All reviews

Rating Breakdown

  • 5
    93% (3,691 ratings)
  • 4
    3% (108 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (45 ratings)

Reviews with Text

  • 93% (3,610)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2025

I’m really satisfied with the service! The support team was incredibly responsive – they jumped in quickly and resolved my issue in no time. It’s clear they care about their users. I’m using the Globo Product Options app to set up product options, and their help made the whole process much smoother. Highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

very helpful and fast customer support!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2025

Very flexible and easy to use. What sets it apart is the quality of the support. Their live chat support was very helpful. For us in Ontario, the key is to access chat support in the middle of the night as that is when their second layer of technical support is active.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Thanks team!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Fantastic service! Rosie was wonderful to deal with — friendly, professional, and efficient. They quickly resolved the issues I had and even created some beautiful new widgets for me. Couldn’t be happier!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Best app ever! Highly recommend!! And the customer service is excellent as well! Thanks Gemma a lot!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Fantastic App! I’m deeply impressed by how well the support team handles everything. It’s really touching

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Great app with easy to use features and a really supportive team! Rosie was a really great help with getting us started. Really fast and efficient support. Great for customising & overall branding!

Store

TOYOMI

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2025

Excellent and speedy service. Rosie was a great help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Great service, Had an issue with some integration, got quick help and fixed the issue in a few minutes

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 29, 2025

Fast and excellent communication. Very helpful with fixing the issue quickly. Thanks Helen

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

Store

SISA

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

Superbe application, devenue indispensable pour la gestion de ma boutique ! L’équipe est très professionnelle, réactive et à l’écoute. Je recommande vivement, vous pouvez y aller les yeux fermés !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Amazing app for product variations. Amazing customer support from Helen. Thanks

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

the app has some inconveniences, but it is very good and helped our store expand the number of options and variants and we would like to separately note the work of the support, it is at the highest level, very fast and high-quality, not to mention just pleasant communication with the support of the app)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

We're in the process of implementing the Globo Products App on our website, and we're delighted to report that our first interaction with customer service, specifically with Helen, was exceptionally positive.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

Rosie did a great job to help me solve the problem. The App is very useful and convenient.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

Fantastic support team — always quick to respond and truly dedicated to finding a solution. Really appreciate it!

Using app

3 months

Total reviews

5

Average rating

3.8

5 / 5 Share

July 26, 2025

Using app

5 months

Total reviews

2

Average rating

5.0