All reviews

Rating Breakdown

  • 5
    93% (2,643 ratings)
  • 4
    6% (166 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,846)
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5 / 5 Share

Sept. 12, 2025

Sherwin was able to troubleshoot my issue immediately and got my integration up and running. I also spoke with Wen previously who was also very helpful. Great customer support.

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Super service by Ben!

Store

Upika

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Jasmin was brilliant helping me navigate quick books. super helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

brilliant work by sherwin

Using app

About 2 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 11, 2025

Sherwin was a great help installing the app. Huge Thanks!

Using app

About 1 month

Total reviews

9

Average rating

4.1

5 / 5 Share

Sept. 11, 2025

Quick books couldn't be quicker to connect ;) Especially with help from my support advisor Ben who has really helped me through the process of connecting my 3 stores.

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Francis was extremely helpful! Instant support.

Store

Kain9

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Sherwin was a huge help with setting up the integration and answering all of my questions! Thanks again.

Store

Endless

Using app

About 1 hour

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

App itself is easy to connect, good resources online, customer service has been great and even proactively messaged me to help me with some sync errors. Sherwin is great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Sherwin is amazing. Prompt response and quick repairs! Went above and beyond helping my with additional questions.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Customer support is amazing. FRANCIS helps me to fix the error. Amazig person !! happy eith his service .

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Jenny has been absolutely wonderful! Very friendly and fast service!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

SHERWIN was amazing, literally helped me with everything and made me feel comfortable. Super knowledgeable

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Customer support is awesome! Rods helped me fix my issue quickly and efficiently with no delay, very happy with my experience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Jasmin helped so much to solve issue in syncing the orders. Thank you

Store

Elala

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

JASMIN was a great help, got on with the checks with no faffing about.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

I have been using QBO for a few years and just had an amazing experience while using the OneSaaS app to address a small issue with the syncing between QBO and Shopify. I managed to fix it easily enough, then a customer service person called Jasmin popped up on the chat tool. She asked if I needed help with anything else, as the initial problem was fixed, so I asked about a few of the syncing options in the OneSaaS app as they looked potentially useful but I didn't know much about them. Long story short, I now have the Shopify fees and refund receipts automatically syncing with QBO. These two things have caused me so much work to manually achieve over the years, so I am incredibly grateful to Jasmin for taking the time to explain how they worked and getting them set up for me - it will save me so much time! Jasmin, thank you for all your help, it is greatly appreciated!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Very easy to set up, and the customer service is exceptional. I had an issue with the how much historical data I could import, and Nick helped me get the dates extended to cover my historical data. Very happy with the customer service and support.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

JENNY a été extremement patiente et m'a guider de façon simple. Toutes mes questions furent adressées

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Customer Service Sherwin is very helpful and patient, answered all of my questions as a non-fiannce person, and guided me step to step to set up my sync. Definitely will recommend this app. Second time to ask for help, luckly it's still Sherwin, she did a great help to ask questions. I'm waiting for my problem to be resloved.

Using app

About 1 month

Total reviews

3

Average rating

3.7