All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 21, 2021

WORST CUSTOMER SERVICE EVER !!!!!!!! they use some call center who knows nothing about the app and they don't even advise you in any way. it's a pity for such a famous app.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 15, 2021

Awesome app. Works as expected. They have done great work in building this app. Gives all options what you need to do cross/up sell.

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review. We are so happy that you enjoy the app and thank you for choosing Bold!

5 / 5 Share

Aug. 20, 2021

Wonderful upsell/cross-sell tool with excellent support. I made several requests to help integrate with my theme which they were happy to assist with. Thanks!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Appreciate the kind words. The team is always happy to assist with roadblocks that come up with our apps. Thanks for choosing Bold.

5 / 5 Share

July 28, 2021

This app is very easy to use and does exactly what you need from an upsell app. ALSO the customer service is fantastic, Nikhil in particular is always very very helpful and fast when helping me.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind review! We are so happy that Nikhil was there to help you. Thank you for choosing Bold, we are always here to help.

5 / 5 Share

July 9, 2021

This app is awesome and also the customer service is awesome if , your running your business you want answer quick and these are the right people , problems get solve writhing Minutes.

Store

Zaserr

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the review thank you! We are always happy to help with problems and we are so happy we did just that! Thank you for kind words.

5 / 5 Share

July 7, 2021

Kristopher was a great help with setting up our apps specifics, quick responses and always was happy to help us push forward to what we wanted to implement! Great staff & awesome customer service.

Store

Bubify

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. Thanks for choosing Bold.

5 / 5 Share

June 22, 2021

I used this app to help us during a promotion offering a free item and to allow prospects to reach the threshold to enjoy free shipping. The app has helped us simplify and customize the user experience. The customer service is fantastic and it is easy to set up.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the review. Passed along kudos to the customer support team. Thanks for choosing Bold.

5 / 5 Share

June 18, 2021

The app works amazingly well. Easy to install and really increased our revenue in no time. But the best: their help desk. We had a conflict with an other app (not Bold`s fault) and the Bold team fixed it within 24 hours. WOW!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Appreciate the shout out to our Help Centre. We pride ourselves on providing world class service to our merchants. Message in anytime, we're always eager to help. Thanks for choosing Bold.

5 / 5 Share

June 5, 2021

nice! this app is pretty elite and helped me do an upsell on a couple of products that go together quite nicely

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Happy that our app worked for your store. Thanks for choosing Bold.

5 / 5 Share

June 2, 2021

Fantastic support and amazing app that I'll recommend to others. Support is the main thing I look for in an app :)

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We are always happy to help and thank you for the recommendation :)

5 / 5 Share

May 20, 2021

I use this app to help me make contact to people have theme to become my customers. And continue to buy beautiful games and Controllers.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Appreciate you choosing Bold. Thank you for the kind words.

5 / 5 Share

April 21, 2021

Well that took all of 2 minutes... easiest App I've set up yet! Excited to see how this new step converts.

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that set up was a breeze! We are also super excited to see your conversions!! Thank you for the review.

1 / 5 Share

April 6, 2021

AWFUL! First adding this to checkout removed my checkout button and replaced it with ... Then the price is absolutely ridiculous, they charge for views even though they have no impact on a sale. I uninstalled this App went an poured myself a large RAREBREED Wild Turkey whiskey and came back to the app store and found a much better app that charges for actually DOING something!

Using app

1 day

Total reviews

6

Average rating

3.3

5 / 5 Share

April 5, 2021

This app is irreplaceable. The customer support is beyond any expectation, replying rapidly, installing the widgets for you, and Esha even warmly offerred me an extended free trial upon request which I did not believe would happen. Thanks to support like Esha, I am with Bold now forever for all my stores, because it is so nice to feel comfortable using the app. Love the app, all the features, its a definite choice.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you kindly for the review! It makes us so happy, that you are happy with the support. Thank you for choosing Bold! We will always be there when you need us!

5 / 5 Share

March 22, 2021

Yesterday i start to discover the app! As i'm not that familiar with it i asked some support with the settings " let me tell you i'm not an expert" By chat i met CHALLI , She gived me an amazing support and was very patient with me! From all apps i'm using she was the NUMBER ONE in giving CS! Many thanks CHALLI, great service! Top APP

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Challi was there to help you! Thank you for choosing Bold.

5 / 5 Share

March 18, 2021

Kelsey and Guri were super helpful. Excellent customer service! They helped me fix my issue quickly.

Store

Jackalo

Using app

9 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your review. We are so pleased that Kelsey and Guri was there to help you with issues you were experiencing. Thank you for choosing Bold!

5 / 5 Share

March 18, 2021

I had Kelsey helping me and she was great. Super helpful, quick to answer, and was really easy to work with. She got started on my problem right away. She was awesome!

Store

Blula

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Glad Kelsey was there to help in a timely manner. Thank you for choosing Bold!

3 / 5 Share

March 11, 2021

I would prefer if there was a step by step video but, I think that I set up my offer to my customers easily enough. It is my first one so I guess I don't know, what I don't know. I will let you know in the future if it is actually more compilated then I thought

Using app

15 days

Total reviews

2

Average rating

3.5

5 / 5 Share

March 8, 2021

I use the app to grow worth of basket. It's easy to setup and handle - thank you BOLD. It gives us varous opportunities to upsell, perfect.

Using app

9 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that you like the app, thank you for choosing Bold!

5 / 5 Share

March 4, 2021

Very easy to configure and setup. Had a question and hopped on chat support and Kelsey took care of my questions and request right away. Definitely recommend Bold!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We are thrilled that Kelsey was about to help you and that you found that set up was easy. Thank you for choosing Bold!