BOLD AI Upsell & Cross‑Sell
Upselling + Cross-Selling with Bold's Upsell App for Shopify
Rating
4.3
feedback
591
chart
#2,836
All reviews
Review RSS Feed
July 10, 2022
THEY DO NOT RESPOND TO HELP THE APP DOES NOT WORK DO NOT WASTE YOUR TIME. I have been asking for help for ages
Hi there, I am very sorry you experienced a delay in receiving support. I can confirm our team has reached out and was able to resolve your issue. Please let us know if there is anything we can do to help you further. Your success is our mission!
July 2, 2022
Bold Upsell works great for us to create upsells and cross sells on our platform. Customer service for the app is great. Ifran helped me fix all the issues I was having quickly!
Thanks so much for your lovely review! We are so glad to hear Upsell is working well for you, and Irfan was able to give you the support you need. We are glad to be a part of your journey to success. Thanks for choosing Bold!
April 26, 2022
I installed this app 3 days ago. I'm yet to see the results but it's easy to use.I will reach out if i need any info
April 12, 2022
I downloaded this app to help with upselling and cross selling my products. It was easy to set up and looks top notch. I really like this app!
Thanks so much for your wonderful review! We wish you every success and are looking forward to seeing your sales sky-rocket with Bold!
Oct. 10, 2023
This app has been great so far! It's fairly simple to set up custom upsells for each product.
Thanks for your review. We are so glad you are enjoying the app. We wish you all the best and look forward seeing your store grow with Bold!
Feb. 26, 2022
Loads your theme with code that won't remove when you delete app and screws things up. They should put a warning prior to installation. Way better upsell apps out there that don't need to do that!
Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. I can confirm one of our specialists has reached out to help remove any code left over from Bold Upsell.
Feb. 22, 2022
Like all the Bold apps I currently use, they just work properly and the support has always been a+ can thoroughly recommend!
Thank you so much for your review! Good reviews like yours motivate us to work hard and continuously improve. Thank you for choosing Bold!
Feb. 4, 2022
Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps
Thank you for your review! Feedback like yours is valuable to us. It lets us know where we we are on the right track, and where we need to improve! Thank you for choosing Bold!
Jan. 17, 2022
Love this app! I use it when someone adds a product to their cart to remind them we sell 3x 5x and 7x bundles. HUGE AOV booster!
We are so glad to hear the app is serving you well! Words like yours keep us motivated and let us know we are on the right track. Thank you for your review, and thank you for choosing Bold!
Oct. 29, 2021
Bold is fantastic to work with, and their products are great. We needed some assistance with the app install, and requested support with a work around for a custom variant. Mo helped us out and was fantastic, we got everything up and running and working great!
Thank you for the kind review. We are just so happy that Mo was there to help. Thank you for choosing Bold!
Oct. 29, 2021
Very responsive customer service, unfortunately couldn't come to a fix with my request but suggested a better solution to what I had asked for which has helped loads. Great app, easy to navigate and provides the best of solutions in encouraging further customer purchase incentives. Many thanks
Oct. 25, 2021
Totally buggy when set up, after lots of work got it to work, but check back in and it hasn't been firing this whole time. 6 months of fees and they are only offering ONE MONTH of refund. I have no idea how they make so much money and sponsor podcast ads. In our extensive experience these apps never ever ever work properly and despite making a massive amount of money for them, this team NEVER takes responsibility. Also the UX is always so awful. Infuriating, and false advertising.
Aug. 20, 2021
Wonderful upsell/cross-sell tool with excellent support. I made several requests to help integrate with my theme which they were happy to assist with. Thanks!
Appreciate the kind words. The team is always happy to assist with roadblocks that come up with our apps. Thanks for choosing Bold.
July 28, 2021
This app is very easy to use and does exactly what you need from an upsell app. ALSO the customer service is fantastic, Nikhil in particular is always very very helpful and fast when helping me.
Thank you for the kind review! We are so happy that Nikhil was there to help you. Thank you for choosing Bold, we are always here to help.
June 22, 2021
I used this app to help us during a promotion offering a free item and to allow prospects to reach the threshold to enjoy free shipping. The app has helped us simplify and customize the user experience. The customer service is fantastic and it is easy to set up.
Appreciate the review. Passed along kudos to the customer support team. Thanks for choosing Bold.
June 5, 2021
nice! this app is pretty elite and helped me do an upsell on a couple of products that go together quite nicely
Happy that our app worked for your store. Thanks for choosing Bold.
April 21, 2021
Well that took all of 2 minutes... easiest App I've set up yet! Excited to see how this new step converts.
Great to hear that set up was a breeze! We are also super excited to see your conversions!! Thank you for the review.
April 6, 2021
AWFUL! First adding this to checkout removed my checkout button and replaced it with ... Then the price is absolutely ridiculous, they charge for views even though they have no impact on a sale. I uninstalled this App went an poured myself a large RAREBREED Wild Turkey whiskey and came back to the app store and found a much better app that charges for actually DOING something!
March 18, 2021
Kelsey and Guri were super helpful. Excellent customer service! They helped me fix my issue quickly.
Thank you for your review. We are so pleased that Kelsey and Guri was there to help you with issues you were experiencing. Thank you for choosing Bold!
March 18, 2021
I had Kelsey helping me and she was great. Super helpful, quick to answer, and was really easy to work with. She got started on my problem right away. She was awesome!
Thank you for your review. Glad Kelsey was there to help in a timely manner. Thank you for choosing Bold!