All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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2 / 5 Share

Sept. 27, 2017

Support personnel excellent-tried several upsells and they worked at will -showing correct upsells one day and another the other day -maybe i was doing something wrong which i was not able to find out

Using app

4 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 27, 2017

I've only been using Product Upsell for a little while now and I'm seeing great results already. It will easily pay for itself and increase your Average Order Values. Great plugin and super versatile. Easy to use, setup and install. Every site should have this app.

Using app

Over 6 years

Total reviews

6

Average rating

5.0

3 / 5 Share

Sept. 27, 2017

The app is well coded, and looks quite clean on the front end. Admit given our traffic though we will burn through 1500 "views" in no time, and for USD$720 a year it's very overpriced given it's simplistic functionality and limited customization ability. (having to scroll up and down on mobile as well as side to side for different products etc. could do with a little more polish on the mobile side)

Using app

About 1 year

Total reviews

4

Average rating

4.5

4 / 5 Share

Oct. 2, 2017

Dan on the support team was super helpful! I had two or three issues that he fixed quickly, and he sent me personalized videos to help with my specific problem. The app has some glitches depending on what theme you use in shopify. For some reason mine added some text at the bottom when the customer clicked on the upsell item. The support team also helped me fix those glitches. Also, it's a little confusing that crossells are also called upsells in the app. Anyway, just some feedback. Thanks, guys!

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 25, 2017

Upsell, along with discount and a variety of other great apps from BOLD, are awesome. They integrate well, they are maintained and their dev team is second to none. I've been using their stuff for over 4 years and almost 2M in sales!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2017

I think this is a great feature and am glad it was so easy to do. I have wanted to do this upsell and cross sell forever but had no idea how to get it going.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2017

Product Upsell as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

Using app

8 months

Total reviews

17

Average rating

4.9

5 / 5 Share

Sept. 22, 2017

Does exactly what it says. Totally worth it! :-)

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 19, 2017

Amazing app! Worth it the purchase! I'll be adding many more apps from you guys!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

The folks at Bold Apps are very responsive, kind and generous. I had a conflict with Product Upsell & another app and they handled it quickly! I'm glad to pay for apps that work and it's always a bonus when the support is stellar. Thanks!

Using app

Almost 5 years

Total reviews

7

Average rating

4.9

3 / 5 Share

Sept. 14, 2017

Needs WAY more options and customize, such as being able to choose an entire collection as an upsell and rotate items, instead of having to choose every single product manually, and only getting 3 options. Why am I limited to 27 characters for title? Really dumb!! And I want to enter HTML so I can insert a simple LINEBREAK But I cannot. Looks elementary. Also, Pricing is expensive, why do I need to pay monthly for a 1-off script? $720 per year. Plus if I want to really use this, gotta buy the $15/month 'discount app' on top of this.

Using app

4 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 13, 2017

excellent customer service..Follow up email asking my for my phone number to speak about the issue was what I needed to hear. Shows concern for the client...Thank you

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2017

This is an easy app to install and it is the best upsell app out there. The display on your site is clean and modern and we immediately saw an increase in average order size. Finally, no one beats their customer service, they are super helpful and FAST to respond. We use multiple products created by Bold including Brain and Product discount both of which work with Product Usell. www.ScalisiSkincare.com

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 11, 2017

I love this app, it seems the best Upsell app out there. The customer support is really supportive, shout to Mr.Zachary you're awesome! :D

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

Works well! Still early days but very promising :-) The Support team is awesome, Navjot and Danni have been very helpful to customize the app for our store, thanks a lot guys!

Store

Friluk

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

I'm new to all this website development and all these apps that help our website run. I am so thankful for your awesome customer service that have helped me with everything I am dealing with. Navjot was awesome to help and solve my problems from behind the scene when I was for sure I broke our website!!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

I am already a user of 2 products from Bold and now setting up the 3rd app. The support from the team is superb, fast in response and getting the issue solved almost instantly! I highly recommended them!

Using app

9 months

Total reviews

3

Average rating

4.7

2 / 5 Share

Aug. 31, 2017

Set everything up and it was working fine, then after a few abandoned checkouts I find the upsell box isn't displaying the upsells I set up, just random items from the store.

Store

Ondmd

Using app

21 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 30, 2017

Must-have app for any e-commerce store - we find it lifts margins by around 80%. Superb support also from Navjot and Danni who couldn't do more to help, including customising the popups however we want them free of charge. Good help is hard to find - this is good help!.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently. The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team

Using app

28 days

Total reviews

8

Average rating

5.0