All reviews

Rating Breakdown

  • 5
    92% (2,747 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

June 21, 2025

5 Huge thanks to Ben for helping to resolve an issue for me, it's been driving me nuts for a while now and I should have asked for help in the first place, as Ben was able to resolve it within about 30 seconds! 10/10 service, thank you :) Updating 6 months on to add a big thanks to Rafael who helped me with syncing new products to QB - very fast and concise service!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

SHERWIN, was very professional and helped me a lot with the sync about my company quickbooks x shopify. Very pleased

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service. Second time around, Vincent helped. Sorted super quickly once again. Effortless.

Using app

8 months

Total reviews

7

Average rating

3.6

5 / 5 Share

July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

Rom was the best! He was extremely helpful and patient with me. I used this to sync my shopify with OneSass. Using this app made it quick and easy.

Using app

3 months

Total reviews

6

Average rating

2.7

5 / 5 Share

June 29, 2022

I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Still new to this, trying to figure everything out but the service is excellent, i've had to use the Chat 2-3 times and every time its been so helpful ! BEN today was so helpful and also very patient ! Thank you

Store

Shoosh

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

This app is the best way to get your orders and products connected to Quickbooks. Very easy to setup and the support is excellent. Specific thank you to Dean for helping me out.

Using app

13 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 28, 2022

Overall app works well. Customer service is exceptional - I had an issue understanding how to reconcile sales with deposits, Sherwin explained how it all worked, what I needed to do to fix it, and went ahead and actually did it for me while we spoke. Excellent work!

Store

Byson

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2022

Great App, syncs transactions to QuickBooks. Took some set up but Sherwin was extremely helpful and solved any issues and explained well exactly what needed to happen.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 27, 2022

I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.

Store

Willa B

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 27, 2022

Sherwin took care of my issue right away without hesitation. I need to have an invoice resynced to QBO and Sherwin quickly gathered the info needed to resubmit the invoice.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

I was having some issues with my sales showing up as paid in quickbooks and Troy was very helpful and quickly helped me fix the issue.

Using app

16 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 23, 2022

Idk about the app quite yet, except to say I had trouble connecting it to my Shopify. BUT it was redeemed by Ben the customer service agent who helped to get us up and running. I now see my transactions flowing as expected. Thanks Ben

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 23, 2022

This app is great to sync data from Shopify to Quickbooks for free!! Before we came across this app we were using a restricted app, I am glad we came across this. I had a query and Rafael was really helpful in resolving that. Thanks Rafael.

Store

PCASkin

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2022

Top customer service I've received in a while. Lori was simply amazing and spent 2 hours with me making sure everything worked and synced properly. Highly recommended

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2022

Rom provided excellent support to help me solve my data transfer queries and get my app syncing properly with quickbooks online

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2022

This app is easily integrated and saves a lot of time. There are a few small quirks but Vincent at customer services helped correct them properly. Overall the app and customer service are great!

Using app

25 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 17, 2022

Sherwin was very helpful and patient with assisting me through syncing my data. Highly recommend for the easy of use and service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

The app works really well! Every time I have questions I use the chat and they have helped me immediately. Dean did a great job today.

Using app

About 1 month

Total reviews

2

Average rating

5.0