QuickBooks Online
All reviews
Sherwin was excellent - Sherwin, Helped me get orders across that were blocked and set up a work around to stop future error's, It was quick and seamless
I recently worked with Francis for a technical issue, and I couldn’t be more pleased with the support I received. From the start, Francis was professional, attentive, and clearly experienced. He took the time to fully understand the problem before jumping into solutions, which saved a lot of back-and-forth. What stood out most was his ability to explain technical steps in a clear, non-jargon way without being condescending. He was patient, walked me through each fix, and made sure everything was working properly before ending the session. The issue was resolved faster than I expected. If you’re looking for a tech support professional who actually listens and solves problems effectively, ask for Francis. Highly recommended.
Jenny was very helpful and responsive!
This app works exactly as it should. In the rare occasion that it does have a problem, support is quick and painless. The latest issue I had, Hensleigh was the rockstar that helped me. Thank you Hensleigh!!
Vinny and Sherwin were both exceptional. I can't say thanks enough for their help in resolving several issues with the connector. I know sometimes integrations are tough, but my experience with the customer support team has been fantastic. Truly appreciate their help!!
Rhica was awesome - she was very quick and did everything she could to solve the problem
Nick was very helpful and responsive!
Needed Support today and ROD was very helpful, he knew exactly the issue and got it fixed. many thanks
I worked with Sherwin, he was patient and helpful and answered all of my questions. He did troubleshooting first. Very happy with his performance. Second time, Sherwin does not disappoint. He is accurate, to the point and helpful.
Great support from Chelle to solve my integration issue!
Francis is very good and i would recommend him at any given time. Great work and understand this inside out, i am an IT Specialist but we all in two different area of work and he is great at what he does. Keep it up
Jebran ( Jeb) was very helpful. He was very patient and help me with my connector issues. Rob has also been great help. Rob and Jeb went above and beyond for me as the app was having a lot of obstacles for me.
Sam and Francis were very attentive and responsive when I reached out to chat support.
Excellent support from Nick! He quickly identified a SKU mismatch and got everything syncing with Shopify again.
Sam was very helpful in helping me connect my Shopify and Quickbooks' account, and also with the re-sync.
Francis was as helpful as it is possible to be in a chat support. I would always prefer phone support which is not an option. As far as chat support goes, Fransis was great.
(JEBRAN) Always fantastic help with this app
I don't know about the app yet, but Sam was great working through a setup problem
Sam was incredibly helpful and patient. His customer service is a credit to the company
The most glitchy app ever. Intuit cannot create anything without an insane amount of glitches. Support just blames shopify for it not working and won't actually help you resolve the issue. Edit: I have waster over 8 hours and the staff at Intuit are the most useless people around. They literally hung up as they blame shopify for all the issues with their app.
Hi there, very sorry to hear about the experience. Could we request that you get in touch with out integration experts via [email protected], so that we may assist?
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