All reviews

Rating Breakdown

  • 5
    81% (480 ratings)
  • 4
    8% (50 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (37 ratings)

Reviews with Text

  • 99% (584)
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1 / 5 Share

June 2, 2020

NOT WORKING :(( Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps. Very unhappy customer

Using app

7 days

Total reviews

4

Average rating

2.8

5 / 5 Share

May 28, 2020

This app works consistently and LOOKS professional. Bold for the win on this one. Customer service is actually available, quick, and helpful. Shout out to Harpreet who was super helpful in helping me customize the font settings.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

The initial set up is extremely easy, but when I did have a question, one live chat with Harpreet and it was all sorted out. Customer service is excellent!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Vighnesh has been such a great help with this product as well as other Bold products that our store has installed. Great customer service!

Using app

Almost 2 years

Total reviews

13

Average rating

4.9

5 / 5 Share

May 19, 2020

pelvi.com have been using BOLD UPSELL for 5 months and it has had such a positive impact on our cart additions and conversion rate. Great app :)

Using app

9 months

Total reviews

6

Average rating

4.8

5 / 5 Share

June 17, 2020

App works well and as expected. when it breaks, they can help you fix it. I have to reinstall it once and a while.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2020

I have used this app for a couple different promotions. Recently, we are firing off a BOGO free with a minimum cart amount. I had a few issues getting it rolling and VIghnesh was able to assist and provide insight on different methods the app allows. Customer service was fantastic.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

May 4, 2020

Doesn't work. Will assuredly break your store and you will lose customers after installing this app, just like we did.

Using app

About 2 years

Total reviews

11

Average rating

3.9

5 / 5 Share

Nov. 23, 2020

I really loved using the app, but most of all the customer service is absolutely amazing. Challi listened patiently to all my problems and was able to help me with everything I needed really quickly and efficiently. Highly recommend Bold Upsell and thank you very much to Challi!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2020

I use the app to add cross sells and upsells to my store. I had some issues, but Aryan Sharma was very patient and did a wonderful job to fix my issue. I had decided to switch apps, because I couldn't really customize the way I wanted to, but Aryan made it happen! I'm sticking around, and looking to add the discount upsell app.

Using app

24 days

Total reviews

4

Average rating

5.0

2 / 5 Share

April 26, 2020

1. It's so difficult to use. You can't see what your cross-sell & upsell flow is cearly. Carthook does a much better job but it's too expensive. 2. It breaks down multiple functions to multiple apps and charge you much more. Want a discount function for your upsell? Buy a Discount app separately:-)

Using app

21 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 21, 2020

Bold upsell was easy to implement and when I needed further guidance, Challi was there to provide great support. Challi made sure that I had a full understanding of how the app operated and was always timely with following up on any additional questions I had.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2020

I use this app to offer BOGO deals. I often run into issues with customization and always seem to be pointed in the right direction from the bold support. Specifically Laurel! They are always super helpful and know the solution to all of my problems! Keep doing great work!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2020

really like the app so far, and the cx team is very responsive and helpful. i had an issue with setup and they helped me fix it within minutes.

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 8, 2020

Great app! Naman is awesome and helped fix our issue quickly and professionally. We really appreciate this!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2020

Great customer service! And the app its doing what it needs to be doing, it has increased the sale of the specific product I added to upsell, and compared to my other global store, I can see the inventory of that product to be way higher where I don't have this app on. On the store (Canadian store) that I added this app the inventory is almost sold out of the item I'm adding for cross selling

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 30, 2020

Very easy to install. Customer service was very helpful. Naman was able to guide me through the setup and was very hands on. I'm very pleased.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2020

App is very useful and the customer service staff is extremely helpful. I would suggest this add-on to anyone looking to up sell.

Store

LevelUp

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2020

Love this app so far! Naman was really helpful from the beginning to the end when i needed help. This app is pretty simple to use. I like how smooth the transition is when it offers my customer the upsell. I also like the design compared to other upsell apps i've used in the past. The only pafrt that was a little difficult for me was some color changing on the coding however i reached out to Naman from Bold and it was a quick and easy fix! Another bold product that has increased sales for me!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

App works great. Thanks Mayank and Rahul for your assistance and your reactivity!! We are looking forward to a successful sales promotion.

Using app

About 3 hours

Total reviews

2

Average rating

5.0