All reviews

Rating Breakdown

  • 5
    93% (3,810 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,718)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2023

Helen helped me a lot, one of the functions was not available in the standard version of the plugin. They implemented the new function in less than one day. I recommend this plugin.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Before my big launch, i was really scared about how to make sure that my customers can have an easy experience while choosing the customizations, that's when Shopify recommended Globo! I am super happy with their incredible customer service who helped me through the process and their super quick responses. Highly recommend the app.

Using app

28 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 18, 2023

I never could get the app to install. It would get to step 2 of 4 and then just freeze. Uninstalled and tried again and same thing.

Using app

12 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

Oct. 17, 2023

Amazing customer service 10/10! Little Helen is quick to respond to any issues and quick to fix anything!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Cette application est idéale lorsque l'on souhaite vendre des produits personnalisés, elle est intuitive et facile d'utilisation. Aussi, le service client est vraiment au TOP ! Si vous avez besoin d'eux, ils répondent très rapidement et règlent vos problèmes sans souci, et même plus encore. Je les ai contacté pour un problème d'affichage sur mon site, ils ont même pris l'initiative de modifier les ongles de l'application afin qu'ils soient plus harmonieux avec mon thème. PS : petite mention spéciale à Hélène qui est d'une grande gentillesse et qui sa réactivité !

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

I asked for support, and Helen was nice and quick in resolving our issues. Recommend

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Works well and the customer service was very helpful, kind, and responsive. Our concern got resolved immediately!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Great Service Customer service very helpful. great app

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

很方便的应用,客服响应挺迅速的。操作也比较简单,易上手。赞!(p.s.: Rosie 给我很好的服务体验,给她点赞!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Excelent service!!! In minutes my concern was explained and she help me to do it! Was very attentive Thank you so much Rosie

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Ze helpen je heel goed!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Highly recommended and must be downloaded if you have product with variants. Also, Helen was an excellent help to guide me with the App!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

INCROYABLE SERVICE CLIENTS !!!!!!!! JE RECOMMANDE LES YEUX FERMES !!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Enthusiastic support, easy-to-use app

Using app

6 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 4, 2023

Rosie was great and very helpful!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

So far this has been a great variant app. I have a complex product and when I got stuck, Rosie helped me fix the issues nearly instantly! Thank you Globo!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Fundamental application for those who want to offer the possibility of personalizing their products. Simple to manage and implement. Great customer service staff, always available to solve our needs

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great solution for my personalization text box and customer service very quickly helped me customize it

Using app

4 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 2, 2023

This is a very helpful and easy to use app. Also, for my problem, the customer service responded sooooo quick and nicely. I was able to solve my problem very fast. The custer service operater was Rosie. Thank you so much, Rosie. I appreciate very much. 英語のアプリですが、日本語化にして、使うことができます。わからないことは、ヘルプデスクにお尋ねしたところ、すぐに、ご対応いただきました。また、とても親切で、回答もわかりやすく、私の問題もすぐに解決となりました。私の担当してくださった方は、Rosieさんでした。今後とも使いたいと思います。

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Great customer service!

Using app

30 minutes

Total reviews

1

Average rating

5.0