All reviews

Rating Breakdown

  • 5
    81% (472 ratings)
  • 4
    9% (50 ratings)
  • 3
    3% (17 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)

Reviews with Text

  • 98% (576)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2020

Very easy to install. Customer service was very helpful. Naman was able to guide me through the setup and was very hands on. I'm very pleased.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2020

App is very useful and the customer service staff is extremely helpful. I would suggest this add-on to anyone looking to up sell.

Store

LevelUp

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2020

Love this app so far! Naman was really helpful from the beginning to the end when i needed help. This app is pretty simple to use. I like how smooth the transition is when it offers my customer the upsell. I also like the design compared to other upsell apps i've used in the past. The only pafrt that was a little difficult for me was some color changing on the coding however i reached out to Naman from Bold and it was a quick and easy fix! Another bold product that has increased sales for me!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

App works great. Thanks Mayank and Rahul for your assistance and your reactivity!! We are looking forward to a successful sales promotion.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2020

App works great. Thanks Aryan for your assistance!! We are looking forward to a successful sales promotion.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 11, 2020

****ing app disabled my cart page. I didn't know until a week after when a customer asked me why products added to his cart wasn't showing up on the cart page. I thought it was a facebook tracking issue. I wasted a lot of money because of this app.

Using app

8 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Feb. 26, 2020

Aryan was super helpful and I look forward to a solution by their specialists within a few days. Great work!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 26, 2020

Worked with Chintan on getting this set up. Was surprised when he offered to call me to make the set up and some of the troubleshooting was easier... That was nice given the trouble i've had with customer support with other apps! Thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2020

Super easy use. Wouldn't change it. Only concern is that it sometimes feels like it can drop off the website :)

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 13, 2020

This app has been fantastic so far, especially when combined with Bold Brain. In the first week alone, we've had 100 conversions (orders where people took our upsell recommendation and actually purchased it). I should have installed this ages ago.

Using app

6 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 31, 2020

I'm excited about all the potential of this app. Thanks, Carter for your help. I appreciate the quick support.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 24, 2020

uninstalled the app because it sucked and it messed with our code. Do not install. huhuihihihihuhiuhiuhiehwfi

Using app

11 minutes

Total reviews

4

Average rating

3.5

Developer Reply

Hello there. I'm glad to see that our team of experts were able to identify the issue of one of your other apps having conflicted with our code, causing some unsightly text on your homepage. It looks like one of our installation experts was able to get the Upsell code fully removed from your store, as per your wishes. I just wanted to apologize for the inconvenience this has caused, and we want to wish you the very best in the future!

5 / 5 Share

Jan. 20, 2020

Jennifer from Customer Support help me with all my questions and great attention, more support like that!

Using app

7 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 17, 2020

Laurel was so helpful! She walked me through step by step to successfully set everything up!!! Thank you! Great experience.

Store

Sonix

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 7, 2020

I've only recently installed but So far so good! I really like this app and Abhi is great for tech assistance :)

Using app

7 days

Total reviews

6

Average rating

2.5

Developer Reply

Hey there, thank you for the review and for reaching out to us. :-) We're glad to hear that Abhi was able to work with you to provide you with tech support. Please don't hesitate to reach out if you have any other questions or issues while trying out the app more! We look forward to seeing your success and increased conversions with upsell!

5 / 5 Share

Jan. 4, 2020

Very user friendly. Would recommend to someone wanting to increase their conversions and give their customers an incentive to buy.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! We're so glad to hear you're enjoying our Upsell app; thank you so much for the recommendation. We love hearing that you've been seeing success with increased conversions using the app. :-) Please let us know if there's anything else we can do to help you.

5 / 5 Share

Dec. 18, 2019

This app is great. The support team is very helpful with any issues and questions. The app works as expected but if you want to really get the best results on your up-sells/cross-sells, you will want to integrate Bold Discount.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear you're really enjoying our Upsell app. We're glad you're enjoying using the integration with Bold Discounts to really make the most of your BOGO offers. :-) Please let us know if we can help with anything else!

5 / 5 Share

Jan. 10, 2020

Its easy to use and the chat folks are really good! While it may not be as robust as other outside stand alone funnels etc, You can manipulate how you use the cross sells and upsells by creating hidden products etc. It converts better and has made my clicks funnels obsolete!

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! We appreciate the kind words about our support team and app, thank you very much. We look forward to seeing your continued success! Please let us know if you have any questions about our other apps - we'd be happy to answer them.

5 / 5 Share

Dec. 13, 2019

We have always had excellent customer service from Bold's live chat feature! They are very quick and helpful. Katie was able to solve my last conundrum involving multiple offers showing the same page with ease, which was much appreciated!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! We're glad to hear that you've been able to take advantage of our live chat service on multiple occasions now. It's definitely a great way to get quick answers to more general questions! We appreciate the review, thank you! Please let us know if we can help with anything else in the future. Until then, take care!

5 / 5 Share

Dec. 4, 2019

Support / live chat is great and very responsive. Laurel was very helpful in helping troubleshoot as we launched a re-design.

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello there! Thanks so much for taking the time to leave us a review; we're glad to hear that you had a great experience with our live chat, and our support team. That's certainly what we strive for! Please let us know if we can help with anything else; we'd be glad to assist with anything we can.