All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

July 1, 2024

Sherwin was super helpful in helping us integrate Shopify and QBO- answered all my questions and showed how it would show up for us in QBO page. Great!

Store

ONES

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2024

Very easy to connect Shopify and Ben from QBO was able to help me navigate any issues I had. He was patient and knowledgeable throughout the session, pointing out where I need to do additional checks and the best ways to show information in QBO.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

I was really struggling with setting up my QB account and received tech support from Nick. Not only was he friendly but insanely helpful. I honestly would not have been able to set this up correctly without him. It is not often as a small business you have help but it is sometimes essential. He was extremely knowledgeable. He helped me link shopify to QB and to import the information in the correct way (without duplicates) from Shopify to QuickBooks. Highly recommend Nick!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Nick was so helpful. Spent heaps of time making sure the sync was set up perfectly. He got me syncing products and understanding the best options to use. Extremely happy with the support given.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Nick was very helpful and patient

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

thanks SHERWIN

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 28, 2024

Great support today from Paul - thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2024

Thank you David for all the help today, I was going mad trying to sort it out and you made it easy.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 28, 2024

I received tech support from Paul. He was very detailed and took care of me patiently. He is extremely knowledgeable, and thanks to his help, I was able to import inventory product lists from Shopify to QuickBooks. I am grateful to Paul for his impeccable support.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

Nick was a great help.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

LORI was just amazing customer service. Im not sure about every rep but she was just incredible. Thanks for all your help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Nick was an amazing support assistance , helped me with all my troubles.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Sherman was great! Solved my issue right away

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2024

David was great and help me to fix my problem rapidly. Very efficient!

Store

Xalibu

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Customer support is outstanding, Clarisse really made short work of sorting out a sync problem! Everything back up and running in a matter of minutes. Its staff like Clarisse that really makes it work!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

TROY did a great job helping me with the Shopify/QB integration. Thank you for your patience :)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

The first day I started using QB I was thinking this will be complicated but after a few days I was using it with no problems, today I was going for the next step: the connection between My Shopify and QB and I was terrify because i couldn't find where to start and I started a Chat with support and Sherwin started to answer all my questions and giving me the right directions I was getting more confident with the process. Thank you QB for your help but a special thanks to Sherwin for the way you help me and solve all my issues.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

The team is great! Lately I have been chatting with Ben and has helped us navigate through the set up the whole way!

Store

DuraPaw

Using app

About 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

June 25, 2024

Nick was very helpful. great service.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Was having issues with some syncing and Sherwin swooped in and saved the day. I couldn't have asked for better customer service!

Using app

9 months

Total reviews

5

Average rating

5.0