All reviews

Rating Breakdown

  • 5
    92% (2,738 ratings)
  • 4
    6% (179 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2025

Rhica was very helpful and quick! thanks!

Store

Transomtech

Using app

3 days

5 / 5 Share

Nov. 4, 2025

Nick has been exceptional

Store

Clem & Simms Woodworks

Using app

About 1 month

5 / 5 Share

Oct. 31, 2025

JASMIN was very helpful

Store

Star Child

Using app

Over 3 years

5 / 5 Share

Oct. 31, 2025

Jasmin really helped me a lot, she is super friendly.

Store

L&J Naturals

Using app

4 days

4 / 5 Share

Oct. 31, 2025

Jasmin was very helpful with my issue. Although QBO suddenly decided to temporarily remove the important order syncing part of the connector, Jasmin quickly offered the information and to notify me once this is fixed.

Store

PAS Oralcare

Using app

About 1 month

5 / 5 Share

Oct. 30, 2025

Jenny was polite and patient. Great help!

Store

Bubbly

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Thanks for your help Nick!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Francis was very helpful and had our issues fix in a short amount of time!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

RODS provided fast, efficient, and friendly assistance to quickly resolve our syncing issues. Thank you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Nick was proficient and answered all questions

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 28, 2025

I was having some trouble getting the app to connect. Tech support chat was quick and easy. Rods helped me get connected!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

10/10 support from Nick. If only all apps had support like this. TY.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

great service from sherman. quick and very pleasant. got my transactions all synced up

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Jasmin was a huge help when I encountered issues.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

I needed help with the workflow settings and Nick came to the rescue. I got all the help I needed from Nick. Many many thanks for the incredible service.

Store

JADESA

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

The customer service is exceptional. Sherwin was on the live chat and assisted our setup. He was able to answer all of my questions making connecting up a breeze. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Great experience with syncing issue ... Joe was super helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Set up the connection and it seems to be all working like a dream! Orders are able to come through with order numbers, so you can easily see the amount from each order, and not have to match with the Shopify invoice! Rods was super helpful in setting up the connection - pop a note in the web chat if you are looking for help with it. I can highly recommend it - it will make your life much easier!

Using app

About 2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 22, 2025

Fantastic customer service. Joe got me connected to my clients Shopify after we were struggling. Highly recommended.

Using app

14 minutes

Total reviews

1

Average rating

5.0