All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2024

The app works great! Make sure to NOT create invoice in QBO as well. If you do, add a prefix to it, otherwise the Shopify order will not post to QBO because of duplicate invoice numbers. Easy fix - just something to be conscious of when setting the the API. Thanks Ben!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Love this app and amazing service from the team that is very pro and efficient to solve issue Bravo

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Ben helped a lot and got the issues resolved quicky and efficiently!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Karol in Customer Support was absolutely brilliant. Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do. The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process. Thank you again and again for all your help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Nick was efficient and informative. We are still testing the app, but if their service is any indication of their product ...count us in!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Sherwin offered amazing tech support when I had huge syncing issue with shopify after hosting a pop-up shop at an Expo. Great job Sherwin!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great App and Excelente Customer Service from Ben

Store

Grün

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Currently getting some transactions uploaded and Sherwin has been very helpful

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Had a sync issue with my new Shopify store and Troy fixed it within 5 mins - really helpful service and got me out of a hole!

Using app

28 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 17, 2024

App has limitations but Nick has been very helpful with addressing our concerns.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2024

Customer support is very precise and helpful. I had a small issue, got in touch with Nick from cs and he explained everything to me and even helped me configure my account. Great experience

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

nice chat customer support! Thanks, Sherwin!

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 16, 2024

Support was very helpful - thanks BEN! Unfortunately the integration itself doesn't work for our needs

Using app

7 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, thank you for your feedback. We have reviewed your chat interaction with us and will definitely take into consideration your desire to have everything sent through as a single journal entry. We have had similar requests in the past but as the users start managing their business+accounting, more granular information has always been requested later for a whole myriad of reasons. If any further questions please don't hesitate to get in touch with us again via [email protected].

5 / 5 Share

Sept. 16, 2024

Lori was a superstar and helped me solve inventory sync issues with Shopify! Made it easy and was very accommodating with my rooki level of experience with QBO. Thanks Lori!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

excellent customer service provided by all members, especially Lori. She went above and beyond to help me!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great app. Support is stellar, Sherwin, Troy and others are always quick to resolve any issues.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

David was fantastic. I was having major issues getting Sales synched from my store. He walked me through, and explained the entire process. Very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Rafael in technical support was a gem to work with. Made migrating to the new app quick and easy.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

QuickBooks Online Global has great customer care. Sherwin was very helpful and knowledgeable and was quick to resolve my syncing issue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0