All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Aug. 30, 2018

Great app! I would highly recommend this app if you have multiple options/variants.

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 30, 2025

We installed Product Options back in 2013 when BoldApps managed it. Had minimal issues up until ShipCircle took over. Started having issue after issue. Back in 2024 we started experiencing app incompatiblity with Shopify's update and Shop Circle was clueless about their own app. I was promised "fix" after "fix" for months with no improvement. They didn't even know their own features offered on their upgraded plan. We lost thousands of dollars in revenue and discovered that Shopify doesn't stand behind their app developers OR store owners. I recently switched over to BigCommerce for numerous reasons and my only regret is that I didn't switch sooner. Major game changer for our business. The reps are helpful and actually care. Their knowledge base is amazing. I was a Shopify customer for 10+ years and their customer support is non-existent. BigCommerce is the way to go to prevent ALOT of frustration and wasted time.

Using app

Almost 11 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2018

One of the BEST apps on Shopify. Also have a really good support team. Thank you Jordan for all your patience and help.

Using app

6 months

Total reviews

3

Average rating

4.7

1 / 5 Share

Aug. 23, 2018

Unable to duplicate the entire option sets for each product. You will always need to copy each option one by one from another product if you are building a catalog of similar products with slight changes. Huge waste of time.

Store

Give Co

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 22, 2018

Ok so, I have been driving myself crazy trying to figure out how to offer packs on my site but only allowing specific options. I spoke to Brenden from Bold and he helped me solve my problem super fast. By far the best support I have had with apps! Thanks Bold

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Once again the support crew at Bold got our installation into our new theme taken care of quickly. A product is only as good as it's support team, and this is an area where they shine. Nice work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

Great app! With many different price points on a "build your own" product, it took a bit of manipulation to get the conditions correct, but with Nicholas' help, (and a huge help he was!!) it is up and running perfectly! Thanks again Nicholas!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly. We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team. Thank you so much Bold, thank you Lawrence.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Amazing! First of all let me state that we would not be able run our website without the Bold Product Options app. A way to offer custom options on our products is 100% necessary. Secondly, the technical support is A+ if and when issues do seldom occur the response time is extremely fast. I have worked with Lawerence and he is superb. Very attentive and prompt to resolve any issue that we experience. Lastly, the app is great app with lots of design options so it actually looks professional and you can customize it to match your theme. We have the premium version and it is worth every dollar to have the swatch options and conditional logic etc. They are constantly improving the app and design features. Thank you Bold Team - Especially Tech Support Member [Lawerence]

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Thank you for taking care of issues and making the difference! Now it looks more professional thanks to Shubhneet and Nicholas. It has been awesome how you guys take care of the issues. Thanks a lot with much appreciation.. Jericho found another potential issue and fixed it! That is a great customer service! Alina is nice and respond quickly! Thank you all.

Store

5shiki

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 13, 2018

sometimes the support can be a hassle but for the most part the app works for what I need it to.

Store

Adsco

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 8, 2018

What a great app. Makes listing our performance parts much easier. So many different options and additional pricing options we offer. Guri was a great help with a few questions we had.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2018

This is a great app! So many helpful and powerful features. We had a complicated set up we wanted to try and Alexa from Bold support was so amazing! She helped me with all kinds of weird questions about coding this correctly and got us down the right path for our customizations. Also, Bold, the new automatic install is such a huge help with getting this app up and running quickly. Thanks, Alexa and the Bold support team.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Am really liking the app and have only had 1 issue. I contacted Bold Support and they had it fixed within a day. No issues here! Kudos to Nicholas for being so awesome and taking care of my problem quickly!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Nicholas is amazing! He fixed my display very quickly. Product options is awesome and flexible. I've been a user of bold apps for a few years now and I can say that they work great. They know shopify inside and out and their customer service is impeccable. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2018

Amazing app and even better support

Store

Cmr2

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

About 1 month

Total reviews

23

Average rating

5.0

5 / 5 Share

July 26, 2018

Great app with tons of features, and they're online chat help is amazing. Shoutout to Parminder who went above and beyond helping me adjust the code for not only my product options, but a few other small problems I was having!

Using app

1 day

Total reviews

1

Average rating

5.0