All reviews

Rating Breakdown

  • 5
    94% (2,666 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

May 15, 2024

Once again I needed help with a few small problems and I can say that the service is outstanding. Everything was taken care of the same day!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2024

I reached out to them and my question was immediately answered and they were able to resolve my issue right away.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

This app is great! Love it with the numerous if/then options I have in my store Helen was responsive and fixed my issue within several hours of my email request.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

無料でお試しで入れてみたのですが、使いやすいです。Powered by Globo Options Appの表示を消したいと連絡したら、サポートも迅速に対応してくれて助かりました。

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2024

Great app!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Wasn't showing up at first. Rosie was in the chat to help me (at 2am, no less). Under 15 minutes to resolve. Just fantastic.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

March 6, 2024

It just stop working, i can't even see the dashboard. What's going on?

Using app

6 months

Total reviews

1

Average rating

3.0

5 / 5 Share

March 6, 2024

Hello, thank you very much to the Globo Support Team for their help. I sent them messages about the problems I could not solve and they solved my problems in a very patient and caring manner. They deserve 5 stars for their quick replies and attention.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

This app was perfect for my store, allowing me to add 5+ product variants, and easily synching with my theme. When I needed help they connected me with Rosie who created a working solution for me within minutes. Definitely recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Helen was great she truly help me thank you

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Google翻訳を使ったら日本語でもサポートを十分にしてくれました!機能も満足いくものになりそうです。Thanks!

Store

Favori

Using app

About 17 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

March 5, 2024

Good product and helpful team, i would recommend this app to everyone.

Store

Petopia

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 4, 2024

Amazing support very helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

I run a personalised gift store on shopify, and therefore needed a good, reliable app to be able to let my customers add names, choose colours, etc. I chose Globo, and have never looked back. It does absolutely everything I need, is extremely easy and flexible (as I do change things a lot!) and looks good. And it's also very cost effective. I recently changed my theme, which although I love it, I could not get to grips with how to have my personalised options, so thought I would carry on with Globo. This was fine, but for some reason (my fault), the personalised boxes were right at the top of every product page, and no matter what I did, they stayed there. I wanted the boxes under the buy it now section. I emailed Globo, just asking if there was anything I could do to help. I had an answer very quickly, asking for authorisation to be able to look in my store and see what the problem was (there are special ways for reputable app companies to look without seeing any of our personal information, financials, etc). Of course I agreed to this. This morning I wake to an email from Globo with a screenshot saying "is this acceptable to you" - and there were my boxes, under the Buy it Now section, just as I had asked! I came and checked on my PC, and yes, it's all done and perfect! Globo's customer services are amazing, and go beyond and above. I highly recommend Globo for anyone needing options to personalise goods etc. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Special thanks to Roise! The staff is very helpful and friendly. Also, they can help you immediately!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Una aplicación realmente versatil para adicionar opciones al producto sumando su correspondiente precio. Pero lo más de lo más, es el servicio, realmente no necesitas ser un espacialista, te ofrecen una atencion personalizada que te ayuda a crear las opciones que necesitas. A truly versatile application for adding options by increasing their corresponding prices to the product. But the best part of it all is the service; you really don't need to be an expert. They offer a really good and peersonal attention that helps you create the options you need

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

very good and excellent assistance for everything you need, excellent app

Store

URBLE

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

This is a really great app I recommend it to everyone. the customer service is really great!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Absolutely incredible! The products I offer are very customized, and I needed to not only track inventory crossed multiple listings, but add a different costs for several different products but I ran into an issue. I reached out to support on a Sunday and did not even expect a reply. Helen was absolutely amazing and replied within a couple hours and solved my issue easily and quickly and she knew exactly what was needed. This app has solved an issue that I have had with my engraving business for months and I can't wait to finish updating my listings. Thank you so much Helen! if I could give a million stars I would!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2024

This app is exactly what I needed to add personalization to my products. I had some trouble getting it to work but I sent a help request and they contacted me right away to get it working correctly. Very pleased with this Globo and their customer service!

Using app

About 24 hours

Total reviews

1

Average rating

5.0