy to use « with their support «  and easy and clear for your customers also to use it to customize their preferred product. Until now , I really recommend this app. Feeling that I am part of team supporting me, makes me feeling confident to use the app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Excellent service!! Rosie is the BEST! This app does more than three together! Just need a little CSS here an there and BOOM! So very nice. These guys are great

Store

SHOP360

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Applicazione molto semplice ed intuitiva, per il nostro store è essensiale visto che abbiamo prodotti personalizzati con price addons. Il team specialmente Helen è stato fenomenale nel risolvere tutti i problemi riscontrati.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Fantastic app and astonishing customer support

Using app

5 months

Total reviews

8

Average rating

2.6

5 / 5 Share

Jan. 17, 2024

great help

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Great app, very seamless and great support. I had some problems, but Helen helped me right away. Very recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I would like to express my gratitude for the outstanding support and customization provided by your team, particularly Christine and Rosie. Throughout the process, they demonstrated exceptional responsiveness and dedication to resolving the issues I encountered with the Globo Product app on my Shopify store. Despite the challenges, the team consistently communicated updates and assured me that my concerns were being addressed. Their professionalism and commitment to customer satisfaction are truly commendable. Notably, the app's functionality and the customization made by your Dev team have greatly enhanced the user experience on my store. The prompt and efficient resolution of my requests reflects positively on your team's capabilities. I am especially pleased with the promptness and efficiency in customizing the placement of option sections. The attention to detail and willingness to accommodate my specific needs are aspects that set Globo Product apart. Overall, I am highly satisfied with the level of service and the app's performance. I appreciate the effort put in by the Globo Product team and would like to extend my thanks for a job well done.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

We have used this app on our website and we are very happy with the results. Fast responses from their support team.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

I contacted Globo to modify the appearance of the widget in my store. Helen resolved the issue very quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I recently sought out a user-friendly app to streamline product options for our highly personalised products. Previous apps had left much to be desired in terms of user-friendliness and support. Enter Globo, and it was a game-changer right from the start. The platform is intuitive, well-organised, and easily searchable. Installing it into our theme was a breeze, thanks to the excellent support I received from Helen. The developers at Globo worked swiftly to ensure everything was seamlessly integrated. So far, we've encountered no issues, but the confidence I have in Globo's prompt resolution of any potential concerns is reassuring. Highly recommended for its simplicity, aesthetics, and outstanding customer support.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Super easy interface, I would recommend the mid tier option unless you do need the image drop down. I do wish they have an active product customizer but for everything else they have been solid

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

The app delivers precisely what it promises, fulfilling my exact requirements. Although there were some minor initial challenges, the support team promptly addressed them. I would like to express my gratitude to Helen, who provided valuable assistance.

Using app

12 months

Total reviews

1

Average rating

5.0