All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

NICK was very helpful, thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Sam was great helping with our sync issue - Great Support!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

sam was excellent! very fast response. sherwin is also very professional thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Chelle was very attentive to our issue and escalating to appropriate dev team

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Jenny provided excellent customer service - appreciated!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Jasmin was excellent help today with my VAT code mapping issue. Thank you!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Chelle was very helpful and helped me through a frustrating process. Thank you very much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Francis- was a big help today. Was very patient and got me the help I need.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

100% amazing support. Had a sync issue. As soon as I logged in Francis messaged me to let me know about the error and advised on how to resolve it. Syncs have never been an issue since installing and getting it set up.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 30, 2025

Rods was patient and helpful. Unfortunately, the issue we are having is a known issue and we will just have to wait for the devs to create the update to fix the issue. Rods, however, was great!

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2025

Jennny was very helpful with fixing a syncing issue.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Nick was quick and efficient in fixing my problems

Store

ReChild

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Once again Jasmin saved the day!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

JASMIN got the job done quickly and effectively A+++++

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Nick did amazing at helping me get my integration all set up. Very patient, helped me test several orders, and made sure it was all good before syncing all my data. Made me feel very confident in this process.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 22, 2025

When you have an issue, their support team is available to chat right away. Sam was right on it today, which was great!

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 22, 2025

Utilized the online chat to help with a synching issue - Sherwin helped me out, he was was quick, responsive, and fixed my issue. Was a great experience.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

I was trying to figure out a syncing error i was having and randomly ask by SHERWIN in a chat If needed help with this error. He help me in a matter of minutes to resolve the error

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Sherwin helped me fix my issue very quickly. Really helpful! Thank you.

Store

Peakpro

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 22, 2025

After using the app for approximately three hours, we were charged for a full month. When we requested a refund, customer support was extremely slow to respond, and after nearly an hour of waiting, our request for a refund of the trial period was declined.

Store

AZADA

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Hi there, thank you for your feedback and sorry to see that you were unable to continue using our service. If in the future you would like to try out our integration again, we can make sure you stay on our 30 day free trial to test everything out before signing up. Hope this helps, please reach out to [email protected] if any further questions.