All reviews

Rating Breakdown

  • 5
    93% (2,666 ratings)
  • 4
    6% (166 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 100% (2,871)
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5 / 5 Share

July 28, 2022

Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

SHERWIN, is truely dedicated and reliable Customer Support, Highly Recommend ! Help Us out for our integration regardless time and sessions,

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 27, 2022

The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 27, 2022

I adore this App and the support! Not only is the app saving my life by syncing my QBO and shop, but when I ran into an issue (user error), my Support Rep Karol was nothing short of amazing. She was thorough, friendly, knowledgeable, and resolved my issue in one conversation. Hands down my best customer service experience in a very long time. THANK YOU, KAROL!

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 26, 2022

Sherwin's help was fantastic, response quick and solved all my problems in no time. The app works great.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Paul's help was excellent! He helped me resolve a sync set up and import issue, promptly. He is well versed on both, Shopify and Quickbook applications. Thank you !!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Ben was able to identify the issue and he was quick to resolve the cause of my errors. Awesome support!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

Super application. Un peu complexe mais Ben a été d'une grande aide pour la paramétrer correctement.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

I found the app confusing and didn't know how to set it up but Karol helped me get rid of all the errors and sync to the right accounts! Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2022

This application is really good! and the support I received from Ben has been great, he is very attentive and understanding, I really appreciate that!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

I use this app whenever Falcon PEV Shopify invoices cannot sync into QB and the Oneseas support staff, Joe are so helpful and solve my problems. Thanks a lot for the immediate assistance again.

Using app

About 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

July 15, 2022

The app itself is quite confusing to set up, especially if you are new to this sort of thing. But David was a HUGE help in customer service!!

Using app

About 6 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 29, 2023

As a bookkeeper, this speeds up my job. Ben was very professional and helped me resolve issues as I am a newer client. Thank you ben!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Sherwin did an awesome job helping me fix my order errors when not syncing. I came in this morning and I had 29 errors that would not sync. They are now synced and will going forward.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

This app is super helpful to sync daily sales data to Quickbooks. Ronnie with customer support was super responsive and helpful when I had an issue and was able to get it resolved quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

I had some issues when first getting set up, so I used the chat option to get some help and Sherwin came to my rescue and saved the day! He was able to get my errors resolved quickly and was easy to work with. Knowing support like that is available makes all the difference.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

Customer service is excellent. Troy helped me resolve the few transaction synchronization errors I was experiencing.

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

July 12, 2022

Ben was fantastic helping get our system ready for integration. He was with me step by step answering all questions to ensure the mapping was correct. We had to go back a few weeks to add additional sales orders and he was able to help with that as well! Thank you Ben,

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

I reached out through the online chat option for assistance and was helped by Clarisse. She was so very helpful and answered all of my questions. Anything that was not in her scope of assisting me with, she gave me the information I needed to connect with the department that could. She was very kind and very professional. If I have questions in the future, I hope I am lucky enough to connect with her again!

Using app

4 days

Total reviews

3

Average rating

5.0