All reviews

Rating Breakdown

  • 5
    94% (2,666 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

March 31, 2024

It (Globo)has been challenging to work with, but Rosie fixed a huge issue I had and I am beyond satisfied with the solution to my issue. She was engaging and communicated as the process went along.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Tech team is always helping out. I highly recommend the app as the company's customer service is top notch!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Working well so far and the support was super quick to do my customizations to match my website theme

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

The app works very well. Easy to use and very convenient for the products we needed the drop down.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

Super helpful app, and honestly really great tech support. Helen in particular was so kind and efficient with her assistance.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

The app gives everything needed in terms of flexibility for product variations, with many different options to customise the store. The support desk are very helpful and efficient, I had a minor issue with some of the options not showing and it was resolved very quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

Une assistance très réactive !

Using app

2 months

Total reviews

5

Average rating

4.8

2 / 5 Share

March 29, 2024

Ne gère le lien entre les couleurs déclarées dans l'application et les variantes du produits

Using app

1 day

Total reviews

2

Average rating

1.5

5 / 5 Share

March 29, 2024

Great customer service! When I first opened the app I had some troubles making it work but their customer service was superb. I got help immediately and got it fixed.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

So far, so good! It's easy to use and exactly what I was looking for. Helps streamline custom orders and speed up the process significantly. Custom support was quick to respond and help me through user errors

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Thanks Helen! Great work !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

they have really friendly customer support, great service

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

This app is great for custom products with multiple configurations. Helen was very helpful. The entire Globo Team has addressed every concerns of mine. Very professional. Thank you.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Had problems with the app. Support solved it under 20 minutes.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Super schneller support! Die App kann alles was man braucht und hat einfach unzählige Möglichkeiten wie Bundles Add ons etc

Store

Kiage

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

This app is amazing! I build website for the gift basket industry and am installing it on all stores. Easy to use and gives our clients the ability to truly be a part of the buying process. Their support is EXCEPTIONAL! They're online when they say they are and were able to answer a question within seconds. LOVE LOVE LOVE!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2024

My store options are very complicated. I was struggling to make my options work. I used the chat function and after a few questions and minutes. we solved exactly what I needed to make things work. Great experience and so happy my store is moving forward. Thanks Globo!

Store

My Store

Using app

5 days

5 / 5 Share

March 26, 2024

I couldn't figure out how to activate the Text Option on a listing , Rosie was great at helping !

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Amazing support team. Rosie was very helpful.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

March 26, 2024

Where do I start, excuses and lies for over 12 months. Customers select products and the pricing dosent come up. The price will come up as free to the customer. Globo kept saying it was the settings and instructed me to make the changes. Worked once then reverts back to $0.00 for the variant, thousands of dollars lost. We kept going around in circles tor about a year then I was finally told I was using the old version that was more tha a year old. I was perplexed as I gave globo access to shopify on a few occasions to fix the issue over the same period. When updating from old version to new the data is all lost and you need to start from scratch, also the pricing is higher. All along I was made to feel it was my fault but in no way shape or form was it. In the end Helen from globo's excuse was we are in Vietnam???

Using app

Over 2 years

Total reviews

5

Average rating

2.6