QuickBooks Online Global

Dec. 5, 2024

We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.

Dec. 5, 2024

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

Dec. 5, 2024

LORI helped me connected the apps correctly, very professional service.

Dec. 5, 2024

Worked perfectly and Ben was really helpful just checking my setup was correct.

Dec. 4, 2024

Sherwin was super helpful fixing some sync issues and VAT queries.

Jan. 8, 2025

Huge thanks to Paul and Karol and Karol for assisting me with my issue. I was trying to link my 2nd shopify store to my quickbook and was having so much issues. Paul, Karol and Nick were patient in assisting me step by step.

Dec. 3, 2024

I had the pleasure of working with Nick from Shopify while integrating Shopify with QuickBooks Online (QBO), and I couldn't be more impressed with his support. From the very beginning, Nick demonstrated a deep understanding of both platforms and guided me through the integration process with clarity and patience. He promptly addressed all my questions, offered practical solutions to unique challenges, and ensured that the setup aligned perfectly with my business needs. His professionalism and technical expertise made what could have been a complex process incredibly smooth and efficient. Thanks to Nick's assistance, we now have a seamless integration between Shopify and QBO that has streamlined our inventory and financial operations. It’s not often you come across someone as knowledgeable and committed to excellent customer service as Nick. Highly recommend working with him for any Shopify-related assistance!

Dec. 2, 2024

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Nov. 28, 2024

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

Nov. 28, 2024

Nick was very helpful with explaining the integration process!

Nov. 28, 2024

Best Shopify > QBO app. Nick was very helpful with the configuration. Great service - thankyou!

Nov. 28, 2024

Troy has been very helpful, explaining my issue during the migration. I would suggest the support team gets a specific training on tax items. Thank you.

Nov. 27, 2024

Sherwin popped up in my chat and was very helpful with my issue!

Nov. 27, 2024

Ben helped me sync all of my orders from the past 6 months into QBO. Thanks so much Ben!

Nov. 27, 2024

SHERWIN was very helpful in clearing up all my concerns.

Nov. 26, 2024

Sherwin was awesome and quick.

Nov. 25, 2024

Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!

Nov. 25, 2024

Ben has been helpful! Thank you!

Nov. 25, 2024

Really helpful Support team. Ben was brilliant and answered all my questions! Great service!

Nov. 25, 2024

Sherwin was amazing! He was super knowledgeable and helped me so much over chat. He answered all my questions, offered excellent service, and made everything easy to understand.