QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,065
chart
#122
All reviews
Review RSS Feed
Dec. 2, 2019
Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.
Sept. 12, 2019
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing. Our team is always happy to help out - reach out to us via a quick email to [email protected] or chat with us live on our website or app.
Aug. 9, 2019
So far this is the best QBO/Shopify integration i have found. 5 stars for service (Hazel is great!) 5 stars for level of customization too!
Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via [email protected]
Aug. 6, 2019
I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.
Thank you for the great review Sealcoating.com - Hazel is thrilled to have been mentioned on your review. Our customer champions are always happy to help out via a quick email to [email protected] or chat to us by visiting our website or app.
July 29, 2019
I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.
We appreciate the great review Bangles and Bags! Hazel is a superstar Customer Champion and we are happy to hear she has got your store up and running with QuickBooks Online. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
July 23, 2019
Hazel was very helpful in providing all the information to get our connections up and running successfully. This app is perfect for syncing orders between multiple Shopify stores and QB Online.
That’s fantastic to hear 6th Sense Fishing! Hazel is a customer favourite and we are glad she could help sync your Shopify store to QuickBooks Online. For any future assistance, our support team is available by chat or email at [email protected].
July 23, 2019
Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.
We appreciate the great feedback Meluka Honey! Marck is thrilled to get you up and running promptly. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
Aug. 30, 2024
Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently. 2024- Need assistance doing an updated today & Ben was super helpful & made the process seamless:) Very thankful for this app.
Glad to be of service to you CamilynBeth! Hazel appreciates the kind words and is glad to help you switch your WooCommerce account to Shopify on OneSaas. If you would like to be featured on our website or social media, contact us for at - [email protected].
July 11, 2019
Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.
We appreciate the great review Canadian Spa! It was a pleasure for Marck to help out in fixing your account issue and migrating to our new platform. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
July 10, 2019
While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!
We are glad you enjoyed the support Propeller Coffee! Hazel, Marck and Vincent greatly appreciate your kind words. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
July 5, 2019
I use this app to help me connect my Shopify site with QuickBooks Online. I would like more ability to make more specific options on the website, as it's rather basic, but it does work. Mostly I wanted to compliment the excellent customer service I was given by Troy ([email protected]). He was patient, kind, and stucjk with me until my problem was solved.
Thanks for the great review laughingelephant! Troy is thrilled that he could help you with a problem - reach out to our customer champions anytime [email protected] - We're happy to help.
June 14, 2019
Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!
Thanks Artware Editions for your great review. Hazel and the rest of our customer champions are thrilled to have helped you get QuickBooks Online working with your store quickly. Reach out to [email protected] if you'd like to have your business featured on our website and social media platforms.
June 14, 2019
The set up process was nice and simple with live chat assistance and useful guides. The problem is that, what appears to be a core functionality of the app is broken - the orders that are imported do not include any fees. No worries, I contacted the live chat and was told their developers would take a look at it. I totally understand that bugs can happen. What's odd, is that I have been waiting for a fix for over 2 weeks. Every time I contact them they say that the developers are still working on it. This isn't normal for a piece of functionality that people actually get this app for. The only reason this review is 2 stars is that the live chat is quite responsive and extended my trial (which has been of no use).
Hi Marssos, We're sorry you've been experiencing some delay in a solution to your problem. Our support team have reached out to you with a way to get this working. We're sorry for the inconvenience caused and please reach out to our support team if any further questions come up.
June 7, 2019
App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix. Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.
June 7, 2019
Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend
Thanks Tommy for a great review! We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to [email protected] anytime!
Aug. 21, 2020
One order wasn't syncing to Quickbooks. I did a chat with Rafael, and he quickly solved the issue. As always, great and fast customer service.
Thank you so much for your review, Marck is ecstatic to hear that he was so useful to you. Just let us know if you have any other questions, the OneSaas teams is always keen to help! If it interests you, we'd love to feature the success of your business on our website and social media platforms! Please contact us at [email protected] to arrange a little chat with our team. Cheers!
June 3, 2020
UPDATE 6/3/2020: This app continues to have outstanding support. Sherwin helped me troubleshoot my issues and was very patient. Really happy with this app and their commitment to ensure it works. Does everything it says it does, and it comes with amazing support. Marck was great at helping me set up the app to make sure everything was integrated properly, and answered my bajillion questions with ease and patience. The best support I've had so far on Shopify's app platform.
Hi Liang, thanks for leaving your lovely review, it's wonderful to hear that Marck and the OneSaas team have delivered top notch support for you. We're looking forward to continue providing this level of service! We'd love the opportunity to feature the success of your business on our website and social media. If you're interested, please send a quick email to [email protected] - looking forward to hearing from you!
April 25, 2019
App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!
Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection. We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on [email protected] if you're interested :-)
April 17, 2019
I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!
Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you! If you're interested in having your business success featured on our website and social media, send a quick email to [email protected] - looking forward to hearing from you!
April 14, 2019
Very happy with the service One Saas provides. Means my stock levels are continuously kept up to ate between my website/online shop & accounting system. Also huge thanks to Marck & Hazel for their support/help when needed.
Hi ANKY Australia, Thanks for the great review of OneSaas! We're thrilled to free up your time by having stock levels automatically updating between your online shop and accounting system. If you're interested in having your business success featured on our website and social media send a quick email to [email protected] - looking forward to hearing from you.