All reviews

Rating Breakdown

  • 5
    93% (3,691 ratings)
  • 4
    3% (108 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (45 ratings)

Reviews with Text

  • 93% (3,610)
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5 / 5 Share

July 18, 2025

Henry answered my query instantly & was resolved within minuites. Great service.Thank you!

Using app

7 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 18, 2025

The Globo Product Options app has been a fantastic addition to our store. It’s extremely flexible and user-friendly, making it easy to customize product options exactly how we need them. The support team is outstanding—responsive, knowledgeable, and quick to resolve any issues or answer questions. Highly recommend this app to anyone looking for a powerful and reliable product options solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

A very responsive support team — the image upload issue was resolved quickly. I'm looking forward to using the app!

Store

OutIn

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 18, 2025

great and complete app. great support. very kind staff. keep up the good work!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

I’m loving this app. It provides me with all of the options I was looking for. And the customer service is fantastic as well. I had an issue that I emailed about and Helen got back to me the same day with a fix. She was great.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

The app is super easy to use and whenever I have an issue, the support team responds quickly and very kindly. Special thanks to Rosie for her amazing help!

Using app

About 1 year

Total reviews

8

Average rating

4.5

1 / 5 Share

July 17, 2025

Phew. This is a really tough one. Unfortunately, it doesn't work directly with the Horizon theme from Shopify. I think that should have been the bare minimum. I got the annual version, and now it doesn't work. Support told me to contact Shopify — that’s not how you create satisfied customers.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 17, 2025

Very useful app and the customer service is even better! Helped me customize my options down to the tee perfectly. HELEN was a great help, super responsive and professional

Store

DCJ

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

The customer service is amazing. They have helped this non techy above and beyond!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Gemma was so amazing and helpful and sweet!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Great tool and great support!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Using app

About 2 hours

Total reviews

12

Average rating

4.3

5 / 5 Share

July 16, 2025

GREAT APP AND SUPPORT FROM HELEN IS THE BEST!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

I like to figure things out on my own but I am impatient and often get interrupted by customers so I often miss the little details that are important in getting apps like this to work. Gemma and the rest of their amazing support not only helped me with lightning speed and helped me learn a few things along the way. They also did most of the work in integrating the secondary app to set up preorders. The assistance was much appreciated and helped me run our business better.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2025

Avevo necessità di implementare una App per aggirare i limiti delle varianti di Shopify e devo dire che questa App funziona molto bene, ho avuto delle difficoltà iniziali, prontamente risolte tramite il servizio clienti, mi sono confrontato con "Henry" che mi ha supportato egregiamente nella risoluzione del mio problema, IL BAULE DI NONNA ELVIRA ringrazia.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

I had an issue with the app, but managed to resolve it in minutes thanks to Henry's help from customer support. Thank you!

Store

Frilie

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

acabei de utilizar o apoio, fui atendido pela Gemma, foi super cordial e profissional, estou muito satisfeito. Obrigado

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 15, 2025

App has a lot of great features of setting up options, BUT there is no tracking of orders that your option set was used. Talked to representative and asked what the orders in the past 30 days is used for and she said it didn't track the option set orders?... Analytics is a basic need for companies and this app can't do the basics

Using app

28 days

Total reviews

10

Average rating

4.6