All reviews

Rating Breakdown

  • 5
    93% (2,666 ratings)
  • 4
    6% (166 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 100% (2,871)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2022

Easy to use and I have really enjoyed the customer service experience with the developers of this app. Karol really saved the day by walking me through some troubleshooting and helping me by merging items which saved me hours of time manually entering some older items that weren't syncing. She was super sweet and understood my needs right away. I do wish the connector would allow for discounts to be populated as product/service items to break down discounts for reporting purposes.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Fantastic customer support from Rafael. Helped me sync everything in no time at all! Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2022

Ronnie was great at explaining + set up of my shopify store in quickbooks - thanks so much for all your help! Fast and efficient ! It was simpler than expected.

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 8, 2022

We needed a little help getting this set up, but we used the Chat and were immediately helped by Paul. He was quick to respond and got everything sorted out for us.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

We had an issue with duplicate transaction fees being applied (which was our own fault due to setting things up the wrong way). Erwin, the chat advisor was amazing and helped me with all my questions and even changed the relevant settings on our behalf! Now everything works absolutely perfectly! Thank you so much Erwin!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Great integration app that does the job. Their customer support is excellent - I have dealt with David on a few occasions when I have gotten stuck and he has always been able to fix things for me. Brilliant service David!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

Sherwin was fantastic in helping me through this process! Talked me through the whole thing, very knowledgeable person, definitely recommend!

Store

Aqneeq

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

Ronnie was incredible. Solved my issue within minutes. This app integration is very helpful and makes things easy for us.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 5, 2022

The Quickbooks connector support service is very efficient. I really appreciated the support from Rom. Very professional. King of patience.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Thank you Karol for the unparalleled support. My issue was fixed in no-time and I can focus back on my business.

Store

Cam2

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 21, 2025

5 Huge thanks to Ben for helping to resolve an issue for me, it's been driving me nuts for a while now and I should have asked for help in the first place, as Ben was able to resolve it within about 30 seconds! 10/10 service, thank you :) Updating 6 months on to add a big thanks to Rafael who helped me with syncing new products to QB - very fast and concise service!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

SHERWIN, was very professional and helped me a lot with the sync about my company quickbooks x shopify. Very pleased

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service. Second time around, Vincent helped. Sorted super quickly once again. Effortless.

Using app

8 months

Total reviews

7

Average rating

3.6

5 / 5 Share

July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

Rom was the best! He was extremely helpful and patient with me. I used this to sync my shopify with OneSass. Using this app made it quick and easy.

Using app

3 months

Total reviews

6

Average rating

2.7

5 / 5 Share

June 29, 2022

I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Still new to this, trying to figure everything out but the service is excellent, i've had to use the Chat 2-3 times and every time its been so helpful ! BEN today was so helpful and also very patient ! Thank you

Store

Shoosh

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

Clarisse was phenomenal! Helped me quickly, without hassle and was certain I had all of the tools and knowledge I needed to make the right decision for my company. Grateful for this app and the amazing support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

This app is the best way to get your orders and products connected to Quickbooks. Very easy to setup and the support is excellent. Specific thank you to Dean for helping me out.

Using app

13 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 28, 2022

Overall app works well. Customer service is exceptional - I had an issue understanding how to reconcile sales with deposits, Sherwin explained how it all worked, what I needed to do to fix it, and went ahead and actually did it for me while we spoke. Excellent work!

Store

Byson

Using app

27 days

Total reviews

3

Average rating

5.0