Globo Product Options, Variant
Product Options & Product Variants app by Globo
Rating
4.9
feedback
2,858
chart
#74
All reviews
Rating Breakdown
Review RSS Feed
Oct. 24, 2023
Great support and great app. Helen helped me in setting up the app and answering any concern i had.
Oct. 24, 2023
I had several tweaks I needed to make with my app and Helen was absolutely fantastic in assisting me with all of them promptly. I really appreciate the help and would recommend this to anyone. Thanks Helen!
Oct. 23, 2023
I've been using this app only a few weeks and every time I have a question or can't get something to work correctly they are very quick to help. Today I wanted the custom text field in my items to show up on the packing slips. I emailed them and Helen had it fixed in just a couple hours with the time difference.
Oct. 26, 2023
Great support, very kind, quick, they went over my expectations multiple times, also providing support and advises on not specifically related issues. Fantastic.
Nov. 17, 2023
Great app. Have been doing a lot of research on finding a good one and this one is just great. Good customer service (Rosie) and easy use.
Oct. 20, 2023
So far, integration is seamless and the product is easy to use and flexible! I had some questions regarding an unexpected behavior, I've reached out to customer support and immediately got a response prompting a solution, followed up by a request to access my store and actually implement the fix. Since I have an IT background, I've also asked for information about the applied solution so I could mitigate it in the future, and all the information was provided, empowering myself as a store owner and individual! Awesome product, amazing support!
Oct. 20, 2023
The app is very easy to use and the functionality is excellent, although sometimes it's a little bit problematic, after contacting the official Helen helped me a lot!
Oct. 19, 2023
Helen helped me a lot, one of the functions was not available in the standard version of the plugin. They implemented the new function in less than one day. I recommend this plugin.
Oct. 19, 2023
Before my big launch, i was really scared about how to make sure that my customers can have an easy experience while choosing the customizations, that's when Shopify recommended Globo! I am super happy with their incredible customer service who helped me through the process and their super quick responses. Highly recommend the app.
Oct. 19, 2023
Just started to look around for appropriate apps for my new Shopify store. Globo seems to be one of the better options out there. Also. must add that they seem to have a super swift support team. They were very eager and quick to help me out with my clarifications regarding their app.
Store
My Store
Using app
4 days
Oct. 19, 2023
Amazing app amazing customer service helped me set everything up with awesome support
Oct. 18, 2023
I never could get the app to install. It would get to step 2 of 4 and then just freeze. Uninstalled and tried again and same thing.
Oct. 17, 2023
Awesome customer service. Was looking for help and Little Helen responded so fast. I would recommend this app
Oct. 17, 2023
Amazing customer service 10/10! Little Helen is quick to respond to any issues and quick to fix anything!
Oct. 17, 2023
Cette application est idéale lorsque l'on souhaite vendre des produits personnalisés, elle est intuitive et facile d'utilisation. Aussi, le service client est vraiment au TOP ! Si vous avez besoin d'eux, ils répondent très rapidement et règlent vos problèmes sans souci, et même plus encore. Je les ai contacté pour un problème d'affichage sur mon site, ils ont même pris l'initiative de modifier les ongles de l'application afin qu'ils soient plus harmonieux avec mon thème. PS : petite mention spéciale à Hélène qui est d'une grande gentillesse et qui sa réactivité !
Oct. 15, 2023
Globo has been a fantastic find for my small business! It's really helped me be able to offer so many customizations and simplify my order process. However, I can see how it would likely not work for everyone since it does have limitations. I've contacted customer support twice and both times they were quick to help and provide a solution. I would highly recommend installing to test if it works for your shop.