QuickBooks Online

Sherwin was really helpful and patient with us. 2026-06-12 : Jeb nous a aidé beaucoup et il a été patient avec moi

Rods was great to deal with, helped me fix my connection issues and even broke the steps down more when i had difficulty understanding

Nick was very helpful when I came across issues with this integration.

After having almost 3 months of this app not working they have reinstated the old app today. Sherwin did a good job of sorting that today. Fingers crossed they don't change it again now. It has caused a huge amount of stress and disruption and should have never happened. The forced update in January was a complete failure and never worked. The management should have acted a lot sooner to rectify the problem

Kate was persistant that she could help me with the integration problem where others could not. I appreciate her going the extra mile to help! Thank you so much Kate!

Rods helps me identify the issues. It was effective.

App works great, and customer service is very good. Chelle is awesome and very helpful

My experience with my customer support assistant, Chelle, was terrific. It was very helpful and informative. Thank you.

The support was a great help and very patient with me. You may have to stay in the queue for a little bit but definitely was worth it since I got the help I needed. Jenny was awesome!

I was on the Connector website trying to resolve a sync error when Sherwin initiated a chat offering customer support. I was very skeptical that they'd be able to help, but he was quickly able to connect the Shopify SKU with the QBO SKU to resolve the error.

Sherwin was super helpful and got the syncing issue fixed quickly. Very happy : )

We created a mess from our side and contact support team. Waiting time is around 5 minutes. Francis assisted me to clear out the problem.

Fantastic service every time I have looked for support. Thank you

We've been using this app for a while now and it's saved us so much time reconciling our accounts. We recently had an issue with migrating to the latest version but Rods in customer service addressed the issue very promptly and knew exactly what was needed to get us sorted. Highly recommend.

Shocking, the new Quickbooks/Shopify connector is a pile of **** I am getting rid of it as it's created such a mess. Quickbooks support is not existent, they just blame Shopify. No one replies here - [email protected]

Something about a new app integration caused errors with the older app integration. However, Sam did a great job walking me through the process of fixing up the old app.

I needed help with syncing Shopify with QBO, and Chelle was super professional and solved my problem very quickly. Really appreciate the fast and helpful support!

Rod was super helpful & helped with everything i had problems with ..5 stars from me

The support through Live chat (Sherwin) was excellent. so much quicker to resolve the connector issues with a few simple steps

I was having issues and Sherwin walked me through step by step and ensured everything was working properly again. I am very happy with the support and knowledge shown by Sherwin.