Globo Product Options, Variant
Product personalizer, customize products w/ variant options
Rating
4.9
feedback
3,968
chart
#71
All reviews
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Nov. 13, 2025
The add-priced items were being removed from my shopping cart, which confused me for a long time. Helen helped me remove them.My problem had taken a long time and Helen had tried many times. I am very grateful for this.
Nov. 13, 2025
Rosie was incredibly helpful throughout the entire process. She guided me step-by-step with the GlobalProtect configuration and made everything easy to understand. Her support was fantastic — she is skilled, patient, and genuinely kind. I truly appreciate her dedication and the positive experience she provided. Highly recommended!
Nov. 13, 2025
Extremely Disappointed — App Not Working & Poor Support Response I’ve been using this app for a long time and initially trusted it because of the positive reviews. Unfortunately, it’s no longer performing as expected and has created a lot of confusion for our customers. The main issue is with the feature that should allow customers to buy an additional product (in our case, a rubber sole along with our Kolhapuri footwear). Customers think they’ve added the rubber sole to their cart, but it doesn’t appear in the final order — leading to a messy and frustrating experience for both our team and our customers. When we reached out to support, they simply raised their hands and refused to take responsibility. Instead of offering a proper solution or follow-up, the issue was brushed aside. We were genuinely hopeful that this app would enhance our store’s functionality, but it’s turned out to be unreliable and disappointing. I hope the developers take this feedback seriously and fix both the technical issues and their customer support approach.
Nov. 12, 2025
A really supportive team! It was late but the team still stayed online to assist me. I've used globo product options app in my previous company too as I find it easy to use. They take feedback well and have noted new features to put in place. Thanks, Team!
Nov. 12, 2025
Amazing app! The recommended product layout is customizable, and when I needed some personalized support, the customer service responded quickly and accurately. Really appreciate it!
Nov. 12, 2025
app is good the team is better especially rosie from the team she is always to the point and gets work done if you have any problem
Nov. 11, 2025
Rosie was an incredible help! She was able to show me exactly what needed to be updated. It made everything flow smoother and added value to my customers!
Nov. 11, 2025
Vraiment top, le service support est vraiment réactif malgré la distance et donc les différents fuseaux horaires, je recommande !
Nov. 10, 2025
Really fast service! Rosie helped me out immediately. Thankful for their amazing customer service
Nov. 10, 2025
exceptional service. Super fast response and plain language from a real person NO BOTS!
Nov. 10, 2025
Incredible Support! Solved a Complex Bug in Minutes after I Failed for Days. "I had a complicated technical issue regarding my product bundles where the selections (options) were not being saved during checkout from the cart drawer. I spent days trying to fix it myself with custom code and theme tweaks, but nothing worked. I finally reached out to the Globo Product Options support team, and they were absolutely brilliant. They diagnosed the obscure theme conflict immediately, fixed the code via collaborator access, and solved the entire problem in a matter of minutes! The speed, technical knowledge, and efficiency of their support team are unmatched. Highly recommend this app purely for the peace of mind knowing the support is this excellent."